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Is there an Akamai outage?

Akamai status: Systems Active

Last checked: 7 minutes ago

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Akamai outages and incidents

Outage and incident data over the last 30 days for Akamai.

There have been 9 outages or incidents for Akamai in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Akamai

Outlogger tracks the status of these components for Xero:

Account Protector Active
Akamai Identity Cloud Active
Bot Management Active
Client-Side Protection & Compliance (formerly Page Integrity Manager) Active
Edge DNS Active
Prolexic Active
Web Application Firewall Active
Configuration Deployment Active
Content Purge Active
TLS Provisioning Active
Cloudlets Active
Edge Delivery Active
Global Traffic Management Active
Image Management Active
NetStorage Active
Akamai Control Center Active
Case Ticketing Active
Chat Active
Telephony Active
Log Delivery Active
mPulse Active
Reporting Active
SIEM Data feeds Active
Web Security Analytics Active
Akamai MFA Active
Enterprise Application Access Active
Enterprise Application Access: API Service Active
Enterprise Application Access: Configuration Active
Enterprise Application Access: Reporting Active
ETP/SIA: Client Active
ETP/SIA: Configuration Active
ETP/SIA: Connectors Active
ETP/SIA: Name Servers Active
ETP/SIA: Reporting Active
ETP/SIA: Web Proxy Active
Component Status
Active
Account Protector Active
Akamai Identity Cloud Active
Bot Management Active
Client-Side Protection & Compliance (formerly Page Integrity Manager) Active
Edge DNS Active
Prolexic Active
Web Application Firewall Active
Active
Configuration Deployment Active
Content Purge Active
TLS Provisioning Active
Active
Cloudlets Active
Edge Delivery Active
Global Traffic Management Active
Image Management Active
NetStorage Active
Active
Akamai Control Center Active
Case Ticketing Active
Chat Active
Telephony Active
Active
Log Delivery Active
mPulse Active
Reporting Active
SIEM Data feeds Active
Web Security Analytics Active
Active
Akamai MFA Active
Enterprise Application Access Active
Enterprise Application Access: API Service Active
Enterprise Application Access: Configuration Active
Enterprise Application Access: Reporting Active
ETP/SIA: Client Active
ETP/SIA: Configuration Active
ETP/SIA: Connectors Active
ETP/SIA: Name Servers Active
ETP/SIA: Reporting Active
ETP/SIA: Web Proxy Active

Latest Akamai outages and incidents.

View the latest incidents for Akamai and check for official updates:

Updates:

  • Time: July 15, 2024, 9:44 p.m.
    Status: Resolved
    Update: We became aware an issue with WSA and Security Center related to slow loading times and/or 5XX errors that started at around 18:00 UTC on July 15th, 2024. We can confirm that the issue is now resolved as of 18:50 UTC on July 15th, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000Aov21MSQQ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Updates:

  • Time: July 16, 2024, 7:17 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 22:00 UTC on July 10, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AoQxcpSQC?language=en_US or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: July 10, 2024, 10:49 p.m.
    Status: Monitoring
    Update: We have implemented a fix for this issue as of 22:00 UTC on July 10, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQxcpSQC?language=en_US. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: July 10, 2024, 9:45 p.m.
    Status: Identified
    Update: We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQxcpSQC?language=en_US. We will provide another update within the next 60 minutes.
  • Time: July 10, 2024, 8:49 p.m.
    Status: Investigating
    Update: We are investigating an emerging issue with edge delivery in our Dallas Fort Worth (DFW) Data Center where customers may experience performance degradation due to a power issue. We are actively investigating the issue and will provide another update within the next 60 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: July 31, 2024, 3:44 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of July 30, 2024, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: July 16, 2024, 1:20 p.m.
    Status: Monitoring
    Update: Our third-party service provider has implemented a workaround for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: July 15, 2024, 2:37 p.m.
    Status: Identified
    Update: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK?language=en_US. We will provide further updates as we progress.
  • Time: July 12, 2024, 7:11 p.m.
    Status: Investigating
    Update: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK?language=en_US. We will provide further updates as we progress.
  • Time: July 12, 2024, 2:16 a.m.
    Status: Investigating
    Update: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK?language=en_US. We will provide further updates as we progress.
  • Time: July 11, 2024, 5:35 p.m.
    Status: Investigating
    Update: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK?language=en_US. We will provide further updates as we progress.
  • Time: July 11, 2024, 12:54 a.m.
    Status: Investigating
    Update: We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AoQeDsSQK?language=en_US. We will provide further updates as we progress.
  • Time: July 10, 2024, 8:26 p.m.
    Status: Investigating
    Update: We are investigating an emerging issue with a third-party service provider causing delays in log delivery with DataStream 2.0. We are working with the service provider and actively investigating the issue and will provide further updates as we progress. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Updates:

  • Time: July 23, 2024, 8:01 p.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved on July 20, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AoPCGlSQO or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: July 16, 2024, 2:05 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: July 10, 2024, 12:04 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: July 9, 2024, 6:26 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: July 9, 2024, 3:49 p.m.
    Status: Monitoring
    Update: We have identified an issue with Edge Delivery in our Houston data center where users may experience performance degradation due to the capacity stability issues caused by Hurricane Beryl. The issue was observed between 15:00 UTC to 22:30 UTC on July 8, 2024, and we are currently experiencing a recurrence that started at 1:00 UTC on July 9, 2024. We have moved our traffic to another data center and we are monitoring our systems; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.

Updates:

  • Time: July 9, 2024, 4:58 a.m.
    Status: Resolved
    Update: We can confirm that the issue is now resolved as of 03:31 UTC on 9 July 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000Anuc6KSQQ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
  • Time: July 9, 2024, 3:57 a.m.
    Status: Monitoring
    Update: We have identified the cause of the issue and implemented a fix for this issue as of 03:31 UTC on 9 July 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000Anuc6KSQQ. We will continue to monitor to ensure that the impact has been fully mitigated.
  • Time: July 9, 2024, 3:31 a.m.
    Status: Investigating
    Update: We are investigating an issue with Cloudlets related to activation issues. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

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Frequently Asked Questions - Akamai

Is there a Akamai outage?
The current status of Akamai is: Systems Active
Where can I find the official status page of Akamai?
The official status page for Akamai is here
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