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Is there an ZoomInfo outage?

ZoomInfo status: Systems Active

Last checked: 5 minutes ago

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ZoomInfo outages and incidents

Outage and incident data over the last 30 days for ZoomInfo.

There have been 1 outages or incidents for ZoomInfo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ZoomInfo

Outlogger tracks the status of these components for Xero:

Chorus Active
Comparably Active
Engage Active
Marketing Active
NeverBounce Active
Sales Active
Talent Active
ZoomInfo Chat Active
Enrich Active
Ringlead Active
ZoomInfo Enterprise API Active
Component Status
Chorus Active
Comparably Active
Engage Active
Marketing Active
NeverBounce Active
Sales Active
Talent Active
ZoomInfo Chat Active
Active
Enrich Active
Ringlead Active
ZoomInfo Enterprise API Active

Latest ZoomInfo outages and incidents.

View the latest incidents for ZoomInfo and check for official updates:

Updates:

  • Time: Nov. 6, 2024, 8:31 p.m.
    Status: Resolved
    Update: The issues affecting the zoominfo.com website have been resolved.
  • Time: Nov. 6, 2024, 7:51 p.m.
    Status: Investigating
    Update: Our Engineering team is investigating an issue with the zoominfo.com website. Users may experience an error when trying to access this URL. The ZoomInfo platforms (Sales, Marketing, Talent) are functioning without issue and can be accessed via login.zoominfo.com.

Updates:

  • Time: Oct. 22, 2024, 10:04 p.m.
    Status: Resolved
    Update: The issues affecting the zoominfo.com website have been resolved.
  • Time: Oct. 22, 2024, 8:14 p.m.
    Status: Investigating
    Update: We are aware of and investigating an issue with the zoominfo.com website. Users may experience an error when trying to access this URL. The ZoomInfo platforms (SalesOS, MarketingOS, TalentOS) are currently functioning without issue and can be accessed via login.zoominfo.com. Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

Updates:

  • Time: Oct. 10, 2024, 12:49 a.m.
    Status: Resolved
    Update: The issue impacting some users ability to login to ZoomInfo Platforms has now been resolved.
  • Time: Oct. 9, 2024, 11:37 p.m.
    Status: Investigating
    Update: We are aware of an intermittent issue that is impacting some users ability to login to ZoomInfo platforms. Our Engineering team has identified that this issue is related to a third party vendor service; we are working on a resolution to this issue actively and will provide updates as we have them.

Updates:

  • Time: Oct. 2, 2024, 3:17 p.m.
    Status: Resolved
    Update: We have identified an issue causing users using an O365 connection with Engage to receive an error when sending emails and using Salesflows. The error that users may experience states that the API version 'V2' has been deprecated. To resolve this issue, each user receiving this error should disconnect and reconnect their O365 connection. To disconnect/reconnect Engage to your Email Provider: 1. Select your initials > then click My Account 2. Navigate to the Settings tab 3. Scroll down to the Email Provider section 4. If you are connected to O365, please Disconnect, then Connect. Once this connection is refreshed, users should be able to use Engage as expected and the issue will be resolved.
  • Time: Oct. 1, 2024, 4:52 p.m.
    Status: Identified
    Update: We have identified an issue causing users using an O365 connection with Engage to receive an error when sending emails and using Salesflows. The error that users may seee states that the API version 'V2' has been deprecated. To resolve this issue, each user receiving this error should disconnect and reconnect their O365 connection. To reconnect Engage to your Email Provider: 1. Select your initials > then click My Account 2. Navigate to the Settings tab 3. Scroll down to the Email Provider section 4. Click Connect on the appropriate email provider to establish the connection. If it is already connected and you’re noticing email connection issues, please Disconnect, then Connect. Once this connection is refreshed, users should be able to use Engage as expected.

Updates:

  • Time: Sept. 30, 2024, 2:45 p.m.
    Status: Resolved
    Update: Our Engineering team has released a fix, and users can now sign up for new ZoomInfo Lite Accounts.
  • Time: Sept. 29, 2024, 4:58 p.m.
    Status: Investigating
    Update: Our Engineering team is aware of and investigating an issue when attempting to sign up for a ZoomInfo Lite account. We will continue to share updates as we have them.

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Frequently Asked Questions - ZoomInfo

Is there a ZoomInfo outage?
The current status of ZoomInfo is: Systems Active
Where can I find the official status page of ZoomInfo?
The official status page for ZoomInfo is here
How can I get notified if ZoomInfo is down or experiencing an outage?
To get notified of any status changes to ZoomInfo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ZoomInfo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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