Yodel outages and incidents
Outage and incident data over the last 30 days for Yodel.
There have been 0 outages or incidents for Yodel in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for Yodel
Outlogger tracks the status of these components for Xero:
Carrier
| Component | Status |
|---|---|
| Call Interface | Active |
| Management Interface | Active |
| Platform | Active |
| Carrier | Active |
| Conference | Active |
| REST API | Active |
| Router | Active |
| SMS | Active |
| Transcriptions | Active |
| Voice (Mobile) | Active |
| Voice (PSTN) | Active |
| Voice (Web) | Active |
Latest Yodel outages and incidents.
View the latest incidents for Yodel and check for official updates:
Outage: Calls and text messages failing
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: Dec. 20, 2023, 9:55 p.m.
Updates:
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Time: Dec. 20, 2023, 10:37 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Dec. 20, 2023, 9:55 p.m.Status: InvestigatingUpdate: Yodel is experiencing issues with making and receiving calls as well as sending and receiving text messages. The team is working together with our partners to resolve the problem as quickly as possible. It is not possible to give an estimated time of resolution at this stage.
SMS Delivery Delays to Poste Mobile in Italy
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: Sept. 28, 2020, 1:21 p.m.
Updates:
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Time: Sept. 29, 2020, 6:50 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Sept. 28, 2020, 1:21 p.m.Status: InvestigatingUpdate: We are currently investigating this issue.
Yodel experienced server issues for customers located in the Oceania area
Description: Customers have reported accessibility issues with the Yodel platform. We have identified that our server partner (AWS) has routing issues for the Oceania area. We have implemented a workaround for the time being until our server partner has resolved the issue on their side.
Status: Resolved
Impact: Minor | Started At: Sept. 3, 2020, 3:46 p.m.
Updates:
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Time: Sept. 3, 2020, 3:46 p.m.Status: ResolvedUpdate: Customers have reported accessibility issues with the Yodel platform. We have identified that our server partner (AWS) has routing issues for the Oceania area. We have implemented a workaround for the time being until our server partner has resolved the issue on their side.
Latency and Timeout Errors with Rest API
Description: We experienced elevated timeout errors with our partner's REST API, with 20% of all REST API traffic.
Status: Resolved
Impact: None | Started At: Aug. 31, 2020, 9 a.m.
Updates:
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Time: Sept. 3, 2020, 9:34 a.m.Status: ResolvedUpdate: We experienced elevated timeout errors with our partner's REST API, with 20% of all REST API traffic.
Elevated API Errors
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: March 25, 2020, 5:10 p.m.
Updates:
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Time: March 25, 2020, 7:47 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: March 25, 2020, 5:14 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: March 25, 2020, 5:10 p.m.Status: InvestigatingUpdate: We're experiencing an elevated level of API errors and are currently looking into the issue.
