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Is there an Waitwhile outage?

Waitwhile status: Systems Active

Last checked: 7 minutes ago

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Waitwhile outages and incidents

Outage and incident data over the last 30 days for Waitwhile.

There have been 0 outages or incidents for Waitwhile in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Waitwhile

Outlogger tracks the status of these components for Xero:

Email Incoming (SparkPost Global) Active
Email Outgoing (SparkPost Global) Active
SMS Incoming and Delivery Status (Twilio Global) Active
SMS Outgoing (Twilio Global) Active
SMS Toll-Free (Twilio North America) Active
Waitwhile Link Shortener Active
Waitwhile Public Pages Active
Waitwhile REST API Active
Waitwhile Web Application Active
Waitwhile Web Application 3.0 Active
Component Status
Active
Email Incoming (SparkPost Global) Active
Email Outgoing (SparkPost Global) Active
SMS Incoming and Delivery Status (Twilio Global) Active
SMS Outgoing (Twilio Global) Active
SMS Toll-Free (Twilio North America) Active
Active
Waitwhile Link Shortener Active
Waitwhile Public Pages Active
Waitwhile REST API Active
Waitwhile Web Application Active
Waitwhile Web Application 3.0 Active

Latest Waitwhile outages and incidents.

View the latest incidents for Waitwhile and check for official updates:

Updates:

  • Time: Nov. 29, 2022, 11:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 25, 2022, 11:54 p.m.
    Status: Monitoring
    Update: Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery at this time. See more information on https://status.twilio.com/
  • Time: Nov. 25, 2022, 4:59 p.m.
    Status: Identified
    Update: Due to increased traffic demand on mobile communication networks, we are expecting potential congestion for US carrier networks during the Black Friday and Cyber Monday period. Customers may experience intermittent SMS and MMS delivery delays. See more information on https://status.twilio.com/

Updates:

  • Time: Nov. 11, 2022, 10:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 11, 2022, 10:25 p.m.
    Status: Investigating
    Update: Our SMS provider is experiencing an issue with delivery responses. SMS messages are sending but showing as pending in the Waitwhile platform. We are working with our provider to resolve quickly.

Updates:

  • Time: Nov. 9, 2022, 3:50 p.m.
    Status: Resolved
    Update: Issue has been resolved and Waitwhile is no longer experiencing slow response times.
  • Time: Nov. 9, 2022, 3:34 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 9, 2022, 3:32 p.m.
    Status: Monitoring
    Update: Google Cloud has reported that the issue should be resolved, however, we will continue monitoring and will post an update once we can confirm that Waitwhile is no longer being affected.
  • Time: Nov. 9, 2022, 3:28 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 9, 2022, 3:16 p.m.
    Status: Identified
    Update: Waitwhile's database provider has reported an issue that is affecting Waitwhile: https://status.cloud.google.com/incidents/w7D5XGtVfMGcdcg4Zzud#7Nro3snGH5YXCyUfQuKS This issue is causing slow loading times, and preventing some database information from being displayed in the Waitwhile app and public pages. We are working with Google Cloud to mitigate the issue and will post updates as soon as we have new information.
  • Time: Nov. 9, 2022, 3:05 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: May 16, 2022, 8:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 14, 2022, 9:14 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 14, 2022, 9:12 p.m.
    Status: Identified
    Update: The issue has been identified and our provider is working to implement a fix.
  • Time: May 14, 2022, 9:11 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 14, 2022, 5:27 p.m.
    Status: Investigating
    Update: We are continuing to work with our SMS provider to investigate this issue.
  • Time: May 13, 2022, 5:26 p.m.
    Status: Investigating
    Update: We are currently working with our SMS provider to resolve the issue.

Updates:

  • Time: Feb. 17, 2022, 4:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 17, 2022, 1:28 p.m.
    Status: Investigating
    Update: Twilio is continuing to experience SMS delivery failures to Verizon US. They are still investigating the issue. We will update as soon as we have more information.
  • Time: Feb. 17, 2022, 11:48 a.m.
    Status: Investigating
    Update: Our SMS provider is experiencing delivery failures when sending messages. More information on https://status.twilio.com/

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Frequently Asked Questions - Waitwhile

Is there a Waitwhile outage?
The current status of Waitwhile is: Systems Active
Where can I find the official status page of Waitwhile?
The official status page for Waitwhile is here
How can I get notified if Waitwhile is down or experiencing an outage?
To get notified of any status changes to Waitwhile, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Waitwhile every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Waitwhile do?
Waitwhile offers virtual waitlists, appointment scheduling, messaging, analytics, and more to manage customer flow. Sign up for a free trial.

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