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Is there an UserVoice outage?

UserVoice status: Systems Active

Last checked: 44 seconds ago

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UserVoice outages and incidents

Outage and incident data over the last 30 days for UserVoice.

There have been 0 outages or incidents for UserVoice in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for UserVoice

Outlogger tracks the status of these components for Xero:

Admin Console Active
Email (delivery) Active
Email (incoming) Active
Helpdesk API Active
Search Active
User Analytics Active
UserVoice API Active
Web Portal (subdomain) Active
Widgets Active
Component Status
Admin Console Active
Email (delivery) Active
Email (incoming) Active
Helpdesk API Active
Search Active
User Analytics Active
UserVoice API Active
Web Portal (subdomain) Active
Widgets Active

Latest UserVoice outages and incidents.

View the latest incidents for UserVoice and check for official updates:

Updates:

  • Time: Nov. 2, 2023, 12:55 a.m.
    Status: Resolved
    Update: A security hardening aspect of our cluster infrastructure inadvertently prevented a healthy restart of our load-balancing services. This caused a propogation failure that prevented traffic from being served. We have resolved the issue and are investigating additional testing resources to verify it can't reoccur.
  • Time: Nov. 2, 2023, midnight
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 1, 2023, 11:44 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Nov. 2, 2023, 12:55 a.m.
    Status: Resolved
    Update: A security hardening aspect of our cluster infrastructure inadvertently prevented a healthy restart of our load-balancing services. This caused a propogation failure that prevented traffic from being served. We have resolved the issue and are investigating additional testing resources to verify it can't reoccur.
  • Time: Nov. 2, 2023, midnight
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 1, 2023, 11:44 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Aug. 25, 2023, 5:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 25, 2023, 2:32 p.m.
    Status: Monitoring
    Update: We have mitigated DB issue and are monitoring to confirm.
  • Time: Aug. 25, 2023, 1:58 p.m.
    Status: Investigating
    Update: We are currently investigating an infrastructure issue causing errors and slow performance.

Updates:

  • Time: Aug. 25, 2023, 5:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 25, 2023, 2:32 p.m.
    Status: Monitoring
    Update: We have mitigated DB issue and are monitoring to confirm.
  • Time: Aug. 25, 2023, 1:58 p.m.
    Status: Investigating
    Update: We are currently investigating an infrastructure issue causing errors and slow performance.

Updates:

  • Time: July 11, 2023, 1:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 11, 2023, 10:11 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are confiming no existing issues remain.
  • Time: July 11, 2023, 9:34 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 11, 2023, 9:33 a.m.
    Status: Investigating
    Update: We are currently investigating an issue resulting in a significantly increased error rate accessing the UserVoice application.

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Frequently Asked Questions - UserVoice

Is there a UserVoice outage?
The current status of UserVoice is: Systems Active
Where can I find the official status page of UserVoice?
The official status page for UserVoice is here
How can I get notified if UserVoice is down or experiencing an outage?
To get notified of any status changes to UserVoice, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of UserVoice every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does UserVoice do?
This software captures and centralizes customer feedback, allowing businesses to prioritize features and innovate efficiently. It also offers customizable roadmaps for product feedback management.

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