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Is there an ActiveProspect outage?

ActiveProspect status: Systems Active

Last checked: 8 minutes ago

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ActiveProspect outages and incidents

Outage and incident data over the last 30 days for ActiveProspect.

There have been 0 outages or incidents for ActiveProspect in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ActiveProspect

Outlogger tracks the status of these components for Xero:

ActiveProspect ID Active
LeadConduit Active
LeadsBridge Active
SuppressionList Active
TrustedForm Application Active
TrustedForm Certify Active
TrustedForm Facebook Active
Component Status
ActiveProspect ID Active
LeadConduit Active
LeadsBridge Active
SuppressionList Active
TrustedForm Application Active
TrustedForm Certify Active
TrustedForm Facebook Active

Latest ActiveProspect outages and incidents.

View the latest incidents for ActiveProspect and check for official updates:

Updates:

  • Time: Aug. 10, 2022, 3:28 p.m.
    Status: Resolved
    Update: Batch deliveries are working normally again. Files delivered as empty can be re-sent from the LeadConduit UI (go to https://app.leadconduit.com/batches/files and click the Resend Batch File button).
  • Time: Aug. 10, 2022, 3:28 p.m.
    Status: Resolved
    Update: Batch deliveries are working normally again. Files delivered as empty can be re-sent from the LeadConduit UI (go to https://app.leadconduit.com/batches/files and click the Resend Batch File button).
  • Time: Aug. 10, 2022, 3:18 p.m.
    Status: Monitoring
    Update: The batch delivery code has been updated, and normal deliveries should now resume.
  • Time: Aug. 10, 2022, 3:18 p.m.
    Status: Monitoring
    Update: The batch delivery code has been updated, and normal deliveries should now resume.
  • Time: Aug. 10, 2022, 2:27 p.m.
    Status: Identified
    Update: Some batch deliveries from LeadConduit have been reported as missing data. We are reverting a code update made yesterday and investigating the root cause of the issue.
  • Time: Aug. 10, 2022, 2:27 p.m.
    Status: Identified
    Update: Some batch deliveries from LeadConduit have been reported as missing data. We are reverting a code update made yesterday and investigating the root cause of the issue.

Updates:

  • Time: June 3, 2022, 1:52 a.m.
    Status: Resolved
    Update: TrustedForm certificate viewing times should be back to normal. We will continue to monitor carefully throughout the night.
  • Time: June 3, 2022, 12:37 a.m.
    Status: Monitoring
    Update: We have alleviated the issue and are actively monitoring as we work our way through the queue.
  • Time: June 3, 2022, 12:37 a.m.
    Status: Monitoring
    Update: We have alleviated the issue and are actively monitoring as we work our way through the queue.
  • Time: June 2, 2022, 11:20 p.m.
    Status: Identified
    Update: We have identified the source of the issue and are working to unblock the queue so we can work through incoming requests faster. Thank you for your continued patience.
  • Time: June 2, 2022, 11:20 p.m.
    Status: Identified
    Update: We have identified the source of the issue and are working to unblock the queue so we can work through incoming requests faster. Thank you for your continued patience.
  • Time: June 2, 2022, 9:41 p.m.
    Status: Investigating
    Update: We are currently investigating an increased delay in viewing TrustedForm Certificates. No data has been lost and no action is needed from our customers at this time. We will continue to provide updates as we fix this slowdown. Thank you for your patience.
  • Time: June 2, 2022, 9:41 p.m.
    Status: Investigating
    Update: We are currently investigating an increased delay in viewing TrustedForm Certificates. No data has been lost and no action is needed from our customers at this time. We will continue to provide updates as we fix this slowdown. Thank you for your patience.

Updates:

  • Time: May 12, 2022, 9:26 p.m.
    Status: Resolved
    Update: We can confirm this issue has been resolved completely. We've added monitoring to detect any anomalous redirects in the future. Any customers using our official subdomain `app.leadconduit.com` were unaffected, only customers using our deprecated subdomain `next.leadconduit.com` may have been impacted. Thank you for your patience.
  • Time: May 12, 2022, 4:24 p.m.
    Status: Monitoring
    Update: We have identified and resolved an issue where requests made to `next.leadconduit.com` were internally redirected to `app.leadconduit.com` with an HTTP 301 before being sent to the application, which may have caused some issues for specific customers. The timeframe for this was 9:30am CST - 11:15am CST. We are continuing to monitor carefully.

Updates:

  • Time: May 12, 2022, 9:26 p.m.
    Status: Resolved
    Update: We can confirm this issue has been resolved completely. We've added monitoring to detect any anomalous redirects in the future. Any customers using our official subdomain `app.leadconduit.com` were unaffected, only customers using our deprecated subdomain `next.leadconduit.com` may have been impacted. Thank you for your patience.
  • Time: May 12, 2022, 4:24 p.m.
    Status: Monitoring
    Update: We have identified and resolved an issue where requests made to `next.leadconduit.com` were internally redirected to `app.leadconduit.com` with an HTTP 301 before being sent to the application, which may have caused some issues for specific customers. The timeframe for this was 9:30am CST - 11:15am CST. We are continuing to monitor carefully.

Updates:

  • Time: March 24, 2022, 12:50 p.m.
    Status: Resolved
    Update: After continued monitoring of the situation, we are marking this issue "Resolved." We have identified areas which resulted in the Lead Export delays and have a plan for mitigating future incidents. Thank you for your patience during this incident.
  • Time: March 23, 2022, 10:52 p.m.
    Status: Monitoring
    Update: We have identified and corrected several issues which were causing the slow down in Lead Exports. We will continue monitoring processes for the next several hours.
  • Time: March 23, 2022, 7:36 p.m.
    Status: Investigating
    Update: We continue to investigate the cause of the Lead Exports performance degradation. We believe we have found the cause and are currently working to isolate the issue.
  • Time: March 23, 2022, 5:03 p.m.
    Status: Investigating
    Update: We are investigating an issue wherein Lead Exports are taking an extended period of time to complete. Exports are being serviced, albeit with a greater delay than normal. We will share updates as we discover them.

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Frequently Asked Questions - ActiveProspect

Is there a ActiveProspect outage?
The current status of ActiveProspect is: Systems Active
Where can I find the official status page of ActiveProspect?
The official status page for ActiveProspect is here
How can I get notified if ActiveProspect is down or experiencing an outage?
To get notified of any status changes to ActiveProspect, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ActiveProspect every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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