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Is there an BluIP outage?

BluIP status: Systems Active

Last checked: 16 seconds ago

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BluIP outages and incidents

Outage and incident data over the last 30 days for BluIP.

There have been 0 outages or incidents for BluIP in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BluIP

Outlogger tracks the status of these components for Xero:

Akixi Active
bluip.io Active
Call Recording Active
DMS Active
E911 Services Active
Endpoint Registration Active
External ISP Carriers (Non-BluIP) Active
Loki Active
Master Access Active
Microsoft Teams Calling Active
myPortal Active
Online Support Active
Orion (Billing) Active
Palladion/Sniffer Active
Peering Active
QoS Tool Active
SBC (Session Border Controller) Active
UC-One Active
Underlying Carrier Active
Underlying Infrastructure Active
Unity Active
Virtual Fax Active
Voice - Inbound Active
Voice Inbound - Toll Free Active
Voicemail Active
Voice - Outbound Active
Webex Active
XSI Integrations Active
AI Engines Active
Frontend IVR / AI API Platform Active
Fulfillment Active
Reporting Active
SMS Active
Ticketing System Active
Voice AI Active
WebRTC Portal Login Active
WebRTC Voice Services Active
Call Center Client Active
CC Reporting Active
Dialer V3 Active
Dialer V5 Active
Chicago Active
Los Angeles Active
Component Status
Akixi Active
bluip.io Active
Call Recording Active
DMS Active
E911 Services Active
Endpoint Registration Active
External ISP Carriers (Non-BluIP) Active
Loki Active
Master Access Active
Microsoft Teams Calling Active
myPortal Active
Online Support Active
Orion (Billing) Active
Palladion/Sniffer Active
Peering Active
QoS Tool Active
SBC (Session Border Controller) Active
UC-One Active
Underlying Carrier Active
Underlying Infrastructure Active
Unity Active
Virtual Fax Active
Voice - Inbound Active
Voice Inbound - Toll Free Active
Voicemail Active
Voice - Outbound Active
Webex Active
XSI Integrations Active
Active
AI Engines Active
Frontend IVR / AI API Platform Active
Active
Fulfillment Active
Reporting Active
SMS Active
Ticketing System Active
Voice AI Active
WebRTC Portal Login Active
WebRTC Voice Services Active
Active
Call Center Client Active
CC Reporting Active
Active
Dialer V3 Active
Dialer V5 Active
Active
Chicago Active
Los Angeles Active

Latest BluIP outages and incidents.

View the latest incidents for BluIP and check for official updates:

Updates:

  • Time: July 16, 2018, 4:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 14, 2018, 5:49 a.m.
    Status: Monitoring
    Update: Working with the ULC's we have stabilized traffic to the BluIP cloud network. We will continue to monitor. Thank you for your patience in this matter.
  • Time: July 14, 2018, 3:09 a.m.
    Status: Identified
    Update: We have identified the issue with multiple Underlying Carriers (ULC) and we are working with these carriers to resolve. Thank you for you patience.
  • Time: July 14, 2018, 12:02 a.m.
    Status: Investigating
    Update: We are investigating reports of degraded cloud services. Please standby for more information.

Updates:

  • Time: July 13, 2018, 10:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 13, 2018, 6:22 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 13, 2018, 5:28 p.m.
    Status: Identified
    Update: We have identified the issue being related to an upstream outage to a major Tier 1 Underlying Carrier (ULC). We have removed this ULC's ability to route to the BluIP network and we are continuing to monitor. BluIP Service levels have been restored for the time being and we are working with the carrier for resolution. We thank you for your patience.
  • Time: July 13, 2018, 4:20 p.m.
    Status: Identified
    Update: The issue has been identified. We are working diligently to restore service levels to normal status. Thank you for your patience.
  • Time: July 13, 2018, 3:20 p.m.
    Status: Investigating
    Update: We are currently investigating degraded call/web services. We are working diligently to restore service levels to normal status. Updates will will be posted as soon as more information is available. Thank you for your patience.

Updates:

  • Time: April 16, 2018, 8:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 16, 2018, 8:40 p.m.
    Status: Monitoring
    Update: UPDATE: Call processing IS NOT AFFECTED. This has been isolated to some portal access and WebRTC login. If you are a WEbRTC user, please refresh your browser and login.
  • Time: April 16, 2018, 8:30 p.m.
    Status: Investigating
    Update: We are currently investigating alarms related to our Chicago market infrastructure. Some call services may be affected at this time. We are working diligently to restore service levels to normal status. Updates will will be posted as soon as more information is available. Thank you for your patience.

Updates:

  • Time: Nov. 10, 2017, 4:58 p.m.
    Status: Resolved
    Update: ULC has reported this incident as resolved as of 8:40PST; we will update all tickets opened with support with RFO when available.
  • Time: Nov. 10, 2017, 4:48 p.m.
    Status: Monitoring
    Update: Toll Free origination degradation is currently being investigated and we have some reports that service has been restored to some customers as of 8:40 PST. We will update you as more information is available from the ULC.
  • Time: Nov. 10, 2017, 4:17 p.m.
    Status: Investigating
    Update: We have multiple reports of toll-free (800) service being degraded in some areas. This may affect call origination and we are currently investigating with our ULC (Underlying Carrier). We will post more updates as they are available.

Updates:

  • Time: Aug. 17, 2017, 10:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 17, 2017, 5:15 p.m.
    Status: Investigating
    Update: We are experiencing intermittent issues with the MyPortal login page (myportal.masteraccess.com). If you cannot reach the portal page, please refresh your browser and attempt to re-connect. We will keep you updated as more information is gathered regarding this. Thank you for your patience.

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Frequently Asked Questions - BluIP

Is there a BluIP outage?
The current status of BluIP is: Systems Active
Where can I find the official status page of BluIP?
The official status page for BluIP is here
How can I get notified if BluIP is down or experiencing an outage?
To get notified of any status changes to BluIP, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BluIP every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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