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Is there an BenchPrep outage?

BenchPrep status: Systems Active

Last checked: 32 seconds ago

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BenchPrep outages and incidents

Outage and incident data over the last 30 days for BenchPrep.

There have been 0 outages or incidents for BenchPrep in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BenchPrep

Outlogger tracks the status of these components for Xero:

API Active
AWS S3 Active
Console Active
Learning Application Active
NS1 Global DNS Network Active
Raw Data Access Active
Snowflake Data Warehouse (Database) Active
Snowflake Replication Active
Component Status
API Active
AWS S3 Active
Console Active
Learning Application Active
NS1 Global DNS Network Active
Raw Data Access Active
Snowflake Data Warehouse (Database) Active
Snowflake Replication Active

Latest BenchPrep outages and incidents.

View the latest incidents for BenchPrep and check for official updates:

Updates:

  • Time: Jan. 4, 2022, 1:04 a.m.
    Status: Resolved
    Update: Redis fix is applied and the issue is resolved now. We continue to monitor the application.
  • Time: Jan. 4, 2022, 12:28 a.m.
    Status: Monitoring
    Update: We were able to successfully failover the Redis nodes and everything looks good, Now traffic serves to both data centers and monitoring the applications. We will keep monitoring and will update the final status.
  • Time: Jan. 4, 2022, 12:03 a.m.
    Status: Identified
    Update: Redis replication restores completed and failover the Redis services to different node now.
  • Time: Jan. 3, 2022, 11:18 p.m.
    Status: Identified
    Update: We have been running on Dallas past few hours without any issues and performing full Redis replica restoration currently.
  • Time: Jan. 3, 2022, 9:22 p.m.
    Status: Identified
    Update: We restarted our Redis instance and traffic moved to the Dallas data center. Still working on fix.
  • Time: Jan. 3, 2022, 8:47 p.m.
    Status: Identified
    Update: The issue is identified and we are in the process of fixing it.
  • Time: Jan. 3, 2022, 8:30 p.m.
    Status: Investigating
    Update: We are currently investigating login issues. We will keep posted on updates.

Updates:

  • Time: Dec. 27, 2021, 1:34 p.m.
    Status: Resolved
    Update: Verified that issue was with the incorrect locales updated from the script.
  • Time: Dec. 27, 2021, 11:54 a.m.
    Status: Monitoring
    Update: A fix for locale crash have been implemented, services should be back - we are still looking at the issue at actual localization for select tenants
  • Time: Dec. 27, 2021, 11:47 a.m.
    Status: Investigating
    Update: There is an issue with our localization impacting some tenants login pages, we are still investigating.
  • Time: Dec. 27, 2021, 11:29 a.m.
    Status: Investigating
    Update: We are currently investigating degraded performance of the login pages

Updates:

  • Time: Dec. 27, 2021, 1:34 p.m.
    Status: Resolved
    Update: Verified that issue was with the incorrect locales updated from the script.
  • Time: Dec. 27, 2021, 11:54 a.m.
    Status: Monitoring
    Update: A fix for locale crash have been implemented, services should be back - we are still looking at the issue at actual localization for select tenants
  • Time: Dec. 27, 2021, 11:47 a.m.
    Status: Investigating
    Update: There is an issue with our localization impacting some tenants login pages, we are still investigating.
  • Time: Dec. 27, 2021, 11:29 a.m.
    Status: Investigating
    Update: We are currently investigating degraded performance of the login pages

Updates:

  • Time: Nov. 2, 2021, 2:44 a.m.
    Status: Resolved
    Update: No critical identified and seems normal.
  • Time: Nov. 2, 2021, 2:38 a.m.
    Status: Monitoring
    Update: We are still monitoring and checking all the possibilities for this issue.
  • Time: Nov. 2, 2021, 1:14 a.m.
    Status: Monitoring
    Update: Restarted Redis nodes in the production cluster. Currently monitoring the system.
  • Time: Nov. 2, 2021, 1:06 a.m.
    Status: Investigating
    Update: We are currently investigating the issue.

Updates:

  • Time: Nov. 2, 2021, 2:44 a.m.
    Status: Resolved
    Update: No critical identified and seems normal.
  • Time: Nov. 2, 2021, 2:38 a.m.
    Status: Monitoring
    Update: We are still monitoring and checking all the possibilities for this issue.
  • Time: Nov. 2, 2021, 1:14 a.m.
    Status: Monitoring
    Update: Restarted Redis nodes in the production cluster. Currently monitoring the system.
  • Time: Nov. 2, 2021, 1:06 a.m.
    Status: Investigating
    Update: We are currently investigating the issue.

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Frequently Asked Questions - BenchPrep

Is there a BenchPrep outage?
The current status of BenchPrep is: Systems Active
Where can I find the official status page of BenchPrep?
The official status page for BenchPrep is here
How can I get notified if BenchPrep is down or experiencing an outage?
To get notified of any status changes to BenchPrep, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BenchPrep every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does BenchPrep do?
BenchPrep offers certification training, exam prep, and continuing education. Associations and credentialing bodies can enhance education programs and support lifelong learning.

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