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Is there an Springbrook outage?

Springbrook status: Systems Active

Last checked: 6 minutes ago

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Springbrook outages and incidents

Outage and incident data over the last 30 days for Springbrook.

There have been 1 outages or incidents for Springbrook in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Springbrook

Outlogger tracks the status of these components for Xero:

Cirrus Active
Open API Active
PUBLIQ ASP Hosting Active
PUBLIQ Payments Active
PUBLIQ Payroll Portal Active
Springbrook Enterprise Cloud Active
Springbrook Express Cloud Active
Tableau Active
CivicPay Administration Active
CivicPay Backend Processing Active
CivicPay Online API Active
CivicPay Online Payment Processing Active
CivicPay Online Recurring Active
KVS Cloud Active
KVS Hosted Active
PUBLIQ Plus CAMA Active
PUBLIQ QS1 Automatic Updates Active
PUBLIQ Remote Backup Service Active
PUBLIQ SFTP Server Active
Utility Cloud API Active
SoftRight Hosted Active
SoftRight Online Active
API Active
Applicant Tracking Active
Business Licensing Active
Business Tax Active
Contact Management Active
Employee Self Service Active
Open Enrollment Active
Component Status
Cirrus Active
Open API Active
PUBLIQ ASP Hosting Active
PUBLIQ Payments Active
PUBLIQ Payroll Portal Active
Springbrook Enterprise Cloud Active
Springbrook Express Cloud Active
Tableau Active
Active
CivicPay Administration Active
CivicPay Backend Processing Active
CivicPay Online API Active
CivicPay Online Payment Processing Active
CivicPay Online Recurring Active
Active
KVS Cloud Active
KVS Hosted Active
Active
Active
PUBLIQ Plus CAMA Active
Active
PUBLIQ QS1 Automatic Updates Active
PUBLIQ Remote Backup Service Active
PUBLIQ SFTP Server Active
Utility Cloud API Active
Active
SoftRight Hosted Active
SoftRight Online Active
Active
API Active
Applicant Tracking Active
Business Licensing Active
Business Tax Active
Contact Management Active
Employee Self Service Active
Open Enrollment Active

Latest Springbrook outages and incidents.

View the latest incidents for Springbrook and check for official updates:

Updates:

  • Time: May 1, 2023, 4:47 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: May 1, 2023, 3:08 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 1, 2023, 2:57 p.m.
    Status: Investigating
    Update: We are investigating an issue where customers cannot log into the Springbrook cloud portal. This started shortly after 7:30 AM Pacific this morning.

Updates:

  • Time: April 26, 2023, 2:44 a.m.
    Status: Resolved
    Update: The problem has been resolved.
  • Time: April 26, 2023, 1:31 a.m.
    Status: Identified
    Update: Springbrook Enterprise Cloud is unavailable due to a problem with the certificate. Springbrook cloud operations is working on a solution.

Updates:

  • Time: March 20, 2023, 9:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 20, 2023, 9:35 p.m.
    Status: Monitoring
    Update: The last payment that failed to make it to Springbrook was 2 hours ago.
  • Time: March 20, 2023, 8:57 p.m.
    Status: Investigating
    Update: We are looking into an issue where some payments are taking a long time to get recorded in Springbrook.

Updates:

  • Time: March 14, 2023, 3:30 p.m.
    Status: Resolved
    Update: This incident has been resolved. We apologize for the inconvenience.
  • Time: March 14, 2023, 3:03 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 14, 2023, 2:09 p.m.
    Status: Identified
    Update: We are currently working to resolve an issue with our toll-free numbers. In the meantime you can reach our support team by phone through the toll number 503-357-5407, by email at [email protected], or through our Success Community portal https://springbrooksoftware.com/community/.

Updates:

  • Time: March 14, 2023, 3:20 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 14, 2023, 1:41 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 14, 2023, 1:22 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Springbrook

Is there a Springbrook outage?
The current status of Springbrook is: Systems Active
Where can I find the official status page of Springbrook?
The official status page for Springbrook is here
How can I get notified if Springbrook is down or experiencing an outage?
To get notified of any status changes to Springbrook, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Springbrook every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Springbrook do?
Accela offers government software for managing permits, licenses, code enforcement, and service requests, enabling agencies to enhance communities, support businesses, and safeguard citizens.

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