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Is there an Basiq outage?

Basiq status: Systems Active

Last checked: 5 minutes ago

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Basiq outages and incidents

Outage and incident data over the last 30 days for Basiq.

There have been 3 outages or incidents for Basiq in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Basiq

Outlogger tracks the status of these components for Xero:

APIs Active
CDR Connectors Active
Dashboard Active
Documentation Active
Web Connectors Active
Website Active
Component Status
APIs Active
CDR Connectors Active
Dashboard Active
Documentation Active
Web Connectors Active
Website Active

Latest Basiq outages and incidents.

View the latest incidents for Basiq and check for official updates:

Updates:

  • Time: July 28, 2023, 12:07 a.m.
    Status: Resolved
    Update: Work completed as scheduled overnight, no issues noted.
  • Time: July 27, 2023, 7:13 a.m.
    Status: Identified
    Update: Further to the authentication flow updates started earlier in the month (here: https://status.basiq.io/incidents/8g3dz20zstr8) We will enable the new authentication flow for Macquarie (AU00301) tonight at 6pm AEST. These changes relate to CDR only. No impact anticipated.

Updates:

  • Time: July 16, 2023, 11:18 p.m.
    Status: Resolved
    Update: Work completed with no impact as expected.
  • Time: July 13, 2023, 6:57 a.m.
    Status: Identified
    Update: Further to the authentication flow updates started last week (here: https://status.basiq.io/incidents/8g3dz20zstr8) We are ready to add support for the new authentication code flow for the following data holders: AU04301 - CBA AU00401 - BankWest AU20150 - CommBiz AU07601 - IMB These changes relate to CDR only. Work planned to start at 5pm AEST; no impact anticipated.

Updates:

  • Time: July 16, 2023, 11:18 p.m.
    Status: Resolved
    Update: Work completed with no impact as expected.
  • Time: July 13, 2023, 6:57 a.m.
    Status: Identified
    Update: Further to the authentication flow updates started last week (here: https://status.basiq.io/incidents/8g3dz20zstr8) We are ready to add support for the new authentication code flow for the following data holders: AU04301 - CBA AU00401 - BankWest AU20150 - CommBiz AU07601 - IMB These changes relate to CDR only. Work planned to start at 5pm AEST; no impact anticipated.

Updates:

  • Time: July 11, 2023, 11:58 p.m.
    Status: Resolved
    Update: Work has completed, no issues noted.
  • Time: July 11, 2023, 2:52 a.m.
    Status: Identified
    Update: Further to the authentication flow updates started last week (here: https://status.basiq.io/incidents/8g3dz20zstr8) We will upgrading support for outstanding data holders who were unable to be upgraded last week. This work will be rolled out per data holder as issues preventing the upgrade for each are resolved. Tonight (Tues 11 July) we will be adding support for the new authentication flows for ING (AU00201) and Heritage (AU06801). These changes relate to CDR only. Work planned to start at 5pm AEST; no impact anticipated.

Updates:

  • Time: July 11, 2023, 11:58 p.m.
    Status: Resolved
    Update: Work has completed, no issues noted.
  • Time: July 11, 2023, 2:52 a.m.
    Status: Identified
    Update: Further to the authentication flow updates started last week (here: https://status.basiq.io/incidents/8g3dz20zstr8) We will upgrading support for outstanding data holders who were unable to be upgraded last week. This work will be rolled out per data holder as issues preventing the upgrade for each are resolved. Tonight (Tues 11 July) we will be adding support for the new authentication flows for ING (AU00201) and Heritage (AU06801). These changes relate to CDR only. Work planned to start at 5pm AEST; no impact anticipated.

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Frequently Asked Questions - Basiq

Is there a Basiq outage?
The current status of Basiq is: Systems Active
Where can I find the official status page of Basiq?
The official status page for Basiq is here
How can I get notified if Basiq is down or experiencing an outage?
To get notified of any status changes to Basiq, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Basiq every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Basiq do?
Basiq offers a secure open banking API platform for developers to create innovative financial solutions, with access to customer-consented financial data and powerful APIs for valuable insights.

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