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Is there an Zype outage?

Zype status: Systems Active

Last checked: 5 minutes ago

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Zype outages and incidents

Outage and incident data over the last 30 days for Zype.

There have been 0 outages or incidents for Zype in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zype

Outlogger tracks the status of these components for Xero:

Ad Bridge Active
Admin Platform Active
Analytics (API & Dashboard) Active
API Active
Apps Creator Apps Active
Apps Creator Dashboard (admin.zype.com/apps-creator) Active
Consumer Login (OAuth) Active
Content Delivery Active
Embeddable Widgets Active
Help Center (support.zype.com) Active
Legacy Zype App Templates Active
Live Archiver Active
Live Encoder Manager Active
Manifest Bridge Active
Marketplace Connect Active
MAZ Apps Creator Dashboard (dashboard.mazsystems.com) Active
Player Active
Playout Active
Playout Analytics API Active
RSS Feeds Active
Third-Party Video Source Importer Active
Upload API Active
VOD Transcoder Active
Webhook Service Active
Component Status
Ad Bridge Active
Admin Platform Active
Analytics (API & Dashboard) Active
API Active
Apps Creator Apps Active
Apps Creator Dashboard (admin.zype.com/apps-creator) Active
Consumer Login (OAuth) Active
Content Delivery Active
Embeddable Widgets Active
Help Center (support.zype.com) Active
Legacy Zype App Templates Active
Live Archiver Active
Live Encoder Manager Active
Manifest Bridge Active
Marketplace Connect Active
MAZ Apps Creator Dashboard (dashboard.mazsystems.com) Active
Player Active
Playout Active
Playout Analytics API Active
RSS Feeds Active
Third-Party Video Source Importer Active
Upload API Active
VOD Transcoder Active
Webhook Service Active

Latest Zype outages and incidents.

View the latest incidents for Zype and check for official updates:

Updates:

  • Time: March 23, 2022, 7:07 p.m.
    Status: Resolved
    Update: This issue has been resolved and custom thumbnail uploads via API are working as expected.
  • Time: March 23, 2022, 4:27 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 23, 2022, 4:26 p.m.
    Status: Identified
    Update: To further clarify, this issue is only impacting custom thumbnails uploaded via API. Custom thumbnails added via the admin dashboard upload are working as expected.
  • Time: March 23, 2022, 4:25 p.m.
    Status: Identified
    Update: We've identified an issue that is causing some custom thumbnail uploads to fail. Our engineers are actively working on a solution for this issue.

Updates:

  • Time: Feb. 15, 2022, 8:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 15, 2022, 7:39 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Feb. 15, 2022, 7:28 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 15, 2022, 7:20 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 15, 2022, 7:20 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: Feb. 3, 2022, 3:05 p.m.
    Status: Resolved
    Update: Our team has deployed a fix and this issue is resolved.
  • Time: Feb. 3, 2022, 2:53 p.m.
    Status: Identified
    Update: Our engineers are currently deploying a fix for this issue.
  • Time: Feb. 3, 2022, 2:06 p.m.
    Status: Identified
    Update: We have identified an issue causing errors when attempting to log into the Zype dashboard. Our team is actively working on resolving this. This error does not impact active logins.

Updates:

  • Time: Dec. 15, 2021, 6:20 p.m.
    Status: Resolved
    Update: This incident is resolved as we are seeing admin dashboard login functionality remain stable.
  • Time: Dec. 15, 2021, 4:28 p.m.
    Status: Monitoring
    Update: We have seen login functionality fully restored at this time. We're continuing to monitor, but are not seeing any issues with Zype services.
  • Time: Dec. 15, 2021, 3:59 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 15, 2021, 3:58 p.m.
    Status: Monitoring
    Update: We are starting to see login functionality restore and dashboard login requests go through successfully. Our engineering team is continuing to monitor the situation.
  • Time: Dec. 15, 2021, 3:50 p.m.
    Status: Identified
    Update: We've identified an issue impacting users who have MFA configured due to a third-party service outage. If you are currently logged into the dashboard, you will not have issues accessing the Zype dashboard. If you are not logged in, you may experience failure when attempting to log in. Our engineering team is actively monitoring the situation.

Updates:

  • Time: Dec. 8, 2021, 1:37 a.m.
    Status: Resolved
    Update: We have seen all systems stabilize in line with the cloud provider reporting their systems have stabilized and are operating normally. As part of this incident, we wanted to provide more detail about the impact of this incident on our services. The primary impact this outage had on Zype's services was on our playout and VOD manifest delivery systems. Playout: Stream playback experienced occasional buffering and playback interruption on multiple endpoint providers such as PlutoTV, The Roku Channel, and LocalNow. Other providers may have been impacted as well. In addition to playback interruptions, we saw intermittent timeouts, black screens, and audio silence errors reported on streams. VOD Streaming: VOD manifests experienced elevated error rates and intermittent longer load times. Consumers would have seen VOD videos take longer to load upon first opening the player.
  • Time: Dec. 7, 2021, 11:31 p.m.
    Status: Monitoring
    Update: We are seeing performance stability in line with reports from the cloud provider that stability is returning across services. We're going to continue monitoring as progress is made.
  • Time: Dec. 7, 2021, 11:12 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 7, 2021, 10:54 p.m.
    Status: Monitoring
    Update: We're continuing to monitor the hosted cloud provider outage for updates. We will publish an update to our status page as soon as one is provided.
  • Time: Dec. 7, 2021, 9:25 p.m.
    Status: Monitoring
    Update: We are continuing to monitor the hosted cloud provider outage and will continue providing updates as the root cause is addressed.
  • Time: Dec. 7, 2021, 7:59 p.m.
    Status: Monitoring
    Update: We are beginning to see improved response times and decreased error rates on VOD manifests and playout. We are continuing to monitor the cloud provider incident.
  • Time: Dec. 7, 2021, 6:29 p.m.
    Status: Monitoring
    Update: We are now seeing impact to VOD streaming performance, as our VOD manifest system is experiencing elevated error rates in relation to this incident. Consumers may experience increased VOD load times and buffering throughout a VOD stream. We are continuing to monitor the hosted cloud provider outage and will continue providing updates. At this time, we understand the root cause of the issue has been identified and the solution is actively being worked on.
  • Time: Dec. 7, 2021, 5:26 p.m.
    Status: Monitoring
    Update: We're starting to see systems recovering in relation to the hosted cloud service issue. We're continuing to monitor our systems.
  • Time: Dec. 7, 2021, 4:15 p.m.
    Status: Identified
    Update: We've identified an issue within some of our hosted cloud services causing intermittent playout streaming issues. Our team is aware and actively working on remediating the issue.

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Frequently Asked Questions - Zype

Is there a Zype outage?
The current status of Zype is: Systems Active
Where can I find the official status page of Zype?
The official status page for Zype is here
How can I get notified if Zype is down or experiencing an outage?
To get notified of any status changes to Zype, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zype every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Zype do?
This service allows for video publishing on various platforms including OTT, social media, and O&O websites and apps. It offers pre-built templates and the ability to reach a global audience.

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