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Is there an Volusion outage?

Volusion status: Systems Active

Last checked: 9 minutes ago

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Volusion outages and incidents

Outage and incident data over the last 30 days for Volusion.

There have been 2 outages or incidents for Volusion in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Volusion

Outlogger tracks the status of these components for Xero:

Volusion Branded Sites Active
Email Services Active
Merchant Dashboard Active
Merchant Storefronts Active
Payment Gateway Services Active
Support Active
Third-Party Services Active
Component Status
Volusion Branded Sites Active
Active
Email Services Active
Merchant Dashboard Active
Merchant Storefronts Active
Payment Gateway Services Active
Support Active
Third-Party Services Active

Latest Volusion outages and incidents.

View the latest incidents for Volusion and check for official updates:

Updates:

  • Time: May 3, 2024, 6:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 3, 2024, 4:47 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 3, 2024, 2:10 p.m.
    Status: Investigating
    Update: We received reports again this morning that our Volusion webmail host, Rackspace, is experiencing an outage. We'll post here as updates become available. For more information, please refer to the Rackspace status page https://status.apps.rackspace.com/

Updates:

  • Time: April 30, 2024, 7:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 30, 2024, 7:02 p.m.
    Status: Monitoring
    Update: Rackspace has reported a resolution to their issues. We're monitoring the results.
  • Time: April 30, 2024, 4:25 p.m.
    Status: Investigating
    Update: We are receiving reports that our webmail host vendor is having issues, which is affecting the ability to log into inboxes through webmail.volusion.com or apps.rackspace.com. We'll post here with updates as they become available, and you can refer to the Rackspace status page for further information https://status.apps.rackspace.com/

Updates:

  • Time: April 10, 2024, 6:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 10, 2024, 5:50 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 10, 2024, 5:48 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 10, 2024, 5:16 p.m.
    Status: Investigating
    Update: Our teams were alerted to an issue with our FTP service. Some FTP services, including the ability to reach your FTP account, are down. We will post updates here as they become available.

Updates:

  • Time: March 25, 2024, 4:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 25, 2024, 3:24 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 25, 2024, 3:11 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 25, 2024, 2:12 p.m.
    Status: Investigating
    Update: We have received reports of some API requests failing to return results. Our team is currently investigating this issue and will update as more information becomes available.

Updates:

  • Time: Feb. 16, 2024, 4:04 a.m.
    Status: Resolved
    Update: We have confirmed that this incident is resolved.
  • Time: Feb. 16, 2024, 1:57 a.m.
    Status: Monitoring
    Update: Stripe has appeared to fix the issue. We will continue monitoring the situation and keep you up to date if there are any changes.
  • Time: Feb. 16, 2024, 1:43 a.m.
    Status: Identified
    Update: We have identified the issue and are investigating further.
  • Time: Feb. 16, 2024, 1:09 a.m.
    Status: Investigating
    Update: We are currently investigating this and will update you here the moment we have more information

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Frequently Asked Questions - Volusion

Is there a Volusion outage?
The current status of Volusion is: Systems Active
Where can I find the official status page of Volusion?
The official status page for Volusion is here
How can I get notified if Volusion is down or experiencing an outage?
To get notified of any status changes to Volusion, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Volusion every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Volusion do?
Our ecommerce web design service offers a 14-day free trial of our shopping cart software to help you create your online store and grow your business.