Is there an Unsupervised outage?
Unsupervised status: Systems Active
Last checked: 5 minutes ago
Get notified about any outages, downtime or incidents for Unsupervised and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 5 minutes ago
Get notified about any outages, downtime or incidents for Unsupervised and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Unsupervised.
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Main Web UI | Active |
View the latest incidents for Unsupervised and check for official updates:
Description: **History** 4:14am \(mtn\) we began getting alerts that production was down \(from Cloudflare and others\). ~4:20 we identified the issue as DNS, and that the name was not resolving anywhere. ~4:30 Identified that Google Domains is closing down and sold all their existing domain registrations to Squarespace \(we knew this\). The production app’s URL was set to auto-renew, but that setting did not propagate with the transfer. The domain expired. ~ 4:35 We repurchased the domain. All DNS settings were already there, so it just had to propagate. Interim period - most customers could resolve and but some others outside US could not during propagation ~ 5:38 - all DNS servers seem healthy worldwide **Learnings** 1. Consolidate all DNS names into Cloudflare 2. Proactively renew all names when within 3 months of expiration, and do not rely on auto-renewal
Status: Postmortem
Impact: None | Started At: May 29, 2024, 9 p.m.
Description: **History** 4:14am \(mtn\) we began getting alerts that production was down \(from Cloudflare and others\). ~4:20 we identified the issue as DNS, and that the name was not resolving anywhere. ~4:30 Identified that Google Domains is closing down and sold all their existing domain registrations to Squarespace \(we knew this\). The production app’s URL was set to auto-renew, but that setting did not propagate with the transfer. The domain expired. ~ 4:35 We repurchased the domain. All DNS settings were already there, so it just had to propagate. Interim period - most customers could resolve and but some others outside US could not during propagation ~ 5:38 - all DNS servers seem healthy worldwide **Learnings** 1. Consolidate all DNS names into Cloudflare 2. Proactively renew all names when within 3 months of expiration, and do not rely on auto-renewal
Status: Postmortem
Impact: None | Started At: May 29, 2024, 9 p.m.
Description: Empathize with those affected and let them know everything is operating as normal.
Status: Resolved
Impact: None | Started At: Oct. 29, 2022, 9:39 p.m.
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