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Is there an Bloomreach outage?

Bloomreach status: Systems Active

Last checked: 2 minutes ago

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Bloomreach outages and incidents

Outage and incident data over the last 30 days for Bloomreach.

There have been 2 outages or incidents for Bloomreach in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Bloomreach

Outlogger tracks the status of these components for Xero:

Bloomreach Content SaaS Active
Asia Pacific Northeast (JP) Active
Asia Pacific Northeast (KR) Active
Asia Pacific Southeast (AU) Active
Asia Pacific Southeast (SG) Active
CA Central Active
EU Central Active
EU West Active
EU West-2 Active
US East Active
US Northeast Active
US Northwest Active
US West Active
C7S Active
CA1 Active
CIN Active
CIS Active
ENG Active
EU1 Active
EU2 Active
EXP Active
UK1 Active
US1 Active
US2 Active
US3 Active
Bloomreach Cloud APAC Active
Bloomreach Cloud EU-A (NL) Active
Bloomreach Cloud EU-B (NL2) Active
Bloomreach Cloud US Active
brSM EMEA Active
brSM US Active
Component Status
Bloomreach Content SaaS Active
Active
Asia Pacific Northeast (JP) Active
Asia Pacific Northeast (KR) Active
Asia Pacific Southeast (AU) Active
Asia Pacific Southeast (SG) Active
CA Central Active
EU Central Active
EU West Active
EU West-2 Active
US East Active
US Northeast Active
US Northwest Active
US West Active
Active
C7S Active
CA1 Active
CIN Active
CIS Active
ENG Active
EU1 Active
EU2 Active
EXP Active
UK1 Active
US1 Active
US2 Active
US3 Active
Active
Bloomreach Cloud APAC Active
Bloomreach Cloud EU-A (NL) Active
Bloomreach Cloud EU-B (NL2) Active
Bloomreach Cloud US Active
Active
brSM EMEA Active
brSM US Active

Latest Bloomreach outages and incidents.

View the latest incidents for Bloomreach and check for official updates:

Updates:

  • Time: July 14, 2023, 3:48 p.m.
    Status: Resolved
    Update: Dear Customer, We are pleased to inform you that disruption in the availability of the Bloomreach Search reported on 14th July 2023 has now been resolved. Please verify the availability of your end and let us know if you are still experiencing any problems. We apologise for the inconvenience caused. If you have any further questions or need additional assistance, please reach out to support. Best regards, Bloomreach Support team
  • Time: July 14, 2023, 2:55 p.m.
    Status: Monitoring
    Update: Dear Customer, A fix has been implemented and we are monitoring the results. Kind regards, Bloomreach Support Team.
  • Time: July 14, 2023, 2:42 p.m.
    Status: Identified
    Update: Dear Customer, The issue has been identified and our teams are working on implementing the fix. Kind regards, Bloomreach Support Team.
  • Time: July 14, 2023, 2:35 p.m.
    Status: Investigating
    Update: Dear Customer, We are currently experiencing a disruption in the availability of the Bloomreach Search . Our teams are busy investigating the situation and attempting to restore availability as soon as possible. We apologise for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support Team.

Updates:

  • Time: July 7, 2023, 11:03 a.m.
    Status: Resolved
    Update: The incident was resolved.
  • Time: July 7, 2023, 10:09 a.m.
    Status: Monitoring
    Update: The application is partially functional again, but downtime is still possible. Engineers are working on a rollback to previous versions to prevent further downtimes.
  • Time: July 7, 2023, 9:38 a.m.
    Status: Identified
    Update: The fix is being prepared; the issue's complexity requires more preparation time.
  • Time: July 7, 2023, 9:07 a.m.
    Status: Identified
    Update: Issue has been identified, team is working on making a fix.
  • Time: July 7, 2023, 8:58 a.m.
    Status: Investigating
    Update: We will provide the following update in 30 mins.
  • Time: July 7, 2023, 8:57 a.m.
    Status: Investigating
    Update: The team is investigating the issue causing the unavailability of certain features on the EU1 instance. Impacted are all features working with calculations of customers' data - reports, personalized web layers, and campaigns.

Updates:

  • Time: May 18, 2023, 6:27 a.m.
    Status: Resolved
    Update: Dear Customer, We are pleased to inform you that disruption in the availability of the Bloomreach Pathways has now been resolved. Please verify the availability of the pathways API and let us know if you are still experiencing any problems. We apologize for the inconvenience caused. If you have any further questions or need additional assistance, please reach out to support. Best regards, Bloomreach Support Team
  • Time: May 18, 2023, 6:23 a.m.
    Status: Monitoring
    Update: Dear Customer, A fix has been implemented and we are monitoring the results. Kind regards, Bloomreach Support team.
  • Time: May 18, 2023, 5:47 a.m.
    Status: Identified
    Update: Dear Customer, The issue has been identified and we are working on the solution. Kind regards, Bloomreach Support Team.
  • Time: May 18, 2023, 5:44 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 18, 2023, 5:44 a.m.
    Status: Investigating
    Update: Dear Customer, We are currently experiencing a disruption in the availability of the Bloomreach Pathways. Our teams are busy investigating the situation and attempting to restore availability as soon as possible. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support team.

Updates:

  • Time: April 24, 2023, 2:22 p.m.
    Status: Resolved
    Update: Dear Customer, We are pleased to inform you that disruption in the availability of the Bloomreach Pathways first reported on 24th April 2023 has now been resolved. Please verify the availability of your Bloomreach applications and let us know if you are still experiencing any problems. We apologize for the inconvenience caused. If you have any further questions or need additional assistance, please reach out to support. Best regards, Bloomreach Support Team
  • Time: April 24, 2023, 2:20 p.m.
    Status: Identified
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 24, 2023, 1:45 p.m.
    Status: Investigating
    Update: Dear Customer, We are currently experiencing a disruption in the availability of the Bloomreach Pathways. Our teams are busy investigating the situation and attempting to restore availability as soon as possible. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support team.

Updates:

  • Time: April 24, 2023, 2:18 p.m.
    Status: Resolved
    Update: Dear Customer, We are pleased to inform you that disruption in the availability of the Bloomreach Search & Merch first reported on 24th April 2023 has now been resolved. Please verify the availability of your Bloomreach applications and let us know if you are still experiencing any problems. We apologize for the inconvenience caused. If you have any further questions or need additional assistance, please reach out to support. Best regards, Bloomreach Support team
  • Time: April 24, 2023, 1:51 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Kind regards, Bloomreach Support Team.
  • Time: April 24, 2023, 1:21 p.m.
    Status: Identified
    Update: The issue has been identified and we are working on the solution. Kind regards, Bloomreach Support Team.
  • Time: April 24, 2023, 1:09 p.m.
    Status: Investigating
    Update: Dear Customer, We are currently experiencing a disruption in the availability of the Bloomreach Search & Merch platform. Our teams are busy investigating the situation and attempting to restore availability as soon as possible. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support team.

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Frequently Asked Questions - Bloomreach

Is there a Bloomreach outage?
The current status of Bloomreach is: Systems Active
Where can I find the official status page of Bloomreach?
The official status page for Bloomreach is here
How can I get notified if Bloomreach is down or experiencing an outage?
To get notified of any status changes to Bloomreach, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Bloomreach every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Bloomreach do?
Bloomreach uses AI and real-time data to personalize the e-commerce experience, connecting customers with what they want to see.

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