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Is there an YCharts outage?

YCharts status: Systems Active

Last checked: 4 minutes ago

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YCharts outages and incidents

Outage and incident data over the last 30 days for YCharts.

There have been 0 outages or incidents for YCharts in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for YCharts

Outlogger tracks the status of these components for Xero:

YCharts Application Active
Component Status
YCharts Application Active

Latest YCharts outages and incidents.

View the latest incidents for YCharts and check for official updates:

Updates:

  • Time: Oct. 3, 2024, 2:33 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 2, 2024, 10:41 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 2, 2024, 9:37 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 2, 2024, 9:11 p.m.
    Status: Investigating
    Update: We are experiencing an issue that is preventing our Excel Add-in from retrieving data from our website. Our team is working to identify the cause of the issue. We apologize for any inconvenience and appreciate your patience. Please check back on this page for further updates as we will continue to provide the latest status information.

Updates:

  • Time: Sept. 4, 2024, 7:51 p.m.
    Status: Resolved
    Update: Portfolio calculations for 9/3 have been completed.
  • Time: Sept. 4, 2024, 4:18 p.m.
    Status: Monitoring
    Update: The vast majority of portfolios have been calculated as of this update. Only a small number remain in our calculation queue, mostly consisting of portfolios that hold other portfolios as holdings. We expect these nested models to be completed within the next hour.
  • Time: Sept. 4, 2024, 1:51 p.m.
    Status: Identified
    Update: Our calculation pipeline for Model Portfolios is currently delayed, causing performance data for many portfolios to be updated only through 9/2. We expect the data for 9/3 to be fully updated and resolved by 10:30 a.m. CT. We apologize for any inconvenience and appreciate your patience. Please check back on this page for further updates as we will continue to provide the latest status information.

Updates:

  • Time: Aug. 27, 2024, 3:57 p.m.
    Status: Resolved
    Update: The issue affecting our third-party chat software has been resolved and is fully functional. We apologize for the inconvenience this may have caused you.
  • Time: Aug. 27, 2024, 2:50 p.m.
    Status: Identified
    Update: We are experiencing an outage with our chat software. We are in touch with the provider and will provide periodic updates as soon as we receive them. Please email us at [email protected] or ring us at (866) 965-7552. We apologize for the inconvenience this causes you.

Updates:

  • Time: March 12, 2024, 5:25 p.m.
    Status: Resolved
    Update: The issue affecting our chat software has been resolved and is fully functional. We apologize for the inconvenience this may have caused you.
  • Time: March 12, 2024, 4:35 p.m.
    Status: Monitoring
    Update: The outage affecting our third-party chat software should be over and chat should be fully functional. We are actively monitoring its performance and will provide a final update when the issue is fully resolved.
  • Time: March 12, 2024, 3:54 p.m.
    Status: Identified
    Update: We are experiencing an outage with our chat software. We are in touch with the provider and will provide periodic updates as soon as we receive them. Please email us at [email protected] or ring us at (866) 965-7552. We apologize for the inconvenience this causes you.

Updates:

  • Time: March 12, 2024, 5:25 p.m.
    Status: Resolved
    Update: The issue affecting our chat software has been resolved and is fully functional. We apologize for the inconvenience this may have caused you.
  • Time: March 12, 2024, 4:35 p.m.
    Status: Monitoring
    Update: The outage affecting our third-party chat software should be over and chat should be fully functional. We are actively monitoring its performance and will provide a final update when the issue is fully resolved.
  • Time: March 12, 2024, 3:54 p.m.
    Status: Identified
    Update: We are experiencing an outage with our chat software. We are in touch with the provider and will provide periodic updates as soon as we receive them. Please email us at [email protected] or ring us at (866) 965-7552. We apologize for the inconvenience this causes you.

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Frequently Asked Questions - YCharts

Is there a YCharts outage?
The current status of YCharts is: Systems Active
Where can I find the official status page of YCharts?
The official status page for YCharts is here
How can I get notified if YCharts is down or experiencing an outage?
To get notified of any status changes to YCharts, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of YCharts every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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