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Is there an Volusion outage?

Volusion status: Systems Active

Last checked: 2 minutes ago

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Volusion outages and incidents

Outage and incident data over the last 30 days for Volusion.

There have been 4 outages or incidents for Volusion in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Volusion

Outlogger tracks the status of these components for Xero:

Volusion Branded Sites Active
Email Services Active
Merchant Dashboard Active
Merchant Storefronts Active
Payment Gateway Services Active
Support Active
Third-Party Services Active
Component Status
Volusion Branded Sites Active
Active
Email Services Active
Merchant Dashboard Active
Merchant Storefronts Active
Payment Gateway Services Active
Support Active
Third-Party Services Active

Latest Volusion outages and incidents.

View the latest incidents for Volusion and check for official updates:

Updates:

  • Time: Aug. 22, 2023, 10:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 22, 2023, 10:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 22, 2023, 9:31 p.m.
    Status: Monitoring
    Update: The issue appears to be resolved. We will continue to monitor any reports of slowness and will continue to keep this page up to date.
  • Time: Aug. 22, 2023, 9:31 p.m.
    Status: Monitoring
    Update: The issue appears to be resolved. We will continue to monitor any reports of slowness and will continue to keep this page up to date.
  • Time: Aug. 22, 2023, 7:07 p.m.
    Status: Identified
    Update: We believe we have identified the slowness to be caused by PayPal but are still investigating this. We will continue investigating this and will update this page as we learn more.
  • Time: Aug. 22, 2023, 7:07 p.m.
    Status: Identified
    Update: We believe we have identified the slowness to be caused by PayPal but are still investigating this. We will continue investigating this and will update this page as we learn more.
  • Time: Aug. 22, 2023, 6:36 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where the checkout page is dealing with slowness. We will keep this message up and update here as we learn more.
  • Time: Aug. 22, 2023, 6:36 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where the checkout page is dealing with slowness. We will keep this message up and update here as we learn more.

Updates:

  • Time: Aug. 15, 2023, 5:34 p.m.
    Status: Resolved
    Update: We have implemented changes and improvements to our infrastructure that have improved the performance of our sites. If you continue to experience any issues with your site's storefront speed please reach out to our support team for assistance.
  • Time: Aug. 9, 2023, 3:43 p.m.
    Status: Identified
    Update: We have identified an issue in our cloud infrastructure that is causing ongoing slowness and errors for stores that are running on Element storefronts. Our team is working to resolve this issue as soon as possible.
  • Time: Aug. 8, 2023, 11:42 p.m.
    Status: Investigating
    Update: We are receiving reports of site slowness for some of our stores as well as reports of intermittent 404 error messages. We are investigating and will provide further updates as we have any additional information.

Updates:

  • Time: Aug. 15, 2023, 5:34 p.m.
    Status: Resolved
    Update: We have implemented changes and improvements to our infrastructure that have improved the performance of our sites. If you continue to experience any issues with your site's storefront speed please reach out to our support team for assistance.
  • Time: Aug. 9, 2023, 3:43 p.m.
    Status: Identified
    Update: We have identified an issue in our cloud infrastructure that is causing ongoing slowness and errors for stores that are running on Element storefronts. Our team is working to resolve this issue as soon as possible.
  • Time: Aug. 8, 2023, 11:42 p.m.
    Status: Investigating
    Update: We are receiving reports of site slowness for some of our stores as well as reports of intermittent 404 error messages. We are investigating and will provide further updates as we have any additional information.

Updates:

  • Time: July 25, 2023, 6:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 25, 2023, 2:29 p.m.
    Status: Investigating
    Update: We have received reports of issues with checkout when utilizing PayPal payment gateway. PayPal is currently investigating an issue with their Gateway API. For more information on this issue, please refer to PayPal's status page: https://www.paypal-status.com/incident/production

Updates:

  • Time: July 25, 2023, 6:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 25, 2023, 2:29 p.m.
    Status: Investigating
    Update: We have received reports of issues with checkout when utilizing PayPal payment gateway. PayPal is currently investigating an issue with their Gateway API. For more information on this issue, please refer to PayPal's status page: https://www.paypal-status.com/incident/production

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Frequently Asked Questions - Volusion

Is there a Volusion outage?
The current status of Volusion is: Systems Active
Where can I find the official status page of Volusion?
The official status page for Volusion is here
How can I get notified if Volusion is down or experiencing an outage?
To get notified of any status changes to Volusion, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Volusion every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Volusion do?
Our ecommerce web design service offers a 14-day free trial of our shopping cart software to help you create your online store and grow your business.

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