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Is there an Balto outage?

Balto status: Systems Active

Last checked: 7 minutes ago

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Balto outages and incidents

Outage and incident data over the last 30 days for Balto.

There have been 0 outages or incidents for Balto in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Balto

Outlogger tracks the status of these components for Xero:

Balto Agent App Active
Balto Cloud Active
Balto Data API Active
Balto Real-time Coaching Active
Balto Real-time Quality Assurance Active
Component Status
Balto Agent App Active
Balto Cloud Active
Balto Data API Active
Balto Real-time Coaching Active
Balto Real-time Quality Assurance Active

Latest Balto outages and incidents.

View the latest incidents for Balto and check for official updates:

Updates:

  • Time: Oct. 25, 2022, 12:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 25, 2022, 12:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 24, 2022, 9:37 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 24, 2022, 9:37 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 24, 2022, 8:16 p.m.
    Status: Investigating
    Update: We've received reports that a small number of agents are experiencing a decrease in performance, causing latency issues in our agent/desktop application. Our team is aware of this issue and is currently working on a resolution.
  • Time: Oct. 24, 2022, 8:16 p.m.
    Status: Investigating
    Update: We've received reports that a small number of agents are experiencing a decrease in performance, causing latency issues in our agent/desktop application. Our team is aware of this issue and is currently working on a resolution.

Updates:

  • Time: Oct. 18, 2022, 6:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 18, 2022, 2:03 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 18, 2022, 1:14 p.m.
    Status: Investigating
    Update: We are experiencing an error that prevents Balto from starting/stopping calls. Unfortunately, this affects all Balto products. Our teams are investigating the issues, and we'll keep this channel updated as we work on a resolution.

Updates:

  • Time: Oct. 18, 2022, 6:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 18, 2022, 2:03 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 18, 2022, 1:14 p.m.
    Status: Investigating
    Update: We are experiencing an error that prevents Balto from starting/stopping calls. Unfortunately, this affects all Balto products. Our teams are investigating the issues, and we'll keep this channel updated as we work on a resolution.

Updates:

  • Time: Oct. 18, 2022, 2:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 17, 2022, 7:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 17, 2022, 7:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 17, 2022, 5:06 p.m.
    Status: Identified
    Update: We've escalated this incident to an outage - an increased number of calls are experiencing increased latency and failure to transcribe. The team is aware of this issue and is working to address this problem ASAP.
  • Time: Oct. 17, 2022, 5:06 p.m.
    Status: Identified
    Update: We've escalated this incident to an outage - an increased number of calls are experiencing increased latency and failure to transcribe. The team is aware of this issue and is working to address this problem ASAP.
  • Time: Oct. 17, 2022, 3:38 p.m.
    Status: Investigating
    Update: Several users have reported degraded performance while using Balto. Degraded performance could result in transcription latency or failure to transcribe a subset of calls for our customers. The team is aware of these issues and is working to address the problems. More details will be shared via status.balto.ai.
  • Time: Oct. 17, 2022, 3:38 p.m.
    Status: Investigating
    Update: Several users have reported degraded performance while using Balto. Degraded performance could result in transcription latency or failure to transcribe a subset of calls for our customers. The team is aware of these issues and is working to address the problems. More details will be shared via status.balto.ai.

Updates:

  • Time: July 14, 2022, 3:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 14, 2022, 3:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 14, 2022, 2:43 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 14, 2022, 2:43 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 14, 2022, 2:29 p.m.
    Status: Investigating
    Update: We've received reports that Bato Agent application is displaying an error on loading. Our team is aware of this issue and is working on a resolution.
  • Time: July 14, 2022, 2:29 p.m.
    Status: Investigating
    Update: We've received reports that Bato Agent application is displaying an error on loading. Our team is aware of this issue and is working on a resolution.

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Frequently Asked Questions - Balto

Is there a Balto outage?
The current status of Balto is: Systems Active
Where can I find the official status page of Balto?
The official status page for Balto is here
How can I get notified if Balto is down or experiencing an outage?
To get notified of any status changes to Balto, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Balto every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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