Is there an Yotpo outage?

Yotpo status: Systems Active

Last checked: 6 minutes ago

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Yotpo outages and incidents

Outage and incident data over the last 30 days for Yotpo.

There have been 2 outages or incidents for Yotpo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Yotpo

Outlogger tracks the status of these components for Xero:

Admin Active
API Active
Database Active
Data Center Active
Widgets (Pop-up, Rewards Page) Active
API integration with Yotpo Active
Yotpo Admin Active
Admin Active
API Active
Database Active
Data Center Active
Widgets, Batch requests, JS & CSS Active
Admin Active
API Active
Automated Messaging Active
Campaign Messaging Active
Email Delivery Active
Integrations Active
MMS Delivery Active
SMS Delivery Active
Admin Active
API Active
Email Notifications Active
Widgets (Product Page Widget, Customer Portal) Active
Component Status
Active
Admin Active
API Active
Database Active
Data Center Active
Widgets (Pop-up, Rewards Page) Active
Active
API integration with Yotpo Active
Yotpo Admin Active
Active
Admin Active
API Active
Database Active
Data Center Active
Widgets, Batch requests, JS & CSS Active
Active
Admin Active
API Active
Automated Messaging Active
Campaign Messaging Active
Email Delivery Active
Integrations Active
MMS Delivery Active
SMS Delivery Active
Active
Admin Active
API Active
Email Notifications Active
Widgets (Product Page Widget, Customer Portal) Active

Latest Yotpo outages and incidents.

View the latest incidents for Yotpo and check for official updates:

Updates:

  • Time: June 7, 2024, 5:33 p.m.
    Status: Resolved
    Update: Overall Description of the issue and Affected Services: All endpoints received a 403 response, in the time added below. Start Time: 2:17 PM UTC End Time: 2:39 PM UTC Business Impact: - Returns 403 for all endpoints We apologize for the inconvenience Our Research and Development (R&D) team has promptly identified the cause of the problem and has implemented a fix to address it. To ensure that everything continues to function smoothly, our team is now continuously and closely monitoring the situation. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team

Updates:

  • Time: May 31, 2024, 8:17 a.m.
    Status: Resolved
    Update: During the period of 28-30th May, The Yotpo Team identified an issue which impacted merchants receiving custom data properties from partners and 3rd parties. This issue would mean that Yotpo SMS & Flows flows configured to send on such custom events would not have been triggered during the period of the incident. The team have confirmed that the issue is resolved as of the 30th May and no further impact is expected. We apologize for the inconvenience. The Yotpo Support Team

Updates:

  • Time: May 1, 2024, 10:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 1, 2024, 7:43 p.m.
    Status: Monitoring
    Update: At this moment, the issue has been resolved and Yotpo Loyalty should be functional. However, there is a large amount of data being processed from the time that the issue was active so there will be delays in our system with API calls and other functions until the backlog has been cleared.
  • Time: May 1, 2024, 7:42 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 1, 2024, 6:23 p.m.
    Status: Identified
    Update: Overall Description of the issue and Affected Services: There is currently an issue with Loyalty-relayed API calls. At the moment the Loyalty Admin cannot be accessed and Loyalty API calls may respond with an error. Start Time: May 1, 2024 5:02 PM (UTC) Business Impact: - Would not be able to access the Loyalty Admin. - Loyalty-relayed API calls are affected and may respond with an error. We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team

Updates:

  • Time: April 21, 2024, 7:41 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 20, 2024, 6:31 a.m.
    Status: Identified
    Update: Users may see a discrepancy in Yotpo SMS & Email subscriber analytics from the 16th April to date. Our teams have identified the root cause of the issue and are currently running a fix to backfill the data to ensure this is presented correctly in the product. We apologise for the inconvenience and appreciate your patience while we work to resolve this issue. Further updates will be sent as the investigation and resolution efforts continue. The Yotpo Team

Updates:

  • Time: April 16, 2024, 9:03 a.m.
    Status: Resolved
    Update: The issue has been resolved and the analytics functionality is back to normal. We thank you for your patience on this matter.
  • Time: April 16, 2024, 9:01 a.m.
    Status: Monitoring
    Update: A fix is implemented and we're currently monitoring the behaviour.
  • Time: April 16, 2024, 8:59 a.m.
    Status: Identified
    Update: Our engineering team have identified the underlying issue and are currently working on a fix.
  • Time: April 16, 2024, 8:49 a.m.
    Status: Investigating
    Update: Using the Yotpo SMS & Email Analytics to view your Analytics Overview, flows or subscriber analytics might currently not be available. This could also be noticed on pages where analytics data is pulled such as Flows listings. Start time: 16 Apr, 2024 - 08:15 [UTC]. We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter. The Yotpo Support Team.

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Frequently Asked Questions - Yotpo

Is there a Yotpo outage?
The current status of Yotpo is: Systems Active
Where can I find the official status page of Yotpo?
The official status page for Yotpo is here
How can I get notified if Yotpo is down or experiencing an outage?
To get notified of any status changes to Yotpo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Yotpo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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