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Is there an Volusion outage?

Volusion status: Systems Active

Last checked: 9 minutes ago

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Volusion outages and incidents

Outage and incident data over the last 30 days for Volusion.

There have been 4 outages or incidents for Volusion in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Volusion

Outlogger tracks the status of these components for Xero:

Volusion Branded Sites Active
Email Services Active
Merchant Dashboard Active
Merchant Storefronts Active
Payment Gateway Services Active
Support Active
Third-Party Services Active
Component Status
Volusion Branded Sites Active
Active
Email Services Active
Merchant Dashboard Active
Merchant Storefronts Active
Payment Gateway Services Active
Support Active
Third-Party Services Active

Latest Volusion outages and incidents.

View the latest incidents for Volusion and check for official updates:

Updates:

  • Time: Feb. 3, 2023, 3:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 1, 2023, 4:12 p.m.
    Status: Identified
    Update: Due to extreme weather in central Texas, our Billing and Payments team will not be available for direct support. For Billing related issues please email [email protected] For our merchant services support please email [email protected]. Our team will respond to your requests as quickly as possible, and apologize for any inconvenience or delays this may cause.

Updates:

  • Time: Dec. 1, 2022, 9:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 1, 2022, 5:47 p.m.
    Status: Monitoring
    Update: We have implemented a fix and sites are back up and performance has returned to normal. We are monitoring for any remaining issues and will provide updates once it is confirmed to be fully resolved.
  • Time: Dec. 1, 2022, 5:41 p.m.
    Status: Investigating
    Update: We are currently investigating reports of site's experiencing connectivity issues. We are investigating and will post updates here as soon as we have more information.

Updates:

  • Time: Dec. 1, 2022, 9:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 1, 2022, 5:47 p.m.
    Status: Monitoring
    Update: We have implemented a fix and sites are back up and performance has returned to normal. We are monitoring for any remaining issues and will provide updates once it is confirmed to be fully resolved.
  • Time: Dec. 1, 2022, 5:41 p.m.
    Status: Investigating
    Update: We are currently investigating reports of site's experiencing connectivity issues. We are investigating and will post updates here as soon as we have more information.

Updates:

  • Time: Dec. 1, 2022, 9:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 1, 2022, 4:04 p.m.
    Status: Monitoring
    Update: Our third party payment vendor was experiencing an issue that caused an issue a select number of stores on our platform. We are continuing to monitor that this is fully resolved. If you encounter reports of customers having issues checking out on your store, please contact our support team. You can find information on our available Support Channels here: https://support.volusion.com/s/contactsupport
  • Time: Dec. 1, 2022, 12:08 a.m.
    Status: Investigating
    Update: We are currently investigating reports of certain stores receiving an error message on the checkout page. We are currently investigating and will provide further updates as we have more information and work towards a resolution.

Updates:

  • Time: Dec. 1, 2022, 9:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 1, 2022, 4:04 p.m.
    Status: Monitoring
    Update: Our third party payment vendor was experiencing an issue that caused an issue a select number of stores on our platform. We are continuing to monitor that this is fully resolved. If you encounter reports of customers having issues checking out on your store, please contact our support team. You can find information on our available Support Channels here: https://support.volusion.com/s/contactsupport
  • Time: Dec. 1, 2022, 12:08 a.m.
    Status: Investigating
    Update: We are currently investigating reports of certain stores receiving an error message on the checkout page. We are currently investigating and will provide further updates as we have more information and work towards a resolution.

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Frequently Asked Questions - Volusion

Is there a Volusion outage?
The current status of Volusion is: Systems Active
Where can I find the official status page of Volusion?
The official status page for Volusion is here
How can I get notified if Volusion is down or experiencing an outage?
To get notified of any status changes to Volusion, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Volusion every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Volusion do?
Our ecommerce web design service offers a 14-day free trial of our shopping cart software to help you create your online store and grow your business.

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