Is there an Yotpo outage?

Yotpo status: Systems Active

Last checked: 5 minutes ago

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Yotpo outages and incidents

Outage and incident data over the last 30 days for Yotpo.

There have been 2 outages or incidents for Yotpo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Yotpo

Outlogger tracks the status of these components for Xero:

Admin Active
API Active
Database Active
Data Center Active
Widgets (Pop-up, Rewards Page) Active
API integration with Yotpo Active
Yotpo Admin Active
Admin Active
API Active
Database Active
Data Center Active
Widgets, Batch requests, JS & CSS Active
Admin Active
API Active
Automated Messaging Active
Campaign Messaging Active
Email Delivery Active
Integrations Active
MMS Delivery Active
SMS Delivery Active
Admin Active
API Active
Email Notifications Active
Widgets (Product Page Widget, Customer Portal) Active
Component Status
Active
Admin Active
API Active
Database Active
Data Center Active
Widgets (Pop-up, Rewards Page) Active
Active
API integration with Yotpo Active
Yotpo Admin Active
Active
Admin Active
API Active
Database Active
Data Center Active
Widgets, Batch requests, JS & CSS Active
Active
Admin Active
API Active
Automated Messaging Active
Campaign Messaging Active
Email Delivery Active
Integrations Active
MMS Delivery Active
SMS Delivery Active
Active
Admin Active
API Active
Email Notifications Active
Widgets (Product Page Widget, Customer Portal) Active

Latest Yotpo outages and incidents.

View the latest incidents for Yotpo and check for official updates:

Updates:

  • Time: Dec. 27, 2023, 3:42 p.m.
    Status: Resolved
    Update: Overall Description of the issue and Affected Services: Yotpo Widgets might have experienced performance issues. Start Time: December 27, 2023 - 12:08PM (UTC). End Time: December 27, 2023 - 03:35PM (UTC). Business Impact: The Yotpo Widgets might have had high response time and load with a delay. We apologize for the inconvenience and appreciate your patience. If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case. The Yotpo Support Team.
  • Time: Dec. 27, 2023, 3:09 p.m.
    Status: Identified
    Update: Overall Description of the issue and Affected Services: Yotpo Widgets might experience performance issues. Start Time: December 27, 2023 - 12:08PM (UTC). Business Impact: The Yotpo Widgets might have a high response time and load with a delay. We apologize for the inconvenience and appreciate your patience while our engineering teams worked to resolve the matter. If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case. The Yotpo Support Team.

Updates:

  • Time: Dec. 18, 2023, 7:56 a.m.
    Status: Resolved
    Update: The incident has been resolved. The referred customers should now be able to receive the reward after clicking the referral link. As for the referred customers who experienced the issue, they can click the referral link again to receive the reward. Start Time: 1:45am UTC End Time: 7:34am UTC We apologize for the inconvenience caused. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case . The Yotpo Support Team
  • Time: Dec. 18, 2023, 7:44 a.m.
    Status: Investigating
    Update: We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team

Updates:

  • Time: Dec. 4, 2023, 7:38 a.m.
    Status: Resolved
    Update: The incident has been resolved. Non-Shopify merchants should now be able to see navigational items in the loyalty admin. Start Time: 02:30am UTC End Time: 07:15am UTC We apologize for the inconvenience caused. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case . The Yotpo Support Team
  • Time: Dec. 4, 2023, 4:49 a.m.
    Status: Investigating
    Update: We are investigating why the navigational items in the L&R admin are not showing (non-Shopify merchants only) At the moment we recommend accessing these links manually or you could reach out to support for assistance. https://loyalty-app.yotpo.com/customers https://loyalty-app.yotpo.com/campaigns https://loyalty-app.yotpo.com/coupons https://loyalty-app.yotpo.com/integrations https://loyalty-app.yotpo.com/vip-tiers https://loyalty-app.yotpo.com/rewards-page-builder-widget https://loyalty-app.yotpo.com/referral-widget https://loyalty-app.yotpo.com/communication-settings https://loyalty-app.yotpo.com/loyalty-emails https://loyalty-app.yotpo.com/referral-emails https://loyalty-app.yotpo.com/general-settings We apologize for the temporary inconvenience. More details to follow in the next status update The Yotpo Support Team

Updates:

  • Time: Nov. 13, 2023, 2:50 p.m.
    Status: Resolved
    Update: After close monitoring we confirm that the issue has been resolved.
  • Time: Nov. 13, 2023, 12:41 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 13, 2023, 9:11 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 13, 2023, 8:30 a.m.
    Status: Investigating
    Update: We are currently experiencing issues with uploading images in SMSBump. This is affecting in flows, campaigns, popups. We are working on resolving this issue as soon as possible.

Updates:

  • Time: Oct. 23, 2023, 5:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 23, 2023, 4:26 p.m.
    Status: Investigating
    Update: The issue has been identified to be with a third party provider, our teams are working on contacting the provider for a solution. If you have any questions, please feel free to contact support.
  • Time: Oct. 23, 2023, 4:18 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue where customers are unable to upload images for their email campaigns and flows. We are working on this issue with high priority and investigating the root cause.

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Frequently Asked Questions - Yotpo

Is there a Yotpo outage?
The current status of Yotpo is: Systems Active
Where can I find the official status page of Yotpo?
The official status page for Yotpo is here
How can I get notified if Yotpo is down or experiencing an outage?
To get notified of any status changes to Yotpo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Yotpo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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