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Is there an Akamai outage?

Akamai status: Systems Active

Last checked: 2 minutes ago

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Akamai outages and incidents

Outage and incident data over the last 30 days for Akamai.

There have been 9 outages or incidents for Akamai in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Akamai

Outlogger tracks the status of these components for Xero:

Account Protector Active
Akamai Identity Cloud Active
Bot Management Active
Client-Side Protection & Compliance (formerly Page Integrity Manager) Active
Edge DNS Active
Prolexic Active
Web Application Firewall Active
Configuration Deployment Active
Content Purge Active
TLS Provisioning Active
Cloudlets Active
Edge Delivery Active
Global Traffic Management Active
Image Management Active
NetStorage Active
Akamai Control Center Active
Case Ticketing Active
Chat Active
Telephony Active
Log Delivery Active
mPulse Active
Reporting Active
SIEM Data feeds Active
Web Security Analytics Active
Akamai MFA Active
Enterprise Application Access Active
Enterprise Application Access: API Service Active
Enterprise Application Access: Configuration Active
Enterprise Application Access: Reporting Active
ETP/SIA: Client Active
ETP/SIA: Configuration Active
ETP/SIA: Connectors Active
ETP/SIA: Name Servers Active
ETP/SIA: Reporting Active
ETP/SIA: Web Proxy Active
Component Status
Active
Account Protector Active
Akamai Identity Cloud Active
Bot Management Active
Client-Side Protection & Compliance (formerly Page Integrity Manager) Active
Edge DNS Active
Prolexic Active
Web Application Firewall Active
Active
Configuration Deployment Active
Content Purge Active
TLS Provisioning Active
Active
Cloudlets Active
Edge Delivery Active
Global Traffic Management Active
Image Management Active
NetStorage Active
Active
Akamai Control Center Active
Case Ticketing Active
Chat Active
Telephony Active
Active
Log Delivery Active
mPulse Active
Reporting Active
SIEM Data feeds Active
Web Security Analytics Active
Active
Akamai MFA Active
Enterprise Application Access Active
Enterprise Application Access: API Service Active
Enterprise Application Access: Configuration Active
Enterprise Application Access: Reporting Active
ETP/SIA: Client Active
ETP/SIA: Configuration Active
ETP/SIA: Connectors Active
ETP/SIA: Name Servers Active
ETP/SIA: Reporting Active
ETP/SIA: Web Proxy Active

Latest Akamai outages and incidents.

View the latest incidents for Akamai and check for official updates:

Updates:

  • Time: Sept. 21, 2024, 1:26 a.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 08:50 UTC on 6 September 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AuxrATSQY or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: Sept. 13, 2024, 5:52 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues. We will provide the next update as we make progress.
  • Time: Sept. 9, 2024, 7:23 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues. We will provide the next update as we make progress.
  • Time: Sept. 6, 2024, 12:42 p.m.
    Status: Monitoring
    Update: We have implemented a fix for this issue as of approximately 8:50 UTC on September 6, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AuxrATSQY. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: Sept. 6, 2024, 7:17 a.m.
    Status: Identified
    Update: We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AuxrATSQY. We will provide the next update as we make progress.
  • Time: Sept. 6, 2024, 4:47 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AuxrATSQY. We will provide the next update as we make progress.
  • Time: Sept. 6, 2024, 3:56 a.m.
    Status: Investigating
    Update: We are investigating an issue with Secure Internet Access related to latency and intermittent availability issues. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: Sept. 6, 2024, 5:16 a.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 21:19 UTC on 5 September 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000Auxl6tSQA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: Sept. 5, 2024, 11:26 p.m.
    Status: Monitoring
    Update: We became aware of an issue with Edge Delivery related to an increase in 5XX errors and Video Playback Failure. The issue started at 20:47 UTC on September 5th, 2024. We can confirm that the issue is now resolved as of 21:19 UTC on September 5th, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Updates:

  • Time: Aug. 28, 2024, 1:13 a.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 00:45 on August 28, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/feed/0D54R0000AtdzBQSQY or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: Aug. 27, 2024, 7:29 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AtdzBQSQY. We will provide an update as we make progress.
  • Time: Aug. 27, 2024, 2:59 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AtdzBQSQY. We will provide an update as we make progress.
  • Time: Aug. 27, 2024, 1:13 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AtdzBQSQY. We will provide an update within the next 120 minutes.
  • Time: Aug. 27, 2024, 12:11 p.m.
    Status: Investigating
    Update: We are investigating an emerging issue with Edge Delivery related to cacheable content not being loaded on Google Chrome's version 128. We are actively investigating the issue and will provide another update within the next 120 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: Aug. 26, 2024, 8:52 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 13:15 UTC on August 26, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000Atco7ySQA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: Aug. 25, 2024, 10:31 p.m.
    Status: Monitoring
    Update: We continue monitoring for any further issues; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Atco7ySQA. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: Aug. 25, 2024, 2:03 p.m.
    Status: Monitoring
    Update: We have implemented a fix for this issue as of 12:28 UTC on August 25, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Atco7ySQA. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: Aug. 25, 2024, 1:41 p.m.
    Status: Monitoring
    Update: We have implemented a fix for this issue as of 12:28 UTC on August 25, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Atco7ySQA. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: Aug. 25, 2024, 12:42 p.m.
    Status: Identified
    Update: We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai https://community.akamai.com/customers/s/feed/0D54R0000Atco7ySQA. We will provide the next update as we make progress.
  • Time: Aug. 25, 2024, 11:21 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Atco7ySQA. We will provide the next update as we make progress.
  • Time: Aug. 25, 2024, 10:52 a.m.
    Status: Investigating
    Update: We are investigating an issue with reporting related to latency. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: Aug. 27, 2024, 10:46 a.m.
    Status: Postmortem
    Update: Customers and partners can find an incident summary report, here: [https://community.akamai.com/customers/s/feed/0D54R0000Atc37aSQA](https://community.akamai.com/customers/s/feed/0D54R0000Atc37aSQA)
  • Time: Aug. 26, 2024, 1:13 a.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 23:46 UTC on 23 August, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: Aug. 24, 2024, 3:45 a.m.
    Status: Monitoring
    Update: We have implemented a fix for what we believe may have caused this issue as of 23:46 UTC on August 23, 2024; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: Aug. 23, 2024, 11:26 p.m.
    Status: Identified
    Update: We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Atc37aSQA. We will provide an update within the next 180 minutes.
  • Time: Aug. 23, 2024, 7:34 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Atc37aSQA. We will provide an update as we make progress.
  • Time: Aug. 23, 2024, 2:29 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Atc37aSQA. We will provide an update as we make progress.
  • Time: Aug. 23, 2024, 12:42 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Atc37aSQA. We will provide an update within the next 120 minutes.
  • Time: Aug. 23, 2024, 11:03 a.m.
    Status: Investigating
    Update: Please note that this issue is not related to the previously reported "Traffic reports and URL Traffic reports on the Akamai Control Center and Reporting API".
  • Time: Aug. 23, 2024, 11:02 a.m.
    Status: Investigating
    Update: We are investigating an emerging issue with Reporting related to missing data for the API Usage report in the Akamai Control Center. We are actively investigating the issue and will provide another update within the next 120 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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Frequently Asked Questions - Akamai

Is there a Akamai outage?
The current status of Akamai is: Systems Active
Where can I find the official status page of Akamai?
The official status page for Akamai is here
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