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Is there an BluIP outage?

BluIP status: Systems Active

Last checked: 3 minutes ago

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BluIP outages and incidents

Outage and incident data over the last 30 days for BluIP.

There have been 0 outages or incidents for BluIP in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for BluIP

Outlogger tracks the status of these components for Xero:

Akixi Active
bluip.io Active
Call Recording Active
DMS Active
E911 Services Active
Endpoint Registration Active
External ISP Carriers (Non-BluIP) Active
Loki Active
Master Access Active
Microsoft Teams Calling Active
myPortal Active
Online Support Active
Orion (Billing) Active
Palladion/Sniffer Active
Peering Active
QoS Tool Active
SBC (Session Border Controller) Active
UC-One Active
Underlying Carrier Active
Underlying Infrastructure Active
Unity Active
Virtual Fax Active
Voice - Inbound Active
Voice Inbound - Toll Free Active
Voicemail Active
Voice - Outbound Active
Webex Active
XSI Integrations Active
AI Engines Active
Frontend IVR / AI API Platform Active
Fulfillment Active
Reporting Active
SMS Active
Ticketing System Active
Voice AI Active
WebRTC Portal Login Active
WebRTC Voice Services Active
Call Center Client Active
CC Reporting Active
Dialer V3 Active
Dialer V5 Active
Chicago Active
Los Angeles Active
Component Status
Akixi Active
bluip.io Active
Call Recording Active
DMS Active
E911 Services Active
Endpoint Registration Active
External ISP Carriers (Non-BluIP) Active
Loki Active
Master Access Active
Microsoft Teams Calling Active
myPortal Active
Online Support Active
Orion (Billing) Active
Palladion/Sniffer Active
Peering Active
QoS Tool Active
SBC (Session Border Controller) Active
UC-One Active
Underlying Carrier Active
Underlying Infrastructure Active
Unity Active
Virtual Fax Active
Voice - Inbound Active
Voice Inbound - Toll Free Active
Voicemail Active
Voice - Outbound Active
Webex Active
XSI Integrations Active
Active
AI Engines Active
Frontend IVR / AI API Platform Active
Active
Fulfillment Active
Reporting Active
SMS Active
Ticketing System Active
Voice AI Active
WebRTC Portal Login Active
WebRTC Voice Services Active
Active
Call Center Client Active
CC Reporting Active
Active
Dialer V3 Active
Dialer V5 Active
Active
Chicago Active
Los Angeles Active

Latest BluIP outages and incidents.

View the latest incidents for BluIP and check for official updates:

Updates:

  • Time: May 19, 2016, 5:51 p.m.
    Status: Resolved
    Update: Upon further testing, this issue has been identified and resolved. If you have any further reports of trouble please contact [email protected]
  • Time: May 19, 2016, 5:26 p.m.
    Status: Monitoring
    Update: Service has been restored by the carrier; we are continuing to monitor. Restore time was approximately 10:13AM PST.
  • Time: May 19, 2016, 4:38 p.m.
    Status: Identified
    Update: We have the identified the issue and are working to restore service; thank you for your patience.
  • Time: May 19, 2016, 4:07 p.m.
    Status: Investigating
    Update: We are experiencing a major outage between one of our Peering ULC. We are working to restore service with the carrier. We will update you with more information as this become available.

Updates:

  • Time: May 18, 2016, 10:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 18, 2016, 9:35 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 18, 2016, 9:35 p.m.
    Status: Investigating
    Update: ULC reports that Inbound service has been restored. This is related to a SBC failure in the San Jose region. Please test and relay any additional reports of call failure to [email protected]. Thank you for your patience; we will release RFO as soon as available.
  • Time: May 18, 2016, 9 p.m.
    Status: Investigating
    Update: We are investigating multiple reports of origination failure. We have opened a ticket with the ULC for further investigation. We appreciate your patience regarding his matter. We will have an update as soon as we have more information available.

Updates:

  • Time: May 14, 2016, 5:07 a.m.
    Status: Resolved
    Update: After testing with the ULC we have confirmed the issue has been resolved. For official RFO please submit a request to [email protected] if you have not done so already. Thank you.
  • Time: May 14, 2016, 3:40 a.m.
    Status: Monitoring
    Update: Maintenance has been completed by the ULC and all alarms have cleared. We will continue to monitor with the carrier until we are confident this has been resolved. Please report any further issues to [email protected] We appreciate your business and thank you for your patience.
  • Time: May 14, 2016, 2:55 a.m.
    Status: Identified
    Update: ULC reports they have begun maintenance and are replacing hardware.
  • Time: May 14, 2016, 2:50 a.m.
    Status: Identified
    Update: ULC Field Technician has arrived on-site with the appropriate hardware. We will update you with any further as it becomes available. Thank you for your patience.
  • Time: May 14, 2016, 2:34 a.m.
    Status: Identified
    Update: ULC reports that hardware was delayed en route. Delivery and installation is expected at any time. We will update you with more information as it is available to us. Thank you for your patience regarding this matter.
  • Time: May 14, 2016, 12:57 a.m.
    Status: Identified
    Update: ULC has set an ETA of 1:30GMT(6:30PM) for hardware delivery. We well update you as we receive more information. Thank you for your patience.
  • Time: May 14, 2016, 12:35 a.m.
    Status: Identified
    Update: ULC has identified the issue as a hardware failure and is dispatching for repair. Currently here is no ETA; we well update you as soon as we have more information. Thank you for your patience.
  • Time: May 13, 2016, 11:42 p.m.
    Status: Investigating
    Update: We are continuing to investigate and isolate the issue. Although service seems to have stabilized within the last 20 minutes we are not considering this resolved. Thank you for your patience in this matter.
  • Time: May 13, 2016, 10:42 p.m.
    Status: Investigating
    Update: We are currently investigating customer reports of degraded service to endpoints registering to the Chicago markets. We are working to isolate and identify the issue.

Updates:

  • Time: May 2, 2016, 7:58 p.m.
    Status: Resolved
    Update: ULC (Underlying Carrier) identified an upstream provider that was incrementing errors on their circuit. Issue was resolved by the ULC and service has been restored. Please contact support if you have any questions or concerns at: [email protected] Thank you for your patience in this matter.
  • Time: May 2, 2016, 4:39 p.m.
    Status: Identified
    Update: We are currently experiencing issues with one of our ULC for 1-800 termination and inbound. This is NOT affecting all customers and is isolated only to certain regions. You may experience issues like OWA (One-Way-Audio) or media clipping during this time. We have identified the problem and the carrier is working to resolve. If you have any other questions or concerns, please contact support at [email protected] Thank you for you patience.

Updates:

  • Time: April 28, 2016, 5:59 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 27, 2016, 5:32 p.m.
    Status: Identified
    Update: We have had multiple reports of partners/customers experiencing issues with Verizon ISP services. According to http://internetpulse.keynote.com/ there are routing issues between multiple carriers to Verizon. If you are a Verizon or Verizon associated customer having difficulties reaching the BluIP network, please open a ticket with you ISP immediately.

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Frequently Asked Questions - BluIP

Is there a BluIP outage?
The current status of BluIP is: Systems Active
Where can I find the official status page of BluIP?
The official status page for BluIP is here
How can I get notified if BluIP is down or experiencing an outage?
To get notified of any status changes to BluIP, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of BluIP every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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