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Is there an UserVoice outage?

UserVoice status: Systems Active

Last checked: now

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UserVoice outages and incidents

Outage and incident data over the last 30 days for UserVoice.

There have been 0 outages or incidents for UserVoice in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for UserVoice

Outlogger tracks the status of these components for Xero:

Admin Console Active
Email (delivery) Active
Email (incoming) Active
Helpdesk API Active
Search Active
User Analytics Active
UserVoice API Active
Web Portal (subdomain) Active
Widgets Active
Component Status
Admin Console Active
Email (delivery) Active
Email (incoming) Active
Helpdesk API Active
Search Active
User Analytics Active
UserVoice API Active
Web Portal (subdomain) Active
Widgets Active

Latest UserVoice outages and incidents.

View the latest incidents for UserVoice and check for official updates:

Updates:

  • Time: July 11, 2023, 1:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 11, 2023, 10:11 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are confiming no existing issues remain.
  • Time: July 11, 2023, 9:34 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 11, 2023, 9:33 a.m.
    Status: Investigating
    Update: We are currently investigating an issue resulting in a significantly increased error rate accessing the UserVoice application.

Updates:

  • Time: July 8, 2023, 7:16 p.m.
    Status: Resolved
    Update: Functionality has been restored. Please contact support with any issues or concerns.
  • Time: July 8, 2023, 7:16 p.m.
    Status: Resolved
    Update: Functionality has been restored. Please contact support with any issues or concerns.
  • Time: July 7, 2023, 7:48 p.m.
    Status: Identified
    Update: Searches for ideas are showing partial results. Ideas which have been recently created or updated are showing up in search results. We are back-filling the data and will update you when search functionality is completely restored.
  • Time: July 7, 2023, 7:48 p.m.
    Status: Identified
    Update: Searches for ideas are showing partial results. Ideas which have been recently created or updated are showing up in search results. We are back-filling the data and will update you when search functionality is completely restored.

Updates:

  • Time: July 7, 2023, 4:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 7, 2023, 11:33 a.m.
    Status: Monitoring
    Update: Search has been fully recovered. Our engineers are currently verifying all search queries are behaving as expected.
  • Time: July 6, 2023, 8:22 p.m.
    Status: Identified
    Update: Search for suggestions, tickets, and users is returning partial results as we recover from our outage. We will update you when search is again fully operational.
  • Time: July 6, 2023, 7:08 p.m.
    Status: Identified
    Update: We are experiencing an issue where search is currently unavailable.

Updates:

  • Time: July 7, 2023, 4:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 7, 2023, 11:33 a.m.
    Status: Monitoring
    Update: Search has been fully recovered. Our engineers are currently verifying all search queries are behaving as expected.
  • Time: July 6, 2023, 8:22 p.m.
    Status: Identified
    Update: Search for suggestions, tickets, and users is returning partial results as we recover from our outage. We will update you when search is again fully operational.
  • Time: July 6, 2023, 7:08 p.m.
    Status: Identified
    Update: We are experiencing an issue where search is currently unavailable.

Updates:

  • Time: June 14, 2023, 2:42 p.m.
    Status: Resolved
    Update: We deployed a major upgrade to our backend about 20 minutes ago. This upgrade was reverted after about 5 minutes due to extra cautious error detection. After reverting, the backend was having issues rendering its already generated cached pages. This has now been resolved.
  • Time: June 14, 2023, 2:40 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 14, 2023, 2:38 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - UserVoice

Is there a UserVoice outage?
The current status of UserVoice is: Systems Active
Where can I find the official status page of UserVoice?
The official status page for UserVoice is here
How can I get notified if UserVoice is down or experiencing an outage?
To get notified of any status changes to UserVoice, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of UserVoice every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does UserVoice do?
This software captures and centralizes customer feedback, allowing businesses to prioritize features and innovate efficiently. It also offers customizable roadmaps for product feedback management.

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