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Is there an Volusion outage?

Volusion status: Systems Active

Last checked: 3 minutes ago

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Volusion outages and incidents

Outage and incident data over the last 30 days for Volusion.

There have been 4 outages or incidents for Volusion in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Volusion

Outlogger tracks the status of these components for Xero:

Volusion Branded Sites Active
Email Services Active
Merchant Dashboard Active
Merchant Storefronts Active
Payment Gateway Services Active
Support Active
Third-Party Services Active
Component Status
Volusion Branded Sites Active
Active
Email Services Active
Merchant Dashboard Active
Merchant Storefronts Active
Payment Gateway Services Active
Support Active
Third-Party Services Active

Latest Volusion outages and incidents.

View the latest incidents for Volusion and check for official updates:

Updates:

  • Time: June 29, 2023, 6:10 p.m.
    Status: Resolved
    Update: This incident is now resolved.
  • Time: June 29, 2023, 4 p.m.
    Status: Monitoring
    Update: We have been able to implement a fix for the slowness that was occurring on certain admin pages, and we are seeing improvements to performance. We will continue to monitor until we have confirmed the issue is fully resolved.
  • Time: June 29, 2023, 1:16 p.m.
    Status: Investigating
    Update: We are currently investigating reports of slowness on certain pages within the admin dashboard. Our team is investigating and will provide further information as soon as possible.

Updates:

  • Time: June 29, 2023, 6:10 p.m.
    Status: Resolved
    Update: This incident is now resolved.
  • Time: June 29, 2023, 4 p.m.
    Status: Monitoring
    Update: We have been able to implement a fix for the slowness that was occurring on certain admin pages, and we are seeing improvements to performance. We will continue to monitor until we have confirmed the issue is fully resolved.
  • Time: June 29, 2023, 1:16 p.m.
    Status: Investigating
    Update: We are currently investigating reports of slowness on certain pages within the admin dashboard. Our team is investigating and will provide further information as soon as possible.

Updates:

  • Time: June 20, 2023, 4:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 20, 2023, 3:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 20, 2023, 3:53 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 20, 2023, 3:36 p.m.
    Status: Investigating
    Update: We have pinpointed a workaround for logging into your account. The issue pertains specifically to volusion.com/login, which is currently not working. Logging directly into my.volusion.com will allow you to access the app.
  • Time: June 20, 2023, 3:27 p.m.
    Status: Investigating
    Update: We are receiving reports that merchants cannot login to my.volusion.com at this time. We are investigating the issue and will post updates as they become available.

Updates:

  • Time: June 20, 2023, 4:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 20, 2023, 3:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 20, 2023, 3:53 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 20, 2023, 3:36 p.m.
    Status: Investigating
    Update: We have pinpointed a workaround for logging into your account. The issue pertains specifically to volusion.com/login, which is currently not working. Logging directly into my.volusion.com will allow you to access the app.
  • Time: June 20, 2023, 3:27 p.m.
    Status: Investigating
    Update: We are receiving reports that merchants cannot login to my.volusion.com at this time. We are investigating the issue and will post updates as they become available.

Updates:

  • Time: May 17, 2023, 7:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 17, 2023, 2:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented and these issues should now be resolved. We are continuing to monitor to ensure and will update once confirmation that issue is completely resolved.
  • Time: May 17, 2023, 1:46 p.m.
    Status: Investigating
    Update: We are currently investigating reports of an issue with the login page not loading correctly after attempting to login. We will provide further updates as we get more information.

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Frequently Asked Questions - Volusion

Is there a Volusion outage?
The current status of Volusion is: Systems Active
Where can I find the official status page of Volusion?
The official status page for Volusion is here
How can I get notified if Volusion is down or experiencing an outage?
To get notified of any status changes to Volusion, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Volusion every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Volusion do?
Our ecommerce web design service offers a 14-day free trial of our shopping cart software to help you create your online store and grow your business.

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