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Is there an Vox Media outage?

Vox Media status: Systems Active

Last checked: a minute ago

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Vox Media outages and incidents

Outage and incident data over the last 30 days for Vox Media.

There have been 1 outages or incidents for Vox Media in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Vox Media

Outlogger tracks the status of these components for Xero:

Chorus API Active
Chorus sites Active
Chorus story editor Active
Chorus video Active
Agora Active
Clay Editor Active
Clay Sites Active
Clay Subscriptions Active
Pyxis Active
Americas Production Coral instances (versions 8.0+) Active
Australia Production Coral instances (versions 8.0+) Active
EU Production Coral instances (versions 8.0+) Active
Pinnacle Editor Active
Pinnacle Sites Active
PopSugar Editor Active
PopSugar Sites Active
PopSugar Voices Active
Platform integrations Active
Duet Active
WordPress Active
Component Status
Active
Chorus API Active
Chorus sites Active
Chorus story editor Active
Chorus video Active
Active
Agora Active
Clay Editor Active
Clay Sites Active
Clay Subscriptions Active
Pyxis Active
Active
Americas Production Coral instances (versions 8.0+) Active
Australia Production Coral instances (versions 8.0+) Active
EU Production Coral instances (versions 8.0+) Active
Active
Pinnacle Editor Active
Pinnacle Sites Active
PopSugar Editor Active
PopSugar Sites Active
PopSugar Voices Active
Active
Platform integrations Active
Active
Duet Active
WordPress Active

Latest Vox Media outages and incidents.

View the latest incidents for Vox Media and check for official updates:

Updates:

  • Time: April 19, 2024, 12:04 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 18, 2024, 11:59 p.m.
    Status: Investigating
    Update: Publishing with Pinnacle Editor should be functional again. If you're experiencing issues with a Admin Preview please try re-saving the article first and if you encounter any other issues feel free to reach out to Platform Support via [email protected].
  • Time: April 18, 2024, 10:45 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Pinnacle Editor that is preventing newly publish content from appearing on all brands. Please hold off on publishing content while this is being looked into.

Updates:

  • Time: March 26, 2024, 10:18 p.m.
    Status: Resolved
    Update: All new images should be displaying correctly at this time!
  • Time: March 26, 2024, 10:05 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we believe all new images should be displaying as expected at this time.
  • Time: March 26, 2024, 9:42 p.m.
    Status: Investigating
    Update: We’re currently investigating reports that the images recently added to Chorus are not loading on the site. We’ll continue sharing updates here as we have them.

Updates:

  • Time: Feb. 28, 2024, 9:37 p.m.
    Status: Resolved
    Update: The issues impacting the Pinnacle have been resolved. Thank you all for your patience while we’ve been working on this; we know this disruption has been frustrating.
  • Time: Feb. 23, 2024, 10:21 p.m.
    Status: Investigating
    Update: The CMS should be stable and you may resume publishing over the weekend and investigation will continue next week. Thanks again for your patience.
  • Time: Feb. 23, 2024, 9:02 p.m.
    Status: Investigating
    Update: We are still investigating the root cause of the issue and we're asking that while access to the CMS is restored that you do not attempt to publish anything during that time as it could compromise progress made. Thank you for your continued patience throughout this downtime.
  • Time: Feb. 23, 2024, 2:51 a.m.
    Status: Investigating
    Update: Pinnacle CMS is currently inaccessible and scheduled posts will not be published. The team is continuing to investigate the issue and updates will be shared here as we learn more. Please share https://status.voxmedia.com/ with colleagues in any mutual channels so they aware and able to check for updated information as the team works on a solution.
  • Time: Feb. 22, 2024, 8:36 p.m.
    Status: Investigating
    Update: There is currently an issue with Pinnacle the team is investigating where you might see a Drupal update message upon logging in as well as issues with saving content correctly. Keeping a draft offline is advised to reduce loss of work while this is being looked into.

Updates:

  • Time: Feb. 3, 2024, 4:05 p.m.
    Status: Resolved
    Update: This incident has been resolved! All Polygon pages should be running as expected at this time.
  • Time: Feb. 3, 2024, 3:56 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 3, 2024, 3:31 p.m.
    Status: Investigating
    Update: We’re currently investigating reports that the some pages on Chorus sites are showing a 500 error. We’ll continue sharing updates here as we have them.

Updates:

  • Time: Jan. 12, 2024, 2:21 a.m.
    Status: Resolved
    Update: The issues impacting Chorus images have been resolved. Thank you all for your patience while we worked on this.
  • Time: Jan. 12, 2024, 2:07 a.m.
    Status: Monitoring
    Update: We've implemented a fix for the issue impacting Chorus images. We’re continuing to monitor the situation to ensure the underlying issues have been resolved. Thanks for sticking with us.
  • Time: Jan. 11, 2024, 11:53 p.m.
    Status: Identified
    Update: We’ve identified the underlying issue causing images across some sites to not appear. We’ll continue sharing updates here as we have them.
  • Time: Jan. 11, 2024, 11:17 p.m.
    Status: Investigating
    Update: We’re currently investigating reports that images across some sites are not appearing. We’ll continue sharing updates here as we have them.

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Frequently Asked Questions - Vox Media

Is there a Vox Media outage?
The current status of Vox Media is: Systems Active
Where can I find the official status page of Vox Media?
The official status page for Vox Media is here
How can I get notified if Vox Media is down or experiencing an outage?
To get notified of any status changes to Vox Media, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Vox Media every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Vox Media do?
Vox Media is a modern media company that guides audiences from discovery to obsession, ignites culture, and inspires action.

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