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Is there an 365 Retail Markets - System outage?

365 Retail Markets - System status: Systems Active

Last checked: 6 minutes ago

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365 Retail Markets - System outages and incidents

Outage and incident data over the last 30 days for 365 Retail Markets - System.

There have been 0 outages or incidents for 365 Retail Markets - System in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for 365 Retail Markets - System

Outlogger tracks the status of these components for Xero:

AV Live Active
Payment Gateway Active
AMS Active
Inventory Portal Active
Kiosk Sync Active
LightSpeed Integration Active
My Market Card Active
Signup Portal Active
VDI Integrations Active
Business Trax Active
Credit Card Gateway Active
Lightspeed Active
Mobile App Active
VDI Active
Back Office Active
Resident Portal Active
Self Service Active
Touchscreen Active
Credit Card Gateway Active
Global Market Accounts Active
LightSpeed Integration Active
SmartHQ Active
VDI Integrations Active
Azure Central Canada DC Active
Azure Central DC Active
Azure East DC Active
Azure Europe DC Active
Licensing Portal Active
Licensing Service Active
Vision CMS Active
Koin App Active
Link Active
Stock App Active
VMS Active
Breeze Active
Global Market Account Active
Global Market Account Active
Ops Tool Active
ADM Active
Credit Card Gateway Active
Global Market Accounts Active
LightSpeed Integration Active
Mobile App Active
MyMarketAccount.net Active
Network Connectivity Active
Order Ahead Active
VDI Integrations Active
Component Status
Active
AV Live Active
Payment Gateway Active
Active
AMS Active
Inventory Portal Active
Kiosk Sync Active
LightSpeed Integration Active
My Market Card Active
Signup Portal Active
VDI Integrations Active
Active
Business Trax Active
Credit Card Gateway Active
Lightspeed Active
Mobile App Active
VDI Active
Active
Back Office Active
Resident Portal Active
Self Service Active
Touchscreen Active
Active
Credit Card Gateway Active
Global Market Accounts Active
LightSpeed Integration Active
SmartHQ Active
VDI Integrations Active
Active
Azure Central Canada DC Active
Azure Central DC Active
Azure East DC Active
Azure Europe DC Active
Licensing Portal Active
Licensing Service Active
Vision CMS Active
Active
Koin App Active
Link Active
Stock App Active
VMS Active
Active
Breeze Active
Global Market Account Active
Global Market Account Active
Ops Tool Active
Active
ADM Active
Credit Card Gateway Active
Global Market Accounts Active
LightSpeed Integration Active
Mobile App Active
MyMarketAccount.net Active
Network Connectivity Active
Order Ahead Active
VDI Integrations Active

Latest 365 Retail Markets - System outages and incidents.

View the latest incidents for 365 Retail Markets - System and check for official updates:

Updates:

  • Time: Aug. 17, 2021, 6:48 p.m.
    Status: Resolved
    Update: Dear Valued Customer, We have received an update from Apriva stating that all services have returned to normal. If you continue to experience any further issues, please contact our Support Team - [email protected] Thank you, 365 Support
  • Time: Aug. 17, 2021, 5:14 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 17, 2021, 5:14 p.m.
    Status: Investigating
    Update: Dear Valued Customer, Please be advised that Apriva is currently experiencing timeouts for Ingenico card readers which can lead to longer processing times. We are actively working with Apriva to get this addressed and will continue to provide updates. Thank you, 365 Support Team

Updates:

  • Time: June 30, 2021, 7:16 p.m.
    Status: Resolved
    Update: Dear Valued Customer, We have identified and resolved this issue. If you continue to have further issues, please contact our Support team. Thank you, 365 Support Team
  • Time: June 30, 2021, 7:14 p.m.
    Status: Investigating
    Update: Dear Valued Customer, We have identified an issue which is effecting ADM reporting and information being displayed. Please note that we are actively working towards a resolution and will continue to provide further updates as we continue to work through this. Thank you, 365 Support Team

Updates:

  • Time: May 17, 2021, 9:31 p.m.
    Status: Resolved
    Update: Dear Valued Customers, We have resolved this issue and all systems are operational. Thank you, - 365 Support Team
  • Time: May 17, 2021, 5:06 p.m.
    Status: Identified
    Update: Dear Valued Customer, We have identified an issue in which consumers are unable to add a new credit card to their mobile app GMA account, as well as mymarketaccount.net. Cards already saved to existing accounts are unaffected. Please note that we are actively working towards a resolution and will continue to provide further updates as we continue to work through this. Thank you, - 365 Support Team

Updates:

  • Time: May 7, 2021, 12:44 a.m.
    Status: Resolved
    Update: Dear Valued Customer, At this time, all systems are stable. We will continue to monitor the situation to ensure nothing further arises. Thank you, - 365 Support Team
  • Time: May 6, 2021, 9:21 p.m.
    Status: Monitoring
    Update: Dear Valued Customer, We appreciate your patience as we continue to work through the issue at hand. At this time, we are monitoring the situation as we work towards an all clear. Thank you, -365 Support Team
  • Time: May 6, 2021, 6:42 p.m.
    Status: Identified
    Update: Dear Valued Customer, We have identified the issue and are actively working to implement a fix. We will continue to provide updates here. Thank you, - 365 Support Team
  • Time: May 6, 2021, 4:20 p.m.
    Status: Investigating
    Update: Dear Valued Customers, We are still actively investigating this issue and apologize for any inconvenience this has caused. We will continue to provide updates here as we make further progress. Thank you, - 365 Support Team
  • Time: May 6, 2021, 1:53 p.m.
    Status: Investigating
    Update: Dear Valued Customer, We are currently experiencing issues with ADM kiosks showing offline or in local mode. Note that effected devices will still be able to make purchases. During the outage, reporting may not reflect recent sales but once we are back live, all data will sync. Thank you, - 365 Support Team

Updates:

  • Time: May 6, 2021, 6:40 p.m.
    Status: Resolved
    Update: Dear Valued Customer, We have resolved this issue at this time. Once again, we apologize for the inconvenience this has caused. Thank you, - 365 Support Team
  • Time: May 6, 2021, 4:21 p.m.
    Status: Identified
    Update: Dear Valued Customers, We are still actively investigating this issue and working closely with Heartland to resolve as quickly as possible. We apologize for any inconvenience this has caused. Thank you, - 365 Support Team
  • Time: May 6, 2021, 12:59 p.m.
    Status: Identified
    Update: Dear Valued Customers, We have identified an issue in which consumers are unable to add a new credit card to their GMA accounts as well as mymarketaccount.net. Please note that we are actively working towards a resolution and will continue to provide further updates as we continue to work through this. Thank you, -365 Support Team

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Frequently Asked Questions - 365 Retail Markets - System

Is there a 365 Retail Markets - System outage?
The current status of 365 Retail Markets - System is: Systems Active
Where can I find the official status page of 365 Retail Markets - System?
The official status page for 365 Retail Markets - System is here
How can I get notified if 365 Retail Markets - System is down or experiencing an outage?
To get notified of any status changes to 365 Retail Markets - System, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of 365 Retail Markets - System every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does 365 Retail Markets - System do?
365 Retail Markets offers unattended retail technology solutions to enhance foodservice business operations.

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