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Is there an BluIP outage?

BluIP status: Systems Active

Last checked: 3 minutes ago

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BluIP outages and incidents

Outage and incident data over the last 30 days for BluIP.

There have been 0 outages or incidents for BluIP in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BluIP

Outlogger tracks the status of these components for Xero:

Akixi Active
bluip.io Active
Call Recording Active
DMS Active
E911 Services Active
Endpoint Registration Active
External ISP Carriers (Non-BluIP) Active
Loki Active
Master Access Active
Microsoft Teams Calling Active
myPortal Active
Online Support Active
Orion (Billing) Active
Palladion/Sniffer Active
Peering Active
QoS Tool Active
SBC (Session Border Controller) Active
UC-One Active
Underlying Carrier Active
Underlying Infrastructure Active
Unity Active
Virtual Fax Active
Voice - Inbound Active
Voice Inbound - Toll Free Active
Voicemail Active
Voice - Outbound Active
Webex Active
XSI Integrations Active
AI Engines Active
Frontend IVR / AI API Platform Active
Fulfillment Active
Reporting Active
SMS Active
Ticketing System Active
Voice AI Active
WebRTC Portal Login Active
WebRTC Voice Services Active
Call Center Client Active
CC Reporting Active
Dialer V3 Active
Dialer V5 Active
Chicago Active
Los Angeles Active
Component Status
Akixi Active
bluip.io Active
Call Recording Active
DMS Active
E911 Services Active
Endpoint Registration Active
External ISP Carriers (Non-BluIP) Active
Loki Active
Master Access Active
Microsoft Teams Calling Active
myPortal Active
Online Support Active
Orion (Billing) Active
Palladion/Sniffer Active
Peering Active
QoS Tool Active
SBC (Session Border Controller) Active
UC-One Active
Underlying Carrier Active
Underlying Infrastructure Active
Unity Active
Virtual Fax Active
Voice - Inbound Active
Voice Inbound - Toll Free Active
Voicemail Active
Voice - Outbound Active
Webex Active
XSI Integrations Active
Active
AI Engines Active
Frontend IVR / AI API Platform Active
Active
Fulfillment Active
Reporting Active
SMS Active
Ticketing System Active
Voice AI Active
WebRTC Portal Login Active
WebRTC Voice Services Active
Active
Call Center Client Active
CC Reporting Active
Active
Dialer V3 Active
Dialer V5 Active
Active
Chicago Active
Los Angeles Active

Latest BluIP outages and incidents.

View the latest incidents for BluIP and check for official updates:

Updates:

  • Time: June 23, 2022, 5:09 p.m.
    Status: Resolved
    Update: Degraded voice issue has been fully resolved. BluIP will be sending out an official RCA once we receive more information from the ULC. Thank you for your patience in this matter.
  • Time: June 21, 2022, 3:39 a.m.
    Status: Monitoring
    Update: UPDATE: Although the issue is resolved, BluIP will continue to monitor for the next 12 hours. If you or your customers are experiencing any further issues, please contact BluIP support at [email protected]. Thank you for your patience in this matter.
  • Time: June 20, 2022, 4:58 p.m.
    Status: Monitoring
    Update: Our Underlying Carrier has reported that service has been restored, we kindly ask that you retest. More updates will be posted as soon as more information is available. Thank you for your patience.
  • Time: June 20, 2022, 2:51 p.m.
    Status: Identified
    Update: Issue has been identified as a major outage with one of our Underlying Carriers(ULC). BluIP has engaged this ULC we are escalating every half hour. We will update as more information becomes available. Thank you for your patience in this matter.
  • Time: June 20, 2022, 1:35 p.m.
    Status: Investigating
    Update: We are currently investigating reports of call failure and disconnect. Our initial investigation shows it seems to be related to one of our Underlying Carriers (ULC). Some call services may be affected at this time. We are working diligently to restore service levels to normal status. Updates will will be posted as soon as more information is available. Thank you for your patience.

Updates:

  • Time: Jan. 27, 2022, 6:36 p.m.
    Status: Resolved
    Update: This incident has been resolved. We will be releasing RCA as soon as more information is available. If you have any questions or concerns, please open a ticket with the BluIP Support Team at [email protected].
  • Time: Jan. 26, 2022, 1:17 a.m.
    Status: Monitoring
    Update: We have identified the issue and have and have implemented a fix to restore voice services. We will continue to monitor and we will update as more information becomes available. Thank you for your patience in this matter.
  • Time: Jan. 25, 2022, 11:53 p.m.
    Status: Investigating
    Update: We are currently investigating reports of inbound/outbound call completion issues. Some call services may be affected at this time. We are working diligently to restore service levels to normal status. Updates will will be posted as soon as more information is available. Thank you for your patience.

Updates:

  • Time: Jan. 16, 2022, 4:14 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 14, 2022, 6:34 p.m.
    Status: Monitoring
    Update: We have identified the issue that was potentially causing voice service issues and have implemented a fix. We will continue to monitor for 24 hours. Thank you for your patience in this matter.
  • Time: Jan. 14, 2022, 2:45 p.m.
    Status: Investigating
    Update: We are currently investigating reports of inbound voice issues. Some call services may be affected at this time. We are working diligently to restore service levels to normal status. Updates will will be posted as soon as more information is available. Thank you for your patience.

Updates:

  • Time: Jan. 16, 2022, 4:14 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 14, 2022, 10:39 p.m.
    Status: Monitoring
    Update: This issue has been resolved. We will continue to monitor to monitor for 24 hours.
  • Time: Jan. 13, 2022, 2:49 p.m.
    Status: Identified
    Update: BluIP is experiencing intermittent service issues with one of our Inbound Underlying Carriers; this may temporarily affect inbound call completion to some customers/partners. The identified carrier is working to resolve the service interruptions and BluIP will be providing more information as it becomes available. If you have any questions or concerns, please open a ticket by emailing BluIP Support at [email protected]. Thank you for your patience in this matter.

Updates:

  • Time: Jan. 13, 2022, 12:32 a.m.
    Status: Resolved
    Update: No further reports of inbound voice degradation, Issue has been resolved. Thank you for your patience in this matter.
  • Time: Jan. 12, 2022, 3:24 a.m.
    Status: Monitoring
    Update: Update: A fix has been implemented by the carrier and calls should be completing as normal. We will continue to monitor for the next 24 hours. Please open a ticket with BluIP support if you continue to experience any issues.
  • Time: Jan. 11, 2022, 9:57 p.m.
    Status: Identified
    Update: BluIP is experiencing intermittent service issues with one of our Inbound Underlying Carriers; this may temporarily affect inbound call completion to some customers/partners. The identified carrier is working to resolve the service interruptions and BluIP will be providing more information as it becomes available. If you have any questions or concerns, please open a ticket by emailing BluIP Support at [email protected]. Thank you for your patience in this matter.

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Frequently Asked Questions - BluIP

Is there a BluIP outage?
The current status of BluIP is: Systems Active
Where can I find the official status page of BluIP?
The official status page for BluIP is here
How can I get notified if BluIP is down or experiencing an outage?
To get notified of any status changes to BluIP, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BluIP every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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