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Is there an BenchPrep outage?

BenchPrep status: Systems Active

Last checked: 5 minutes ago

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BenchPrep outages and incidents

Outage and incident data over the last 30 days for BenchPrep.

There have been 0 outages or incidents for BenchPrep in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BenchPrep

Outlogger tracks the status of these components for Xero:

API Active
AWS S3 Active
Console Active
Learning Application Active
NS1 Global DNS Network Active
Raw Data Access Active
Snowflake Data Warehouse (Database) Active
Snowflake Replication Active
Component Status
API Active
AWS S3 Active
Console Active
Learning Application Active
NS1 Global DNS Network Active
Raw Data Access Active
Snowflake Data Warehouse (Database) Active
Snowflake Replication Active

Latest BenchPrep outages and incidents.

View the latest incidents for BenchPrep and check for official updates:

Updates:

  • Time: March 13, 2023, 5:53 p.m.
    Status: Resolved
    Update: The issue has been resolved. Our Ticketing System is fully functional.
  • Time: March 13, 2023, 4:19 p.m.
    Status: Investigating
    Update: We are currently experiencing intermittent issues with our Ticketing System & Knowledge Base - https://support.benchprep.com/home/ You can submit tickets directly via email: [email protected] This DOES NOT affect any of Administration Tools or end user Learning Applications.

Updates:

  • Time: Jan. 17, 2023, 4:05 a.m.
    Status: Resolved
    Update: This incident has been resolved. Data has been fully resynced and is performing regular scheduled syncs as of 18:24:32 CST.
  • Time: Jan. 17, 2023, 4:05 a.m.
    Status: Resolved
    Update: This incident has been resolved. Data has been fully resynced and is performing regular scheduled syncs as of 18:24:32 CST.
  • Time: Jan. 15, 2023, 7:50 p.m.
    Status: Investigating
    Update: We continue monitoring the resynchronization process and are seeing progress. We will continue to provide further updates.
  • Time: Jan. 15, 2023, 7:50 p.m.
    Status: Investigating
    Update: We continue monitoring the resynchronization process and are seeing progress. We will continue to provide further updates.
  • Time: Jan. 15, 2023, 1:03 a.m.
    Status: Investigating
    Update: We have started a process of resynchronization of the data and we are seeing signs of progress. We will continue monitoring the process and will provide further updates.
  • Time: Jan. 15, 2023, 1:03 a.m.
    Status: Investigating
    Update: We have started a process of resynchronization of the data and we are seeing signs of progress. We will continue monitoring the process and will provide further updates.
  • Time: Jan. 14, 2023, 7:24 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue with our 3rd party vendor. Additionally, we are actively seeking alternate means of refreshing the data. We will provide further updates.
  • Time: Jan. 14, 2023, 7:24 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue with our 3rd party vendor. Additionally, we are actively seeking alternate means of refreshing the data. We will provide further updates.
  • Time: Jan. 13, 2023, 10:53 p.m.
    Status: Investigating
    Update: We have confirmed data has not successfully synced since 2023-01-12 19:42 PM CST. We are working on a process of implementing a solution to replicate the data. This process will take time and we will provide further status updates.
  • Time: Jan. 13, 2023, 10:53 p.m.
    Status: Investigating
    Update: We have confirmed data has not successfully synced since 2023-01-12 19:42 PM CST. We are working on a process of implementing a solution to replicate the data. This process will take time and we will provide further status updates.
  • Time: Jan. 13, 2023, 8:19 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Snowflake data replication with our 3rd party vendor. This does not affect any administration or end user applications and the impact is isolated to Snowflake raw data access.
  • Time: Jan. 13, 2023, 8:19 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Snowflake data replication with our 3rd party vendor. This does not affect any administration or end user applications and the impact is isolated to Snowflake raw data access.

Updates:

  • Time: Jan. 13, 2023, 1:56 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 13, 2023, 1:22 a.m.
    Status: Monitoring
    Update: We have disabled BDR database extensions and have restored connectivity. We will continue to monitor for the time being.
  • Time: Jan. 13, 2023, 12:38 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with our backend database system and have put the site into maintenance mode for the time being.

Updates:

  • Time: Jan. 13, 2023, 1:56 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 13, 2023, 1:22 a.m.
    Status: Monitoring
    Update: We have disabled BDR database extensions and have restored connectivity. We will continue to monitor for the time being.
  • Time: Jan. 13, 2023, 12:38 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with our backend database system and have put the site into maintenance mode for the time being.

Updates:

  • Time: Sept. 12, 2022, 12:07 p.m.
    Status: Resolved
    Update: This incident has been resolved. Data has been fully resynced and is performing regular scheduled syncs as of 5:42 am CST.
  • Time: Sept. 10, 2022, 2:31 p.m.
    Status: Monitoring
    Update: The resynchronization process is continuing and we are monitoring progress. Majority of the data has been resynced.
  • Time: Sept. 10, 2022, 12:22 a.m.
    Status: Monitoring
    Update: A fix has been implemented. We are monitoring the results and will provide further updates.
  • Time: Sept. 9, 2022, 8:26 p.m.
    Status: Identified
    Update: The issue has been identified and we are working on implementing a solution to replicate the data. This process will take time and we will provide further status updates.
  • Time: Sept. 9, 2022, 4:01 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Snowflake data replication with our 3rd party vendor. Data has not been successfully synced since 22:41 CST. This does not affect any administration or end user applications and the impact is isolated to Snowflake raw data access.

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Frequently Asked Questions - BenchPrep

Is there a BenchPrep outage?
The current status of BenchPrep is: Systems Active
Where can I find the official status page of BenchPrep?
The official status page for BenchPrep is here
How can I get notified if BenchPrep is down or experiencing an outage?
To get notified of any status changes to BenchPrep, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BenchPrep every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does BenchPrep do?
BenchPrep offers certification training, exam prep, and continuing education. Associations and credentialing bodies can enhance education programs and support lifelong learning.

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