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Is there an Alloy outage?

Alloy status: Systems Active

Last checked: 3 minutes ago

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Alloy outages and incidents

Outage and incident data over the last 30 days for Alloy.

There have been 1 outages or incidents for Alloy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Alloy

Outlogger tracks the status of these components for Xero:

Customer Dashboard Active
Production API Active
Sandbox API Active
SDK Active
Webhooks Active
Component Status
Customer Dashboard Active
Production API Active
Sandbox API Active
SDK Active
Webhooks Active

Latest Alloy outages and incidents.

View the latest incidents for Alloy and check for official updates:

Updates:

  • Time: March 13, 2023, 7:54 p.m.
    Status: Resolved
    Update: Our API experienced an increase in errors for certain workflows across a small number of clients between 14:38 and 15:44 ET today. This resulted in some API requests not being resolved completely. Any API requests that resulted in a 206 HTTP status code during this time can be rerun now and will process correctly.

Updates:

  • Time: Feb. 24, 2023, 5:55 p.m.
    Status: Resolved
    Update: We had a period of database instability from 12:35 ET until 12:42 ET (7 minutes) that caused a minor service disruption for our API and database. We have identified and remediated the issue and are continuing to monitor the situation.
  • Time: Feb. 24, 2023, 5:36 p.m.
    Status: Investigating
    Update: Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for updates.

Updates:

  • Time: Feb. 18, 2023, 2:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 18, 2023, 2:21 p.m.
    Status: Monitoring
    Update: Between 8:54 ET and 9:01 ET (7 minutes) there was a short period of degraded service to our API. We are monitoring the situation, but it was quickly resolved.
  • Time: Feb. 18, 2023, 1:56 p.m.
    Status: Investigating
    Update: Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for updates.

Updates:

  • Time: Feb. 18, 2023, 2:17 a.m.
    Status: Resolved
    Update: The API and dashboard have been confirmed to be functioning normally. We have identified the root of the database latency issue, remediated it, and put checks in place to prevent this issue from occurring again. We continue to monitor the situation and will follow up early next week with a postmortem upon request.
  • Time: Feb. 18, 2023, 12:54 a.m.
    Status: Investigating
    Update: As of 19:21 ET, the API and dashboard have been available but performance is still partially degraded. We are continuing to investigate and monitor.
  • Time: Feb. 18, 2023, 12:28 a.m.
    Status: Investigating
    Update: We are currently having intermittent API and dashboard unavailability that is due to database performance degradation. We are actively investigating and will post updates once we know more.
  • Time: Feb. 17, 2023, 11:25 p.m.
    Status: Investigating
    Update: We are triaging an increase in latency to our APIs because of database latency. Our on-call teams are investigating and remediating now.

Updates:

  • Time: Feb. 1, 2023, 1:35 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 1, 2023, 1:26 a.m.
    Status: Monitoring
    Update: Latency is back to normal on all endpoints. We're continuing to monitor overall latency.
  • Time: Feb. 1, 2023, 1:14 a.m.
    Status: Investigating
    Update: We're seeing an increase in latency across certain applications, but no errors. We'll keep this event up to track that increase in latency, but there is nothing to indicate at this time that this is a larger incident.
  • Time: Feb. 1, 2023, 12:55 a.m.
    Status: Investigating
    Update: Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for updates.

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Frequently Asked Questions - Alloy

Is there a Alloy outage?
The current status of Alloy is: Systems Active
Where can I find the official status page of Alloy?
The official status page for Alloy is here
How can I get notified if Alloy is down or experiencing an outage?
To get notified of any status changes to Alloy, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Alloy every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Alloy do?
Alloy is a platform that assists banks and fintechs with identity verification and AML monitoring through its identity data orchestration and fraud prevention software.

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