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Is there an When I Work outage?

When I Work status: Systems Active

Last checked: 18 seconds ago

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When I Work outages and incidents

Outage and incident data over the last 30 days for When I Work.

There have been 0 outages or incidents for When I Work in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for When I Work

Outlogger tracks the status of these components for Xero:

API Active
Login Active
Web App Active
Website Active
Workchat Active
Component Status
API Active
Login Active
Web App Active
Website Active
Workchat Active

Latest When I Work outages and incidents.

View the latest incidents for When I Work and check for official updates:

Updates:

  • Time: Oct. 15, 2024, 2:25 a.m.
    Status: Resolved
    Update: The issue impacting the performance with WorkChat has been resolved.
  • Time: Oct. 15, 2024, 1:44 a.m.
    Status: Monitoring
    Update: The issue impacting the performance with WorkChat has been resolved and we are monitoring.
  • Time: Oct. 15, 2024, 1:33 a.m.
    Status: Identified
    Update: Our upstream provider has identified the issue and we are working to resolve the continuous loading users are experiencing on WorkChat. We will provide another update as soon as possible.
  • Time: Oct. 14, 2024, 10:46 p.m.
    Status: Investigating
    Update: Our upstream provider is continuing to investigate an issue impacting WorkChat's performance on all platforms. We are monitoring the situation and will provide an update as soon as we can.
  • Time: Oct. 14, 2024, 7:41 p.m.
    Status: Investigating
    Update: We are aware of an issue with an upstream provider that is impacting performance with WorkChat on all platforms, including WorkChat being unavailable for some users. We are monitoring the situation and will update you as soon as possible. If you have any questions, please reach out to our Customer Care team at [email protected] for assistance.

Updates:

  • Time: Jan. 11, 2024, 9:28 p.m.
    Status: Resolved
    Update: We have confirmed that the issue with login has been resolved.
  • Time: Jan. 11, 2024, 8:43 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are now monitoring the results.
  • Time: Jan. 11, 2024, 8:20 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where users are seeing an error message when logging in. We will keep you apprised of updates. We apologize for the interruption and thank you for your patience.

Updates:

  • Time: June 22, 2023, 6:22 p.m.
    Status: Resolved
    Update: We appreciate your patience. This incident has been resolved.
  • Time: June 22, 2023, 5:17 p.m.
    Status: Monitoring
    Update: We have implemented a fix to resolve the login behavior on iOS and Android apps. We are now monitoring the results.
  • Time: June 22, 2023, 2:52 p.m.
    Status: Identified
    Update: We have identified the cause of the issue impacting logging in on iOS and Android apps and are working to resolve this. We apologize for the interruption and thank you for your patience.
  • Time: June 22, 2023, 2:52 p.m.
    Status: Identified
    Update: We have identified the cause of the issue impacting logging in on iOS and Android apps and are working to resolve this. We apologize for the interruption and thank you for your patience.
  • Time: June 22, 2023, 1:37 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where the iOS and Android apps are force closing after logging in.

Updates:

  • Time: June 14, 2023, 1:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2023, 10:01 p.m.
    Status: Monitoring
    Update: The upstream outage has been resolved and we are monitoring the Web API for errors.
  • Time: June 13, 2023, 7:54 p.m.
    Status: Investigating
    Update: We are experiencing intermittent issues with the Web API due to an outage with our upstream provider.

Updates:

  • Time: June 14, 2023, 1:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2023, 10:01 p.m.
    Status: Monitoring
    Update: The upstream outage has been resolved and we are monitoring the Web API for errors.
  • Time: June 13, 2023, 7:54 p.m.
    Status: Investigating
    Update: We are experiencing intermittent issues with the Web API due to an outage with our upstream provider.

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Frequently Asked Questions - When I Work

Is there a When I Work outage?
The current status of When I Work is: Systems Active
Where can I find the official status page of When I Work?
The official status page for When I Work is here
How can I get notified if When I Work is down or experiencing an outage?
To get notified of any status changes to When I Work, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of When I Work every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does When I Work do?
When I Work is a user-friendly software for employee scheduling and time tracking. Try it for free with a 14-day trial.

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