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Is there an ZoomInfo outage?

ZoomInfo status: Systems Active

Last checked: 9 minutes ago

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ZoomInfo outages and incidents

Outage and incident data over the last 30 days for ZoomInfo.

There have been 1 outages or incidents for ZoomInfo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ZoomInfo

Outlogger tracks the status of these components for Xero:

Chorus Active
Comparably Active
Engage Active
Marketing Active
NeverBounce Active
Sales Active
Talent Active
ZoomInfo Chat Active
Enrich Active
Ringlead Active
ZoomInfo Enterprise API Active
Component Status
Chorus Active
Comparably Active
Engage Active
Marketing Active
NeverBounce Active
Sales Active
Talent Active
ZoomInfo Chat Active
Active
Enrich Active
Ringlead Active
ZoomInfo Enterprise API Active

Latest ZoomInfo outages and incidents.

View the latest incidents for ZoomInfo and check for official updates:

Updates:

  • Time: Sept. 5, 2023, 9:31 p.m.
    Status: Resolved
    Update: Our vendor has resolved the issue on their end, and in app chats should be functioning as expected.
  • Time: Sept. 5, 2023, 9:19 p.m.
    Status: Investigating
    Update: We are currently experiencing issues with our in-app chatbots due to an issue with one of our vendors. Please utilize our contact form to touch base with the solutions team in the interim. https://www.zoominfo.com/about/contact We are actively monitoring the situation and will provide updates as we receive them.

Updates:

  • Time: Aug. 7, 2023, 4 p.m.
    Status: Resolved
    Update: A fix has been implemented and Salesflow email steps should no longer be failing. Our engineering team is working to restore all email steps that were in failed status. Impacted customers should work with their ZoomInfo team for specific details on their account.
  • Time: Aug. 7, 2023, 12:49 p.m.
    Status: Identified
    Update: We have identified the issue impacting Engage Salesflows email steps and failures should no longer be occurring. We are actively working to recover and reprocess any steps that previously failed.
  • Time: Aug. 7, 2023, 12:23 p.m.
    Status: Investigating
    Update: We are currently investigating an issues impacting Engage Salesflows causing some email steps to fail when attempting to send. Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

Updates:

  • Time: July 27, 2023, 10:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 27, 2023, 10:37 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 27, 2023, 10:36 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 27, 2023, 10:20 p.m.
    Status: Investigating
    Update: We are continuing to investigate intermittent issues causing errors or delays with some batch exports (25+ record) from the ZoomInfo platforms. Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
  • Time: July 27, 2023, 10:18 p.m.
    Status: Investigating
    Update: We are continuing to investigate intermittent issues causing errors or delays with some batch exports (25+ record) from the ZoomInfo platforms. Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
  • Time: July 27, 2023, 7:18 p.m.
    Status: Investigating
    Update: We are aware of the intermittent issues causing errors or delays with some batch exports (25+ record) from the ZoomInfo platforms. Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

Updates:

  • Time: June 16, 2023, 8:05 p.m.
    Status: Resolved
    Update: This incident has been resolved and all recording functionality should now be restored.
  • Time: June 16, 2023, 11:20 a.m.
    Status: Identified
    Update: We are continuing to work closely with our third-party vendor to implement a fix. During this time, users will see the notetaker participant bot automatically joining their calls in order to maintain call recording functionality.
  • Time: June 14, 2023, 9:12 p.m.
    Status: Identified
    Update: We have identified the issue is due to a change made by our third-party vendor. Our Engineering team is working closely with our third party vendor to implement a fix. During this time, users will see the notetaker participant bot automatically joining their calls in order to maintain call recording functionality.
  • Time: June 14, 2023, 8:05 p.m.
    Status: Investigating
    Update: We are aware of intermittent issues impacting Chorus recording Native Zoom Integration calls. During this time, users may experience issues such as calls not being recorded or the recording ending early. Please know our engineering teams are working hard to resolve the underlying issues and get everything up and running as soon as possible.

Updates:

  • Time: June 13, 2023, 5 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2023, 1:35 p.m.
    Status: Investigating
    Update: We are aware of an issue within the Chorus platform where some icons are not showing correctly within some views. There is no impact on platform functionality, but the ability to view the icon is impacted. Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

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Frequently Asked Questions - ZoomInfo

Is there a ZoomInfo outage?
The current status of ZoomInfo is: Systems Active
Where can I find the official status page of ZoomInfo?
The official status page for ZoomInfo is here
How can I get notified if ZoomInfo is down or experiencing an outage?
To get notified of any status changes to ZoomInfo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ZoomInfo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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