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Is there an BenchPrep outage?

BenchPrep status: Systems Active

Last checked: 2 minutes ago

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BenchPrep outages and incidents

Outage and incident data over the last 30 days for BenchPrep.

There have been 0 outages or incidents for BenchPrep in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BenchPrep

Outlogger tracks the status of these components for Xero:

API Active
AWS S3 Active
Console Active
Learning Application Active
NS1 Global DNS Network Active
Raw Data Access Active
Snowflake Data Warehouse (Database) Active
Snowflake Replication Active
Component Status
API Active
AWS S3 Active
Console Active
Learning Application Active
NS1 Global DNS Network Active
Raw Data Access Active
Snowflake Data Warehouse (Database) Active
Snowflake Replication Active

Latest BenchPrep outages and incidents.

View the latest incidents for BenchPrep and check for official updates:

Updates:

  • Time: April 19, 2022, 8:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 19, 2022, 7:10 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 19, 2022, 7:10 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 19, 2022, 6:22 p.m.
    Status: Monitoring
    Update: We are continuing to monitor and verifying that all our data centers are healthy.
  • Time: April 19, 2022, 5:58 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues. The mitigation steps have been applied and the system is operational.
  • Time: April 19, 2022, 5:58 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues. The mitigation steps have been applied and the system is operational.
  • Time: April 19, 2022, 5:27 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 19, 2022, 5:27 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 19, 2022, 4:55 p.m.
    Status: Identified
    Update: We are working on deploying a fix shortly to mitigate the issue.
  • Time: April 19, 2022, 4:55 p.m.
    Status: Identified
    Update: We are working on deploying a fix shortly to mitigate the issue.
  • Time: April 19, 2022, 4:23 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 19, 2022, 4:23 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 19, 2022, 3:55 p.m.
    Status: Identified
    Update: We will be performing emergency maintenance.
  • Time: April 19, 2022, 3:55 p.m.
    Status: Identified
    Update: We will be performing emergency maintenance.
  • Time: April 19, 2022, 3:33 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 19, 2022, 3:33 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 19, 2022, 3:10 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 19, 2022, 3:10 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 19, 2022, 2:55 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of API errors and are currently looking into the issue.
  • Time: April 19, 2022, 2:55 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of API errors and are currently looking into the issue.

Updates:

  • Time: March 28, 2022, 9:01 p.m.
    Status: Resolved
    Update: We are not seeing Ingress pod restarts after increasing pod count in production.
  • Time: March 28, 2022, 7:59 p.m.
    Status: Monitoring
    Update: We increased the number of pods on Ingress to support the current traffic.
  • Time: March 28, 2022, 7:35 p.m.
    Status: Investigating
    Update: We are currently investigating degraded performance issues with our ingress pods.

Updates:

  • Time: March 28, 2022, 9:01 p.m.
    Status: Resolved
    Update: We are not seeing Ingress pod restarts after increasing pod count in production.
  • Time: March 28, 2022, 7:59 p.m.
    Status: Monitoring
    Update: We increased the number of pods on Ingress to support the current traffic.
  • Time: March 28, 2022, 7:35 p.m.
    Status: Investigating
    Update: We are currently investigating degraded performance issues with our ingress pods.

Updates:

  • Time: Jan. 4, 2022, 4:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 4, 2022, 4:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 4, 2022, 4:07 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 4, 2022, 4:07 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Jan. 4, 2022, 4:02 p.m.
    Status: Monitoring
    Update: Upgraded Redis Cluster was rolled out, we will monitor the situation now
  • Time: Jan. 4, 2022, 4:02 p.m.
    Status: Monitoring
    Update: Upgraded Redis Cluster was rolled out, we will monitor the situation now
  • Time: Jan. 4, 2022, 3:52 p.m.
    Status: Identified
    Update: We are rolling out upgrades to our Redis cluster and will put the site in maintenance for an estimate of 5-10 minutes.
  • Time: Jan. 4, 2022, 3:34 p.m.
    Status: Identified
    Update: We are having issues with our Redis Cluster, we have identified the problem and rolling out the temporary solution
  • Time: Jan. 4, 2022, 3:34 p.m.
    Status: Identified
    Update: We are having issues with our Redis Cluster, we have identified the problem and rolling out the temporary solution

Updates:

  • Time: Jan. 4, 2022, 1:04 a.m.
    Status: Resolved
    Update: Redis fix is applied and the issue is resolved now. We continue to monitor the application.
  • Time: Jan. 4, 2022, 12:28 a.m.
    Status: Monitoring
    Update: We were able to successfully failover the Redis nodes and everything looks good, Now traffic serves to both data centers and monitoring the applications. We will keep monitoring and will update the final status.
  • Time: Jan. 4, 2022, 12:03 a.m.
    Status: Identified
    Update: Redis replication restores completed and failover the Redis services to different node now.
  • Time: Jan. 3, 2022, 11:18 p.m.
    Status: Identified
    Update: We have been running on Dallas past few hours without any issues and performing full Redis replica restoration currently.
  • Time: Jan. 3, 2022, 9:22 p.m.
    Status: Identified
    Update: We restarted our Redis instance and traffic moved to the Dallas data center. Still working on fix.
  • Time: Jan. 3, 2022, 8:47 p.m.
    Status: Identified
    Update: The issue is identified and we are in the process of fixing it.
  • Time: Jan. 3, 2022, 8:30 p.m.
    Status: Investigating
    Update: We are currently investigating login issues. We will keep posted on updates.

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Frequently Asked Questions - BenchPrep

Is there a BenchPrep outage?
The current status of BenchPrep is: Systems Active
Where can I find the official status page of BenchPrep?
The official status page for BenchPrep is here
How can I get notified if BenchPrep is down or experiencing an outage?
To get notified of any status changes to BenchPrep, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BenchPrep every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does BenchPrep do?
BenchPrep offers certification training, exam prep, and continuing education. Associations and credentialing bodies can enhance education programs and support lifelong learning.

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