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Is there an Workato US outage?

Workato US status: Systems Active

Last checked: 5 minutes ago

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Workato US outages and incidents

Outage and incident data over the last 30 days for Workato US.

There have been 3 outages or incidents for Workato US in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Workato US

Outlogger tracks the status of these components for Xero:

Email notifications Active
Website Active
API gateway Active
On-premise connectivity Active
Recipe job execution Active
Webhook ingestion Active
Workbot for Slack Active
Workbot for Teams Active
Workbot for Workplace Active
Component Status
Email notifications Active
Website Active
Active
API gateway Active
On-premise connectivity Active
Recipe job execution Active
Webhook ingestion Active
Active
Workbot for Slack Active
Workbot for Teams Active
Workbot for Workplace Active

Latest Workato US outages and incidents.

View the latest incidents for Workato US and check for official updates:

Updates:

  • Time: Nov. 15, 2024, 5:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 15, 2024, 1:01 p.m.
    Status: Monitoring
    Update: We are seeing improvements and will continue to monitor the issue.
  • Time: Nov. 15, 2024, 9:24 a.m.
    Status: Monitoring
    Update: We are currently monitoring an incident with the Salesforce API (https://status.salesforce.com/generalmessages/1476) that is causing failures in job creation from Salesforce platform events. We will provide additional information as soon as it becomes available.

Updates:

  • Time: Nov. 5, 2024, 6:43 a.m.
    Status: Resolved
    Update: Our service provider has notified us that their service has been restored. Customers should now be able to open chats with Workato Support. Please submit a ticket if you continue to experience issues at https://support.workato.com.
  • Time: Nov. 5, 2024, 5:05 a.m.
    Status: Identified
    Update: Workato customers may experience issues when interacting with Workato Chat Support. We are currently awaiting updates from our service provider. For urgent issues, please submit a ticket to Workato Support at https://support.workato.com.

Updates:

  • Time: Oct. 29, 2024, 5:04 p.m.
    Status: Resolved
    Update: On October 29th, 2024, between approximately 06:49 AM and 07:57 AM PDT, the Workato platform experienced a degradation in its job processing service. Customers may have observed database connector actions failing with an error message of "Internal Error," leading to job failures. The issue has been resolved and customers may repeat failed jobs as required. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this incident.

Updates:

  • Time: Oct. 25, 2024, 4:58 p.m.
    Status: Resolved
    Update: After further monitoring, this incident is now considered resolved. Webhook processing latency has returned to normal, and customers should no longer experience any delays in processing webhook events. If you continue to experience any issues, please contact Workato Support at support.workato.com.
  • Time: Oct. 25, 2024, 4:28 p.m.
    Status: Monitoring
    Update: Our team has taken steps to remediate the incident and is seeing improvement. We are continuing to monitor for any additional impact.
  • Time: Oct. 25, 2024, 4:16 p.m.
    Status: Investigating
    Update: We are currently investigating an incident affecting our platform. We will provide additional information on all affected components as soon as it becomes available.

Updates:

  • Time: Oct. 21, 2024, 10:53 a.m.
    Status: Resolved
    Update: After further monitoring, this incident is now considered resolved. Workato platform has been restored to full functionality. If you continue to experience any issues, please contact Workato Support at support.workato.com
  • Time: Oct. 21, 2024, 10:31 a.m.
    Status: Investigating
    Update: Workato customers may experience issues when sending messages through our external chat service. We are currently investigating the cause.

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Frequently Asked Questions - Workato US

Is there a Workato US outage?
The current status of Workato US is: Systems Active
Where can I find the official status page of Workato US?
The official status page for Workato US is here
How can I get notified if Workato US is down or experiencing an outage?
To get notified of any status changes to Workato US, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Workato US every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Workato US do?
Workato is an Intelligent Automation platform that supports both Business and IT, with thousands of capabilities beyond iPaaS.

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