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Is there an Xero outage?

Xero status: Minor Outage

Last checked: 9 minutes ago

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Xero outages and incidents

Outage and incident data over the last 30 days for Xero.

There have been 11 outages or incidents for Xero in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Xero

Outlogger tracks the status of these components for Xero:

Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Tax Reporting - Singapore GST Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Tax Reporting - Canadian GST & HST Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
NZ Payroll Active
Tax Reporting - NZ GST Active
Tax Reporting - SA VAT Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Active
Xero Tax (UK) Performance Issues
Component Status
Hubdoc Active
Xero Central Active
Xero Go Active
Xero Platform and Settings Active
Active
Inventory Plus Active
Tax Reporting - Sales Tax & 1099 Active
Active
Tax Reporting - Singapore GST Active
Active
AU Payroll Active
Tax Reporting - BAS, TPAR Active
Active
Tax Reporting - Canadian GST & HST Active
Active
Bank Reconciliation Active
Contacts Active
Expenses Active
Files Active
Fixed Assets Active
Invoicing, Bills & Quotes Active
Products and services Active
Projects Active
Reporting Active
Active
NZ Payroll Active
Tax Reporting - NZ GST Active
Active
Tax Reporting - SA VAT Active
Active
Tax Reporting - UK VAT & MTD Active
UK Payroll Active
Active
Xero Accounting Mobile App Active
Xero Me Active
Xero Projects App Active
Xero Verify Active
Performance Issues
Workpapers Active
Xero HQ Active
Xero Practice Manager (XPM) Active
Xero Tax (AU) Active
Xero Tax (NZ) Active
Xero Tax (UK) Performance Issues

Latest Xero outages and incidents.

View the latest incidents for Xero and check for official updates:

Updates:

  • Time: May 8, 2024, 8:04 a.m.
    Status: Resolved
    Update: We are aware that customers attempted to send emails from Xero via Xero Mail were failing to send to customers with Xtra email addresses. This issue impacted customers intermittently between 12pm, 5 May - 2.30pm, 9 May NZT. This issue is now resolved however we recommend that any emails sent during this time that failed to be sent to the recipient are resent by Xero. We apologise for the inconvenience that this issue caused.
  • Time: May 8, 2024, 8:01 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 8, 2024, 7:46 a.m.
    Status: Identified
    Update: We have identified what is impacting some customers from receiving emails from Xero. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 7:46am UTC.
  • Time: May 8, 2024, 5:08 a.m.
    Status: Investigating
    Update: We are aware some Xtra Mail customers may be experiencing an issue receiving emails. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 7:42am UTC

Updates:

  • Time: May 3, 2024, 4:30 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting preventing some customers trying to create expense claims in Xero Me. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
  • Time: May 3, 2024, 4:20 a.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 4:19pm UTC
  • Time: May 3, 2024, 4:08 a.m.
    Status: Identified
    Update: We have identified what is preventing some customers trying to create expense claims in Xero Me. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 4.07am UTC
  • Time: May 3, 2024, 3:53 a.m.
    Status: Investigating
    Update: We are aware some customers trying to add expense claims in the Xero Me app are experiencing an error. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 3:52am UTC

Updates:

  • Time: May 2, 2024, 12:29 a.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting some customers trying to collect invoice payments via Stripe in Xero. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
  • Time: May 1, 2024, 11:42 p.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> 11:42pm UTC
  • Time: May 1, 2024, 11:17 p.m.
    Status: Identified
    Update: We have identified what is impacting some customers trying to collect invoice payments via Stripe in Xero. This is our top priority and we will update you as soon as we can. <b>Status Last Reviewed:</b> 11:16pm UTC
  • Time: May 1, 2024, 10:59 p.m.
    Status: Investigating
    Update: We are aware that some customers trying to collect invoice payments via Stripe in Xero are experiencing an error. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 11pm UTC

Updates:

  • Time: April 22, 2024, 10:19 p.m.
    Status: Resolved
    Update: Our team has resolved the issue impacting global customers trying to run reports in Xero. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
  • Time: April 22, 2024, 10:13 p.m.
    Status: Monitoring
    Update: Our team has implemented a fix and we are currently monitoring the results. <b>Status Last Reviewed:</b> <UTC Time stamp>
  • Time: April 22, 2024, 10:09 p.m.
    Status: Investigating
    Update: We are aware of customers trying to run reports in Xero are experiencing the wrong date. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> <UTC Time stamp>

Updates:

  • Time: April 22, 2024, 5:24 a.m.
    Status: Resolved
    Update: Our team is still working through this issue impacting some customers who are using the recent update to Chrome to access some parts of Xero. We apologise for any inconvenience this has caused. In the meantime please use another browser to access Xero while we work to address this issue.
  • Time: April 22, 2024, 3:40 a.m.
    Status: Investigating
    Update: We are aware some customers trying to access various products in Xero using Chrome on a MacBook are experiencing issues. Our team is investigating this with urgency. <b>Status Last Reviewed:</b> 3:41am UTC

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Frequently Asked Questions - Xero

Is there a Xero outage?
The current status of Xero is: Minor Outage
Where can I find the official status page of Xero?
The official status page for Xero is here
How can I get notified if Xero is down or experiencing an outage?
To get notified of any status changes to Xero, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Xero every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Xero do?
Xero is an online accounting software that links your business to your bank, accountant, bookkeeper, and other business apps. Try it for free.

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