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Is there an Springbrook outage?

Springbrook status: Systems Active

Last checked: 3 minutes ago

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Springbrook outages and incidents

Outage and incident data over the last 30 days for Springbrook.

There have been 1 outages or incidents for Springbrook in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Springbrook

Outlogger tracks the status of these components for Xero:

Cirrus Active
Open API Active
PUBLIQ ASP Hosting Active
PUBLIQ Payments Active
PUBLIQ Payroll Portal Active
Springbrook Enterprise Cloud Active
Springbrook Express Cloud Active
Tableau Active
CivicPay Administration Active
CivicPay Backend Processing Active
CivicPay Online API Active
CivicPay Online Payment Processing Active
CivicPay Online Recurring Active
KVS Cloud Active
KVS Hosted Active
PUBLIQ Plus CAMA Active
PUBLIQ QS1 Automatic Updates Active
PUBLIQ Remote Backup Service Active
PUBLIQ SFTP Server Active
Utility Cloud API Active
SoftRight Hosted Active
SoftRight Online Active
API Active
Applicant Tracking Active
Business Licensing Active
Business Tax Active
Contact Management Active
Employee Self Service Active
Open Enrollment Active
Component Status
Cirrus Active
Open API Active
PUBLIQ ASP Hosting Active
PUBLIQ Payments Active
PUBLIQ Payroll Portal Active
Springbrook Enterprise Cloud Active
Springbrook Express Cloud Active
Tableau Active
Active
CivicPay Administration Active
CivicPay Backend Processing Active
CivicPay Online API Active
CivicPay Online Payment Processing Active
CivicPay Online Recurring Active
Active
KVS Cloud Active
KVS Hosted Active
Active
Active
PUBLIQ Plus CAMA Active
Active
PUBLIQ QS1 Automatic Updates Active
PUBLIQ Remote Backup Service Active
PUBLIQ SFTP Server Active
Utility Cloud API Active
Active
SoftRight Hosted Active
SoftRight Online Active
Active
API Active
Applicant Tracking Active
Business Licensing Active
Business Tax Active
Contact Management Active
Employee Self Service Active
Open Enrollment Active

Latest Springbrook outages and incidents.

View the latest incidents for Springbrook and check for official updates:

Updates:

  • Time: March 23, 2024, 7:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 23, 2024, 7:21 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 23, 2024, 6:40 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: March 19, 2024, 6:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 19, 2024, 4:17 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 19, 2024, 4:06 p.m.
    Status: Investigating
    Update: Users are able to access the portal. We are continuing to investigate the root cause of the issue.
  • Time: March 19, 2024, 3:22 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.
  • Time: March 19, 2024, 3:07 p.m.
    Status: Monitoring
    Update: A fix has been implemented. If you do not see your applications, please log out and log back in.

Updates:

  • Time: March 4, 2024, 5:55 p.m.
    Status: Resolved
    Update: There was an issue with a configuration file that was part of the deployment this morning. This has been resolved.
  • Time: March 4, 2024, 4:07 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 4, 2024, 4:01 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 20, 2024, 3:59 p.m.
    Status: Resolved
    Update: Users were unable to access the cloud this morning. This was due to a change in the authentication service. We have corrected the issue and are looking into how to identify this type of change before it happens again.

Updates:

  • Time: Feb. 11, 2024, 7:32 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 11, 2024, 2:45 a.m.
    Status: Identified
    Update: We've been informed that it will likely be 1 - 3 more hours before service is restored.
  • Time: Feb. 11, 2024, 2:24 a.m.
    Status: Identified
    Update: We are continue to work on the issue with 3rd party providers.
  • Time: Feb. 11, 2024, 1:11 a.m.
    Status: Identified
    Update: We have confirmed that DNS is failing. All sites on qpaybill.com are not currently reachable.

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Frequently Asked Questions - Springbrook

Is there a Springbrook outage?
The current status of Springbrook is: Systems Active
Where can I find the official status page of Springbrook?
The official status page for Springbrook is here
How can I get notified if Springbrook is down or experiencing an outage?
To get notified of any status changes to Springbrook, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Springbrook every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Springbrook do?
Accela offers government software for managing permits, licenses, code enforcement, and service requests, enabling agencies to enhance communities, support businesses, and safeguard citizens.

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