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Is there an Vyopta outage?

Vyopta status: Systems Active

Last checked: 3 minutes ago

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Vyopta outages and incidents

Outage and incident data over the last 30 days for Vyopta.

There have been 1 outages or incidents for Vyopta in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Vyopta

Outlogger tracks the status of these components for Xero:

API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
CPM Analytics Active
CPM Monitoring Active
Vyopta Admin Portal Active
CPM Analytics Active
CPM Monitoring Active
Vyopta Admin Portal Active
CPM Analytics Active
CPM Monitoring Active
Vyopta Admin Portal Active
Component Status
Active
API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
Active
API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
Active
API Collection - Cisco Webex Active
API Collection - Microsoft Teams Active
API Collection - Zoom Active
Active
CPM Analytics Active
CPM Monitoring Active
Vyopta Admin Portal Active
Active
CPM Analytics Active
CPM Monitoring Active
Vyopta Admin Portal Active
Active
CPM Analytics Active
CPM Monitoring Active
Vyopta Admin Portal Active

Latest Vyopta outages and incidents.

View the latest incidents for Vyopta and check for official updates:

Updates:

  • Time: May 15, 2023, 8:43 p.m.
    Status: Postmortem
    Update: On May 8th, at 17:00 CST, the Vyopta  experienced a service disruption, causing an inability for our customers to access the application. The root cause of this issue was traced to a spike in load, leading to the failure of the login service. Upon identification of the issue, Vyopta's engineering team successfully resolved the issue by scaling up the number of nodes in our login service to accommodate the current and future volume of incoming requests.
  • Time: May 8, 2023, 4:22 p.m.
    Status: Resolved
    Update: This incident has been resolved after continuous monitoring and not observing any login failures over the past couple of days. A RCA will be provided this week.
  • Time: May 5, 2023, 11:02 p.m.
    Status: Monitoring
    Update: All services have been returned to operational status. We are currently monitoring the issue.
  • Time: May 5, 2023, 10:07 p.m.
    Status: Investigating
    Update: We are currently investigating reports of users unable to log in. Users using my.vyopta.com are getting a "Failed to fetch" message while SSO users are getting a "503 Service Temporarily Unavailable" We will provide an update once we have identified the issue.

Updates:

  • Time: April 25, 2023, 1:10 p.m.
    Status: Resolved
    Update: The matter has been effectively addressed subsequent to the implementation of corrective measures pertaining system configuration tuning.
  • Time: April 24, 2023, 5 p.m.
    Status: Monitoring
    Update: We resolved the intermittent issue by performing system configuration tuning. We will monitor over the next few hours.
  • Time: April 24, 2023, 3:38 p.m.
    Status: Investigating
    Update: We're currently investigating an issue where users receive a 504 Gateway Timeout message.

Updates:

  • Time: April 14, 2023, 8:28 p.m.
    Status: Resolved
    Update: The matter has been effectively addressed subsequent to the implementation of corrective measures pertaining our recent update to the report exports. Report download is now available and reports generated earlier today can be downloaded as usual.
  • Time: April 14, 2023, 6:28 p.m.
    Status: Investigating
    Update: We are currently investigating a gateway timeout error when trying to download a report from CPM Analytics.

Updates:

  • Time: April 14, 2023, 9:10 p.m.
    Status: Resolved
    Update: The matter has been effectively addressed subsequent to the implementation of corrective measures pertaining to an undocumented change in configuration data. Our engineering team have made the necessary changes and deployed the fix. No anomalies observed since.
  • Time: April 14, 2023, 6:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented by our engineering team. We will continue monitoring over the next few hours.
  • Time: April 14, 2023, 4:22 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 14, 2023, 4:16 p.m.
    Status: Identified
    Update: We have identified an issue related to recent undocumented change in configuration data sent by the upstream API. Our team is actively working on implementing a fix. We apologize for any inconvenience this may cause and appreciate your patience as we work towards resolution.
  • Time: April 14, 2023, 2:49 p.m.
    Status: Investigating
    Update: We have taken action to mitigate the problem and are continuing to investigate the cause.
  • Time: April 14, 2023, 2:05 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with sync'd endpoint devices incorrectly being marked as deleted. We will provide an update once we have identified the issue

Updates:

  • Time: April 14, 2023, 2:49 a.m.
    Status: Resolved
    Update: The matter has been effectively addressed subsequent to the implementation of corrective measures pertaining our recent update. Microsoft Teams Rooms monitoring has been restored and working effectively in the past 24 hours.
  • Time: April 12, 2023, 11:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented by our engineering team and monitoring of Microsoft Teams Rooms has been restored. We will continue monitoring for the next 24 hours.
  • Time: April 12, 2023, 11:09 p.m.
    Status: Identified
    Update: We have identified an issue related to a recent update. Our team is actively working on implementing a fix. We apologize for any inconvenience this may cause and appreciate your patience as we work towards resolution.
  • Time: April 12, 2023, 9:20 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with our Microsoft Teams Room monitoring. We will provide an update once we have identified the issue.

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Frequently Asked Questions - Vyopta

Is there a Vyopta outage?
The current status of Vyopta is: Systems Active
Where can I find the official status page of Vyopta?
The official status page for Vyopta is here
How can I get notified if Vyopta is down or experiencing an outage?
To get notified of any status changes to Vyopta, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Vyopta every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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