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Is there an Aderant outage?

Aderant status: Systems Active

Last checked: 2 minutes ago

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Aderant outages and incidents

Outage and incident data over the last 30 days for Aderant.

There have been 0 outages or incidents for Aderant in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Aderant

Outlogger tracks the status of these components for Xero:

BillBlast APA Active
BillBlast CAN Active
BillBlast UK Active
BillBlast US Active
Cloud AR US Active
Conflicts APA Active
Conflicts CAN Active
Conflicts UK Active
Conflicts US Active
Deadlines Active
iTimekeep APA Active
iTimekeep CAN Active
iTimekeep EU Active
iTimekeep UK Active
iTimekeep US Active
OCG Live EU Active
OCG Live UK Active
OCG Live US Active
Onyx APA Active
Onyx CAN Active
Onyx UK Active
Onyx US Active
Passive Time Assistant – APA Active
Passive Time Assistant – US Active
Thrive APA Active
Thrive CAN Active
Thrive EU Active
Thrive UK Active
Thrive US Active
Component Status
Active
BillBlast APA Active
BillBlast CAN Active
BillBlast UK Active
BillBlast US Active
Active
Cloud AR US Active
Active
Conflicts APA Active
Conflicts CAN Active
Conflicts UK Active
Conflicts US Active
Active
Deadlines Active
Active
iTimekeep APA Active
iTimekeep CAN Active
iTimekeep EU Active
iTimekeep UK Active
iTimekeep US Active
Active
OCG Live EU Active
OCG Live UK Active
OCG Live US Active
Active
Onyx APA Active
Onyx CAN Active
Onyx UK Active
Onyx US Active
Active
Passive Time Assistant – APA Active
Passive Time Assistant – US Active
Active
Thrive APA Active
Thrive CAN Active
Thrive EU Active
Thrive UK Active
Thrive US Active

Latest Aderant outages and incidents.

View the latest incidents for Aderant and check for official updates:

Updates:

  • Time: March 1, 2022, 7:03 p.m.
    Status: Resolved
    Update: Emergency Maintenance has been completed and performance issues have been resolved. Services have been restored and users are able to access iTimekeep.
  • Time: March 1, 2022, 5:53 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 1, 2022, 5:48 p.m.
    Status: Identified
    Update: The incident response team is still working to restore services.
  • Time: March 1, 2022, 4:39 p.m.
    Status: Identified
    Update: We have forced emergency maintenance to address performance issues. We will notify you when services are once again available.
  • Time: March 1, 2022, 3:24 p.m.
    Status: Investigating
    Update: We are currently investigating a potential performance issue.

Updates:

  • Time: Feb. 1, 2022, 8:39 p.m.
    Status: Resolved
    Update: The latency and connectivity issues reported by iTimekeep users earlier this morning should now be resolved.
  • Time: Feb. 1, 2022, 4:28 p.m.
    Status: Monitoring
    Update: We have addressed the performance issue. We will continue to monitor to ensure there are no additional performance issues.
  • Time: Feb. 1, 2022, 3:35 p.m.
    Status: Investigating
    Update: We are currently investigating reports of performance degradation at this time.

Updates:

  • Time: Jan. 24, 2022, 4:48 p.m.
    Status: Resolved
    Update: The timers fix has been deployed and tested successfully.
  • Time: Jan. 23, 2022, 9:45 p.m.
    Status: Monitoring
    Update: Please note that at 5pm EST there will be a 10-15 minute period of downtime while we implement the solution for US – CA – UK – EU. APA will be on Monday (Jan.24) in the morning. We apologize for the inconvenience.
  • Time: Jan. 21, 2022, 11:19 p.m.
    Status: Identified
    Update: We are currently aware of an issue with long running timers where the time is doubled when the timer is stopped. Time can be edited once the timer is stopped as a workaround. We are working on a fix for this issue and will update this page once the issue is resolved. We apologize for the inconvenience and will keep you posted.

Updates:

  • Time: Jan. 6, 2022, 4:24 p.m.
    Status: Resolved
    Update: The MyAderant Portal is operational.
  • Time: Jan. 6, 2022, 3:20 p.m.
    Status: Investigating
    Update: Aderant is currently experiencing issues with our Support portal, myAderant. This is causing issues with entering and updating Support cases on the portal and internally. We have a team that is dedicated to resolving this as quickly as possible. Please call into our Support phone line and we will take all of your information and assist you. North America: 850-224-2004 EMEA: +44 (0)20.7038.9696 Netherlands: +31 88 400 0300 We apologize for this inconvenience.

Updates:

  • Time: Dec. 23, 2021, 1:26 p.m.
    Status: Resolved
    Update: Issues with accessing iTimekeep utilizing https://itimekeep.aderant.com should now be resolved. This URL has a dependency on AWS and AWS confirmed network issues were fully addressed yesterday by 5:30pm EST.
  • Time: Dec. 22, 2021, 9:05 p.m.
    Status: Monitoring
    Update: Our Incident Response Team has identified the issue related to the sporadic issues reported by some firms utilizing the following URL when accessing iTimekeep - https://itimekeep.aderant.com. A component of itimekeep.aderant.com has a dependency upon AWS (Amazon Web Services) and AWS are currently experiencing intermittent network issues. We are monitoring this and will advise once their issues have been resolved. In the meantime as a temporary workaround please advise users to access iTimekeep utilizing https://services.bellefieldcloud.com/.
  • Time: Dec. 22, 2021, 7:02 p.m.
    Status: Investigating
    Update: We are currently investigating reports of issues with iTimekeep when accessing the desktop application utilizing the following URL - https://itimekeep.aderant.com. As a temporary workaround please advise users to access iTimekeep utilizing https://services.bellefieldcloud.com/.

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Frequently Asked Questions - Aderant

Is there a Aderant outage?
The current status of Aderant is: Systems Active
Where can I find the official status page of Aderant?
The official status page for Aderant is here
How can I get notified if Aderant is down or experiencing an outage?
To get notified of any status changes to Aderant, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Aderant every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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