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Is there an virtualDCS outage?

virtualDCS status: Minor Outage

Last checked: a minute ago

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virtualDCS outages and incidents

Outage and incident data over the last 30 days for virtualDCS.

There have been 1 outages or incidents for virtualDCS in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for virtualDCS

Outlogger tracks the status of these components for Xero:

CloudCover365 Portal Active
CloudCover365 Services Active
Geo-Failover Replication Active
Hosting Platform Active
Microsoft 365 Cloudmore Portal Active
Object Storage Leeds Active
Object Storage Slough Performance Issues
Service Desk Active
Veeam Cloud Connect Backup Service Active
Veeam Cloud Connect Replication Service Active
Component Status
CloudCover365 Portal Active
CloudCover365 Services Active
Geo-Failover Replication Active
Hosting Platform Active
Microsoft 365 Cloudmore Portal Active
Object Storage Leeds Active
Object Storage Slough Performance Issues
Service Desk Active
Veeam Cloud Connect Backup Service Active
Veeam Cloud Connect Replication Service Active

Latest virtualDCS outages and incidents.

View the latest incidents for virtualDCS and check for official updates:

Updates:

  • Time: May 24, 2024, 6:56 p.m.
    Status: Resolved
    Update: The issue was identified as a problem with one of the object controllers. The vendor has corrected the issue and the issue has cleared. We don't expect the issue reoccur and will be monitoring closely.
  • Time: May 24, 2024, 6:55 p.m.
    Status: Investigating
    Update: The issue was identified as a problem with one of the object controllers. The vendor has corrected the issue and the issue has cleared. We don't expect the issue reoccur and will be monitoring closely.
  • Time: May 24, 2024, 2:31 p.m.
    Status: Investigating
    Update: We are aware or of an incident and are looking into the cause. updates to follow.

Updates:

  • Time: May 20, 2024, 9:58 a.m.
    Status: Resolved
    Update: The issue has been fully resolved and Servicedesk is back to normal
  • Time: May 20, 2024, 9:40 a.m.
    Status: Monitoring
    Update: A fix has been implemented by our Servicedesk provider and we are monitoring the system.
  • Time: May 20, 2024, 9 a.m.
    Status: Investigating
    Update: We are currently working with our Servicedesk provider to investgate a partial outage with the system. Tickets can still be sent to [email protected] however for any critical issues please call us on 0345 388 8327

Updates:

  • Time: April 26, 2024, 8:23 a.m.
    Status: Resolved
    Update: The issue was identified by our Object Storage Provider and has been resolved. We have been monitoring jobs overnight and they have been completing as expected.
  • Time: April 25, 2024, 11:49 a.m.
    Status: Investigating
    Update: We are aware of an issue that is affecting a small amount of customers jobs. This is logged with our object storage provider who is actively investigating.

Updates:

  • Time: March 15, 2024, 6:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 15, 2024, 6:04 p.m.
    Status: Investigating
    Update: Resolved issues with CDP DB.
  • Time: March 15, 2024, 2:49 p.m.
    Status: Investigating
    Update: We are currently experiencing some intermittent issues with replication between our Derby and Leeds site. The application vendor is working with us to resolve.

Updates:

  • Time: April 8, 2024, 11:46 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 15, 2024, 6:07 p.m.
    Status: Monitoring
    Update: Most jobs are running correctly. We have a jobs left with errors relating a long-running cache rebuild which we expect to clear soon.
  • Time: March 6, 2024, 8:53 p.m.
    Status: Identified
    Update: The issue has been identified and is being addressed by the team. This is not a virtualDCS issue, and is affecting services across Europe using the same datacenter service. We expect normal service to resume shortly.

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Frequently Asked Questions - virtualDCS

Is there a virtualDCS outage?
The current status of virtualDCS is: Minor Outage
Where can I find the official status page of virtualDCS?
The official status page for virtualDCS is here
How can I get notified if virtualDCS is down or experiencing an outage?
To get notified of any status changes to virtualDCS, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of virtualDCS every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does virtualDCS do?
virtualDCS offers Cloud solutions for Channel and Service Providers, utilizing Veeam®, VMware, and Microsoft technologies to enhance availability, security, and data sovereignty.

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