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Is there an Volusion outage?

Volusion status: Minor Outage

Last checked: 3 minutes ago

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Volusion outages and incidents

Outage and incident data over the last 30 days for Volusion.

There have been 4 outages or incidents for Volusion in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Volusion

Outlogger tracks the status of these components for Xero:

Volusion Branded Sites Active
Email Services Performance Issues
Merchant Dashboard Active
Merchant Storefronts Active
Payment Gateway Services Active
Support Active
Third-Party Services Active
Component Status
Volusion Branded Sites Active
Performance Issues
Email Services Performance Issues
Merchant Dashboard Active
Merchant Storefronts Active
Payment Gateway Services Active
Support Active
Third-Party Services Active

Latest Volusion outages and incidents.

View the latest incidents for Volusion and check for official updates:

Updates:

  • Time: March 25, 2024, 4:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 25, 2024, 3:24 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 25, 2024, 3:11 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 25, 2024, 2:12 p.m.
    Status: Investigating
    Update: We have received reports of some API requests failing to return results. Our team is currently investigating this issue and will update as more information becomes available.

Updates:

  • Time: Feb. 16, 2024, 4:04 a.m.
    Status: Resolved
    Update: We have confirmed that this incident is resolved.
  • Time: Feb. 16, 2024, 1:57 a.m.
    Status: Monitoring
    Update: Stripe has appeared to fix the issue. We will continue monitoring the situation and keep you up to date if there are any changes.
  • Time: Feb. 16, 2024, 1:43 a.m.
    Status: Identified
    Update: We have identified the issue and are investigating further.
  • Time: Feb. 16, 2024, 1:09 a.m.
    Status: Investigating
    Update: We are currently investigating this and will update you here the moment we have more information

Updates:

  • Time: Feb. 13, 2024, 10:44 p.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Feb. 13, 2024, 10:19 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 13, 2024, 10:12 p.m.
    Status: Investigating
    Update: We are receiving reports that some of our merchants stores are reporting down with a 500 or 404 error. We are investigating this currently and will update you as soon as we have more information.

Updates:

  • Time: Feb. 1, 2024, 7:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 1, 2024, 3:40 p.m.
    Status: Monitoring
    Update: Third-party APIs should now be able to sync data to Volusion stores.
  • Time: Feb. 1, 2024, 2:52 p.m.
    Status: Investigating
    Update: We are receiving reports that some stores cannot sync their store data via third-party API calls. We are currently investigating and will make updates here as they become available.

Updates:

  • Time: Jan. 24, 2024, 3:19 p.m.
    Status: Resolved
    Update: In coordination with PayPal ,we were able to confirm the issue is resolved. If you continue to experience any issues processing PayPal transactions please contact our Support team. https://helpcenter.volusion.com/s/contact-support
  • Time: Jan. 23, 2024, 11:37 p.m.
    Status: Monitoring
    Update: We have confirmed that PayPal transactions are now processing. We are continuing to monitor and ensure PayPal Transactions remain operational. If during this time, PayPal was intentionally disconnected within the Admin Dashboard, in order to restore PayPal functionality, you will need to finish reconnecting PayPal within Settings > Payments > More Payment Types of your admin dashboard. If you are receiving a 404 error message in the PayPal Window when doing this, go to Settings > Config Variables > Search PayPal and clear out the values in the Referral ID and the Tracking Sign Up ID, and continue through the PayPal Onboarding process.
  • Time: Jan. 23, 2024, 4:17 p.m.
    Status: Investigating
    Update: We are receiving reports that some stores are not able to accept orders with PayPal at this time. We are investigating and will post updates here as they become available.

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Frequently Asked Questions - Volusion

Is there a Volusion outage?
The current status of Volusion is: Minor Outage
Where can I find the official status page of Volusion?
The official status page for Volusion is here
How can I get notified if Volusion is down or experiencing an outage?
To get notified of any status changes to Volusion, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Volusion every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Volusion do?
Our ecommerce web design service offers a 14-day free trial of our shopping cart software to help you create your online store and grow your business.

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