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Outage and incident data over the last 30 days for Zonos.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Classify | Active |
Dashboard | Active |
International Checkout | Active |
Quoter | Active |
Landed Cost | Active |
Landed Cost API | Active |
Landed Cost API (GraphQL) | Active |
Landed Cost API (Legacy) | Active |
Plugins | Active |
BigCommerce Duty Tax | Active |
Magento Duty Tax | Active |
Salesforce Duty Tax | Active |
Shopify Checkout | Active |
Shopify Duty Tax | Active |
View the latest incidents for Zonos and check for official updates:
Description: Engineers were notified at 12:08 AM MST for failed request on Shopify app. Responded to alarms. Identified the issue noted previously. Engineers reset the failed cache connections and monitored the resolution of the issue. Engineers analyzed the root cause of the issue and implemented a plan to accommodate fallback from cache failure in the future.
Status: Postmortem
Impact: Critical | Started At: Dec. 2, 2021, 7 a.m.
Description: Engineers were notified at 12:08 AM MST for failed request on Shopify app. Responded to alarms. Identified the issue noted previously. Engineers reset the failed cache connections and monitored the resolution of the issue. Engineers analyzed the root cause of the issue and implemented a plan to accommodate fallback from cache failure in the future.
Status: Postmortem
Impact: Critical | Started At: Dec. 2, 2021, 7 a.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: July 21, 2021, 6:37 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: July 21, 2021, 6:37 p.m.
Description: There was a typo in a field that was causing the countries to not be recognized by our tax calculation service. This affected multiple systems: Zonos Checkout Zonos Legacy Landed Cost API Shopify Duty Tax Shopify Checkout Big Commerce Duty Tax Big Commerce Checkout Sales Force Checkout Sales Force Duty Tax The bad data in the db was found and resolved.
Status: Postmortem
Impact: Major | Started At: Dec. 22, 2020, 1:30 a.m.
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