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Is there an Volusion outage?

Volusion status: Systems Active

Last checked: 2 minutes ago

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Volusion outages and incidents

Outage and incident data over the last 30 days for Volusion.

There have been 2 outages or incidents for Volusion in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Volusion

Outlogger tracks the status of these components for Xero:

Volusion Branded Sites Active
Email Services Active
Merchant Dashboard Active
Merchant Storefronts Active
Payment Gateway Services Active
Support Active
Third-Party Services Active
Component Status
Volusion Branded Sites Active
Active
Email Services Active
Merchant Dashboard Active
Merchant Storefronts Active
Payment Gateway Services Active
Support Active
Third-Party Services Active

Latest Volusion outages and incidents.

View the latest incidents for Volusion and check for official updates:

Updates:

  • Time: Nov. 4, 2024, 9:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 4, 2024, 5:29 p.m.
    Status: Monitoring
    Update: We have implemented a fix and are monitoring the results.
  • Time: Nov. 4, 2024, 4:26 p.m.
    Status: Investigating
    Update: Some stores are seeing errors with customer and admin logins. Store fronts are still up and able to accept orders. We are actively investigating this issue.

Updates:

  • Time: Oct. 30, 2024, 7:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2024, 5:35 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 30, 2024, 3:42 p.m.
    Status: Identified
    Update: We are aware of an issue with adding to cart and loading shipping settings pages in the admin dashboard, we've identified a fix and are working toward it. We apologize for this inconvenience.
  • Time: Oct. 30, 2024, 2:18 p.m.
    Status: Investigating
    Update: Some stores are experiencing slowness when loading the shopping cart. We are actively investigating this issue.

Updates:

  • Time: Oct. 19, 2024, midnight
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 18, 2024, 11:12 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 18, 2024, 10:56 p.m.
    Status: Identified
    Update: There was a misconfiguration at Facebook that caused undue traffic/load from Facebook's webcrawlers, causing errors. We are continuing to investigate the situation.
  • Time: Oct. 18, 2024, 3:59 p.m.
    Status: Investigating
    Update: Our team is actively investigating instances with some stores reporting intermittent 502 and 404 errors. We will update this page as soon as we have identified the issue.

Updates:

  • Time: Oct. 8, 2024, 7:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 8, 2024, 5:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 8, 2024, 3:11 p.m.
    Status: Investigating
    Update: We have received reports of some merchants experiencing errors when attempting to login to their admin dashboard. We are investigating this issue and will continue to update as soon as we have more information.

Updates:

  • Time: Oct. 6, 2024, 12:56 a.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Oct. 5, 2024, 4:33 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 5, 2024, 1:36 p.m.
    Status: Identified
    Update: We have received reports of email notifications not being sent. We have identified the issue and are currently working on a fix. We will make sure to continue to update this incident as we obtain more information.

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Frequently Asked Questions - Volusion

Is there a Volusion outage?
The current status of Volusion is: Systems Active
Where can I find the official status page of Volusion?
The official status page for Volusion is here
How can I get notified if Volusion is down or experiencing an outage?
To get notified of any status changes to Volusion, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Volusion every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Volusion do?
Our ecommerce web design service offers a 14-day free trial of our shopping cart software to help you create your online store and grow your business.

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