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Is there an ZoomInfo outage?

ZoomInfo status: Systems Active

Last checked: 8 minutes ago

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ZoomInfo outages and incidents

Outage and incident data over the last 30 days for ZoomInfo.

There have been 2 outages or incidents for ZoomInfo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ZoomInfo

Outlogger tracks the status of these components for Xero:

Chorus Active
Comparably Active
Engage Active
Marketing Active
NeverBounce Active
Sales Active
Talent Active
ZoomInfo Chat Active
Enrich Active
Ringlead Active
ZoomInfo Enterprise API Active
Component Status
Chorus Active
Comparably Active
Engage Active
Marketing Active
NeverBounce Active
Sales Active
Talent Active
ZoomInfo Chat Active
Active
Enrich Active
Ringlead Active
ZoomInfo Enterprise API Active

Latest ZoomInfo outages and incidents.

View the latest incidents for ZoomInfo and check for official updates:

Updates:

  • Time: Sept. 17, 2024, 4:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 17, 2024, 3:51 p.m.
    Status: Monitoring
    Update: We have implemented a fix to resolve the errors that users were seeing with third party integrations within ZoomInfo. Users should now be able to export and enrich records to third party systems without issue. We are monitoring the results closely.
  • Time: Sept. 17, 2024, 3:36 p.m.
    Status: Investigating
    Update: Our Engineering team is currently aware of and investigating an issue causing some users to receive errors when attempting to export a third party system or CRM from ZoomInfo. Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

Updates:

  • Time: Sept. 16, 2024, 9:02 p.m.
    Status: Resolved
    Update: Engineering has released a resolution to this issue and customers should now be able to export to CRMs and third party systems as expected. Thank you for your patience while we worked to resolve this issue.
  • Time: Sept. 16, 2024, 8:09 p.m.
    Status: Investigating
    Update: Our Engineering team is currently aware of and investigating an issue causing users to receive errors when attempting to export a third party system or CRM. Additionally, users may experience issues when using AI Emailer with a non-service account. We will continue to share updates as we have them.

Updates:

  • Time: Sept. 13, 2024, 5:11 p.m.
    Status: Resolved
    Update: Our Engineering team has resolved the issue causing errors when sending emails using Gmail with Engage. Users should now be able to send emails as expected. Thank you for your patience as we worked to resolve this issue.
  • Time: Sept. 13, 2024, 4:43 p.m.
    Status: Identified
    Update: Our Engineering Team is aware of an issue that is preventing users from being able to email successfully when sending through GMail using Engage. Users may see errors when sending emails through Engage during this time. Our Engineering team is actively working on a resolution for this issue. We will provide updates as we have them around the status of this issue.
  • Time: Sept. 13, 2024, 4:43 p.m.
    Status: Identified
    Update: Our Engineering Team is aware of an issue that prevented users from being able to email successfully when sending through GMail using Engage. Our Engineering team has released a fix for this issue and will be monitoring the behavior post-release. We will provide updates as we have them around the status of this issue.

Updates:

  • Time: Sept. 12, 2024, 10:55 p.m.
    Status: Resolved
    Update: This issue has been resolved. The ability to Export to CRM and third-party systems has been restored.
  • Time: Sept. 12, 2024, 10:28 p.m.
    Status: Monitoring
    Update: A fix has been implemented, and users should now be able to export to a CRM or third-party systems. We will continue to monitor the results closely.
  • Time: Sept. 12, 2024, 6:56 p.m.
    Status: Investigating
    Update: Our Engineering team is continuing to investigate this issue. During this time, users may continue to experience errors when attempting to export to a CRM or third party system. Additionally, the Admin Portal may not load as expected during this time. Users may also continue to experience issues when utilizing AI Emailer. Our team is continuing to investigate this with urgency. Thank you again for your continued patience.
  • Time: Sept. 12, 2024, 3:59 p.m.
    Status: Investigating
    Update: Our Engineering team is continuing to investigate this issue. During this time, users will continue to experience errors when attempting to export to a CRM or third party system. Additionally, users may experience failures when using AI Emailer with a non-service account. Thank you for your patience as we work to resolve this issue. Our teams are working on this issue urgently.
  • Time: Sept. 12, 2024, 2:42 p.m.
    Status: Investigating
    Update: Our Engineering teams are continuing to investigate an issue that is preventing customers from successfully exporting within the platform. Users may receive an error when exporting to CRM or a third party system. Additionally, users using a non-service account connection in AI Emailer may not be able to send successfully. Our Engineering team is investigating this issue urgently and is working on releasing a resolution as soon as possible.
  • Time: Sept. 12, 2024, 1:58 p.m.
    Status: Investigating
    Update: Our Engineering team is currently aware of and investigating an issue that is impacting users' ability to export successfully. This issue may be impacting exports in multiple platforms and features. Users will receive an error message upon exporting. Our team is actively investigating.

Updates:

  • Time: Sept. 10, 2024, 7:38 p.m.
    Status: Resolved
    Update: We have identified the root cause of the call processing delays and have released a fix to address. All previously recorded calls that were impacted are currently being processed and should reflect in the Chorus platform shortly.
  • Time: Sept. 10, 2024, 7:09 p.m.
    Status: Investigating
    Update: We are currently investigating an issue impacting call processing within the Chorus application. Currently, some customers may see some calls take an extended period of time to show as recorded and processed in the Chorus application. All calls are being recorded as expected at this time and our investigation is specifically into the call processing post recording. Thank you for your patience as we work to resolve this issue. Our Engineering team is investigating these issues urgently and we will provide updates as soon as we have them.

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Frequently Asked Questions - ZoomInfo

Is there a ZoomInfo outage?
The current status of ZoomInfo is: Systems Active
Where can I find the official status page of ZoomInfo?
The official status page for ZoomInfo is here
How can I get notified if ZoomInfo is down or experiencing an outage?
To get notified of any status changes to ZoomInfo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ZoomInfo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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