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Is there an Webroot outage?

Webroot status: Systems Active

Last checked: 8 seconds ago

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Webroot outages and incidents

Outage and incident data over the last 30 days for Webroot.

There have been 2 outages or incidents for Webroot in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Webroot

Outlogger tracks the status of these components for Xero:

BrightCloud Threat Intelligence Platform Active
DNS Protection Active
Mobile Protection Active
Pillr Active
SecureAnywhere® Protection for Windows® & Apple® Computers Active
Security Awareness Training Active
Unity API Active
Webroot Management Consoles Active
Component Status
BrightCloud Threat Intelligence Platform Active
DNS Protection Active
Mobile Protection Active
Pillr Active
SecureAnywhere® Protection for Windows® & Apple® Computers Active
Security Awareness Training Active
Unity API Active
Webroot Management Consoles Active

Latest Webroot outages and incidents.

View the latest incidents for Webroot and check for official updates:

Updates:

  • Time: Oct. 6, 2023, 4:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 5, 2023, 10:48 a.m.
    Status: Identified
    Update: We are continuing to investigate this issue. Thank you for your patience.
  • Time: Oct. 5, 2023, 4:43 a.m.
    Status: Investigating
    Update: As of 4:32 AM UTC, API Calls to UrlThreatInsight/getUrlCrawlInfo are experiencing high latency / intermittent unavailability. Customers using BrightCloud UrlThreatInsight/getUrlCrawlInfo may be impacted. We are investigating the issue and working on a speedy resolution. Thank you for your patience.

Updates:

  • Time: Sept. 7, 2023, 2:25 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 7, 2023, 1:38 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 7, 2023, 1:12 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 6, 2023, 11:45 p.m.
    Status: Investigating
    Update: BCTI API is currently experiencing a partial outage in ap-southeast-2 region. We are investigating the issue and working on a speedy resolution. Thank you for your patience.

Updates:

  • Time: Aug. 22, 2023, 4:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 18, 2023, 4:18 p.m.
    Status: Investigating
    Update: At the moment some customers may have difficulty using administration pages. Web pages may be intermittently slow or even time out. Also email delivery performance is unpredictable at the moment. Our team is actively investigating the incident and will update you with more details as we have them.

Updates:

  • Time: Aug. 15, 2023, 4:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 11, 2023, 5:52 p.m.
    Status: Investigating
    Update: Webroot Security Awareness Training is experiencing slow and delayed email delivery for the past 48 hours. We are working to resolve this ASAP.

Updates:

  • Time: Aug. 7, 2023, 9:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 7, 2023, 9:19 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Webroot

Is there a Webroot outage?
The current status of Webroot is: Systems Active
Where can I find the official status page of Webroot?
The official status page for Webroot is here
How can I get notified if Webroot is down or experiencing an outage?
To get notified of any status changes to Webroot, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Webroot every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Webroot do?
Webroot provides comprehensive protection for networks and endpoints, along with threat intelligence services, safeguarding individuals and businesses in a connected environment.