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Outage and incident data over the last 30 days for Lightspeed (U-Series).
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| U-Series Inventory | Active |
| U-Series Payments | Active |
| U-Series POS App and HQ | Active |
| U-Series Support | Active |
| 3rd Party Gift Card Partners | Active |
| Opticard | Active |
| SwipeIT | Active |
| The Customer Connection (TCC) | Active |
| 3rd Party Payment Partners | Active |
| Cardflight | Active |
| Chase | Active |
| First Data Datawire | Active |
| First Data Nashville | Active |
| First Data Rapid Connect | Active |
| TSYS | Active |
View the latest incidents for Lightspeed (U-Series) and check for official updates:
Description: Our engineering team has applied a resolution related to syncing issues on the Point of Sale and HQ. All systems at this time should be operational. If you have any questions, please contact our support team via chat in-app or at help.upserve.com.
Status: Resolved
Impact: Minor | Started At: May 19, 2023, 2:37 p.m.
Description: Our 3rd party chat provider, has resolved an incident with their chat service. Customers contacting Upserve support via chat will now able to reach a support agent in-app or on help.upserve.com. Upserve platform infrastructure is and remains 100% functional
Status: Resolved
Impact: Minor | Started At: March 30, 2023, 7:33 p.m.
Description: Our 3rd party chat provider, has resolved an incident with their chat service. Customers contacting Upserve support via chat will now able to reach a support agent in-app or on help.upserve.com. Upserve platform infrastructure is and remains 100% functional
Status: Resolved
Impact: Minor | Started At: March 30, 2023, 7:33 p.m.
Description: Our engineering team has resolved the issue that was causing difficulties for some merchants logging into HQ at app.upserve.com. Merchants who previously encountered difficulties while attempting to log in should now be able to do so without any issues.
Status: Resolved
Impact: Minor | Started At: March 16, 2023, 10:53 p.m.
Description: Our engineering team has resolved the issue that was causing difficulties for some merchants logging into HQ at app.upserve.com. Merchants who previously encountered difficulties while attempting to log in should now be able to do so without any issues.
Status: Resolved
Impact: Minor | Started At: March 16, 2023, 10:53 p.m.
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