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Is there an Zype outage?

Zype status: Systems Active

Last checked: 8 minutes ago

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Zype outages and incidents

Outage and incident data over the last 30 days for Zype.

There have been 0 outages or incidents for Zype in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Zype

Outlogger tracks the status of these components for Xero:

Ad Bridge Active
Admin Platform Active
Analytics (API & Dashboard) Active
API Active
Apps Creator Apps Active
Apps Creator Dashboard (admin.zype.com/apps-creator) Active
Consumer Login (OAuth) Active
Content Delivery Active
Embeddable Widgets Active
Help Center (support.zype.com) Active
Legacy Zype App Templates Active
Live Archiver Active
Live Encoder Manager Active
Manifest Bridge Active
Marketplace Connect Active
MAZ Apps Creator Dashboard (dashboard.mazsystems.com) Active
Player Active
Playout Active
Playout Analytics API Active
RSS Feeds Active
Third-Party Video Source Importer Active
Upload API Active
VOD Transcoder Active
Webhook Service Active
Component Status
Ad Bridge Active
Admin Platform Active
Analytics (API & Dashboard) Active
API Active
Apps Creator Apps Active
Apps Creator Dashboard (admin.zype.com/apps-creator) Active
Consumer Login (OAuth) Active
Content Delivery Active
Embeddable Widgets Active
Help Center (support.zype.com) Active
Legacy Zype App Templates Active
Live Archiver Active
Live Encoder Manager Active
Manifest Bridge Active
Marketplace Connect Active
MAZ Apps Creator Dashboard (dashboard.mazsystems.com) Active
Player Active
Playout Active
Playout Analytics API Active
RSS Feeds Active
Third-Party Video Source Importer Active
Upload API Active
VOD Transcoder Active
Webhook Service Active

Latest Zype outages and incidents.

View the latest incidents for Zype and check for official updates:

Updates:

  • Time: Sept. 8, 2021, 6:08 p.m.
    Status: Resolved
    Update: We have pushed a fix and this incident is resolved.
  • Time: Sept. 8, 2021, 5:48 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 8, 2021, 5:47 p.m.
    Status: Monitoring
    Update: We are actively working on the fix, as we have identified the root cause of the issue. This is not impacting the current status of cloud encoders.
  • Time: Sept. 8, 2021, 5:01 p.m.
    Status: Identified
    Update: We have identified an issue with the cloud encoder page and are actively working on resolving it.

Updates:

  • Time: Aug. 5, 2021, 12:59 a.m.
    Status: Resolved
    Update: The issue has been resolved and response times are fully restored.
  • Time: Aug. 5, 2021, 12:27 a.m.
    Status: Monitoring
    Update: We are seeing the platform continue to stabilize. At this time, we are seeing response times returned to normal.
  • Time: Aug. 4, 2021, 11:51 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 4, 2021, 11:21 p.m.
    Status: Monitoring
    Update: The fix has been implemented and we are seeing response times restored to normal. We are continuing to monitor the results.
  • Time: Aug. 4, 2021, 11:10 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for the issue.
  • Time: Aug. 4, 2021, 10:38 p.m.
    Status: Identified
    Update: The issue has been identified and we are working on a fix.
  • Time: Aug. 4, 2021, 10:15 p.m.
    Status: Investigating
    Update: We're currently investigating an issue causing elevated response times on the login and player systems.

Updates:

  • Time: July 27, 2021, 5:03 p.m.
    Status: Resolved
    Update: This incident has been resolved, as we've seen service fully restored to the cloud encoder manager.
  • Time: July 27, 2021, 4:58 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we're monitoring the results. At this time, we're seeing that the ability to manage cloud encoders has been restored.
  • Time: July 27, 2021, 4:37 p.m.
    Status: Identified
    Update: We are actively working on addressing the root cause of the issue.
  • Time: July 27, 2021, 3:07 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for the issue at this time.
  • Time: July 27, 2021, 1:13 p.m.
    Status: Identified
    Update: We've identified an issue prohibiting cloud encoders from starting and stopping. We are actively working on resolving the issue. This issue is not impacting live events that are currently live, as the current state of cloud encoders that are turned on is persisting.

Updates:

  • Time: May 14, 2021, 6:13 p.m.
    Status: Resolved
    Update: This incident has been resolved and there are no more reported errors. Playout is fully operational at this time.
  • Time: May 14, 2021, 5:55 p.m.
    Status: Monitoring
    Update: We have been monitoring the situation closely, and have not seen additional errors since the spike that occurred earlier. We're continuing to monitor the issue.
  • Time: May 14, 2021, 2:51 p.m.
    Status: Identified
    Update: We are seeing elevated error rates for Playout video delivery due to an outage at an upstream provider. The Zype team is monitoring the situation and taking steps to mitigate the impact.

Updates:

  • Time: April 20, 2021, 7:28 p.m.
    Status: Resolved
    Update: At this time, we have confirmed this is only impacting the specific third-party service and is not impacting any other Zype systems. We are continuing to monitor the third-party service for updates.
  • Time: April 20, 2021, 4:14 p.m.
    Status: Monitoring
    Update: Update: We have traced this back exclusively to a third-party authentication provider. This issue does not have an impact on your account if you are using Zype's authentication endpoint directly. If you are using Custom SSO and a third-party authentication provider, you may be impacted by this. We are monitoring the issue of the third-party provider.
  • Time: April 20, 2021, 4:01 p.m.
    Status: Identified
    Update: We have identified an issue currently impacting our login (Oauth) endpoint. Our team is investigating the issue.

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Frequently Asked Questions - Zype

Is there a Zype outage?
The current status of Zype is: Systems Active
Where can I find the official status page of Zype?
The official status page for Zype is here
How can I get notified if Zype is down or experiencing an outage?
To get notified of any status changes to Zype, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Zype every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Zype do?
This service allows for video publishing on various platforms including OTT, social media, and O&O websites and apps. It offers pre-built templates and the ability to reach a global audience.

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