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Is there an Volusion outage?

Volusion status: Systems Active

Last checked: 4 seconds ago

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Volusion outages and incidents

Outage and incident data over the last 30 days for Volusion.

There have been 2 outages or incidents for Volusion in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Volusion

Outlogger tracks the status of these components for Xero:

Volusion Branded Sites Active
Email Services Active
Merchant Dashboard Active
Merchant Storefronts Active
Payment Gateway Services Active
Support Active
Third-Party Services Active
Component Status
Volusion Branded Sites Active
Active
Email Services Active
Merchant Dashboard Active
Merchant Storefronts Active
Payment Gateway Services Active
Support Active
Third-Party Services Active

Latest Volusion outages and incidents.

View the latest incidents for Volusion and check for official updates:

Updates:

  • Time: Sept. 9, 2024, 10:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 9, 2024, 7:07 p.m.
    Status: Monitoring
    Update: Access to the Manage FTP page should now be restored.
  • Time: Sept. 9, 2024, 5:38 p.m.
    Status: Identified
    Update: We've identified the issue, but it could take as long as an hour to see resolution.
  • Time: Sept. 9, 2024, 4:09 p.m.
    Status: Investigating
    Update: We are receiving reports that the Manage FTP page in the my.volusion.com account section is not working. It is still possible to access site content through FTP via existing credentials. Only new account creation, changes to current accounts, and credential access is affected.

Updates:

  • Time: Sept. 9, 2024, 5:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 9, 2024, 4:01 p.m.
    Status: Monitoring
    Update: Rackspace has indicated that a fix has been implemented and service has been restored.
  • Time: Sept. 9, 2024, 1:56 p.m.
    Status: Investigating
    Update: Our 3rd party mail host Rackspace is currently experiencing issues with their webmail portal, and some of our users may have difficulty logging directly into their mailbox. If your email is hosted with Rackspace, or you have purchased your mailbox from Volusion, please visit Rackspace's status page https://status.apps.rackspace.com/ for further updates. We will update this page when we can confirm the issue has been resolved.

Updates:

  • Time: Aug. 16, 2024, 9:53 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: Aug. 16, 2024, 9:09 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 16, 2024, 6:48 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue.
  • Time: Aug. 16, 2024, 4:52 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue.
  • Time: Aug. 16, 2024, 2:46 p.m.
    Status: Investigating
    Update: We are currently investigating and will update this page as we learn more and work towards a fix.

Updates:

  • Time: Aug. 14, 2024, 10:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 14, 2024, 9:43 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 14, 2024, 8:13 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 14, 2024, 6:55 p.m.
    Status: Investigating
    Update: We have received reports of gateway time out errors from some stores using the Site Designer feature. We are currently investigating this and will keep you updated here when we have more information.

Updates:

  • Time: Aug. 13, 2024, 9 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 13, 2024, 7:58 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 13, 2024, 6:44 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 13, 2024, 6:14 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are currently monitoring the results
  • Time: Aug. 13, 2024, 5:16 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 13, 2024, 5:16 p.m.
    Status: Investigating
    Update: We are currently receiving reports of gateway timeout errors on stores using site designer. We are investigating this and will update this alert when we have more information.

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Frequently Asked Questions - Volusion

Is there a Volusion outage?
The current status of Volusion is: Systems Active
Where can I find the official status page of Volusion?
The official status page for Volusion is here
How can I get notified if Volusion is down or experiencing an outage?
To get notified of any status changes to Volusion, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Volusion every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Volusion do?
Our ecommerce web design service offers a 14-day free trial of our shopping cart software to help you create your online store and grow your business.

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