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Is there an Clari outage?

Clari status: Systems Active

Last checked: 9 minutes ago

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Clari outages and incidents

Outage and incident data over the last 30 days for Clari.

There have been 6 outages or incidents for Clari in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Clari

Outlogger tracks the status of these components for Xero:

Align Active
Clari Copilot Active
Analyze Active
Capture Active
Dashboards Active
Forecast Active
Inspect - Accounts Active
Inspect - Opportunities Active
Mobile Active
Platform (General) Active
Revenue Database (RevDB) Active
Studio Active
Groove Dialer Active
Groove Extension Active
Groove webapp Active
Outlook Add-in Active
Component Status
Align Active
Clari Copilot Active
Active
Analyze Active
Capture Active
Dashboards Active
Forecast Active
Inspect - Accounts Active
Inspect - Opportunities Active
Mobile Active
Platform (General) Active
Revenue Database (RevDB) Active
Studio Active
Active
Groove Dialer Active
Groove Extension Active
Groove webapp Active
Outlook Add-in Active

Latest Clari outages and incidents.

View the latest incidents for Clari and check for official updates:

Updates:

  • Time: Nov. 22, 2024, 4:26 p.m.
    Status: Resolved
    Update: We have confirmed that all delayed summaries have been processed. A summary of the incident will be posted within the next three US business days.
  • Time: Nov. 22, 2024, 1:58 p.m.
    Status: Monitoring
    Update: The engineering team has identified and fixed a bug in smart summaries generation pipeline. We are currently monitoring the queue of unprocessed summaries and will provide an update when the issue is fully resolved

Updates:

  • Time: Nov. 21, 2024, 3:52 p.m.
    Status: Resolved
    Update: We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
  • Time: Nov. 21, 2024, 3:41 p.m.
    Status: Investigating
    Update: We have noticed an increased latency and error rate for Clari Revenue Platform. Our engineering team is actively investigating.

Updates:

  • Time: Nov. 20, 2024, 4:53 p.m.
    Status: Resolved
    Update: We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
  • Time: Nov. 20, 2024, 4:04 p.m.
    Status: Investigating
    Update: Multiple organizations have reported errors when attempting to send email via Groove. Our engineering team is actively investigating.

Updates:

  • Time: Nov. 19, 2024, 2:28 a.m.
    Status: Postmortem
    Update: Starting on 2024-11-15 11:00 AM UTC, users relying on the "Send with Groove" feature in Outlook Add-in experienced delays in sending out emails. Our team monitored the situation and implemented measures to restore normal service by 2024-11-15 8:15 PM UTC. We understand the importance of timely email communication and apologize for any inconvenience this may have caused. No user data was at risk or damaged by this incident.
  • Time: Nov. 15, 2024, 9:17 p.m.
    Status: Resolved
    Update: The issue has been resolved.
  • Time: Nov. 15, 2024, 7:37 p.m.
    Status: Identified
    Update: New emails Send With Groove functionality in Outlook Add-in might take up to 20 minutes to be delivered.
  • Time: Nov. 15, 2024, 7:27 p.m.
    Status: Identified
    Update: We're currently experiencing a degradation of Send With Groove functionality in Outlook Add-in. Emails to be sent out are processing through our queues at a slower pace than normal.

Updates:

  • Time: Nov. 15, 2024, 5:02 p.m.
    Status: Resolved
    Update: Based on our data and Salesforce status updates (https://status.salesforce.com/incidents/13457) we believe that the incident is now resolved
  • Time: Nov. 15, 2024, 11:19 a.m.
    Status: Monitoring
    Update: Due to partial Service Disruptions at Salesforce (https://status.salesforce.com/incidents/13457) we are observing a higher error rate on a subset of functionalities. Our engineering team is monitoring the situation closely. We will publish an update once the incident is resolved and we confirm that functionalities depending on Salesforce are fully restored

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Frequently Asked Questions - Clari

Is there a Clari outage?
The current status of Clari is: Systems Active
Where can I find the official status page of Clari?
The official status page for Clari is here
How can I get notified if Clari is down or experiencing an outage?
To get notified of any status changes to Clari, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Clari every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Clari do?
Wingman provides actionable conversation intelligence to help businesses win revenue critical moments. It records, transcribes, and analyzes calls, scales coaching, and helps close more deals.

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