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Is there an Nutanix outage?

Nutanix status: Systems Active

Last checked: 11 minutes ago

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Nutanix outages and incidents

Outage and incident data over the last 30 days for Nutanix.

There have been 0 outages or incidents for Nutanix in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Nutanix

Outlogger tracks the status of these components for Xero:

Beam Active
Data Lens (datalens.nutanix.com) Active
Flow Security Central Active
Karbon Platform Services Active
Nutanix Central (NC) Active
Nutanix Cloud Clusters (NC2) Active
Nutanix Support Portal (portal.nutanix.com) Active
insights.nutanix.com Active
portal.nutanix.com/page/home Active
sreassist.insights.nutanix.com Active
FRA01 - Frankfurt, Germany Active
IAD01 - Ashburn, VA Active
IAD02 - Ashburn, VA Active
IAD03 - Ashburn, VA Active
LHR01 - London, England Active
RNO01 - Reno Active
Beam Government (beam.nutanix.us) Active
Component Status
Beam Active
Data Lens (datalens.nutanix.com) Active
Flow Security Central Active
Karbon Platform Services Active
Nutanix Central (NC) Active
Nutanix Cloud Clusters (NC2) Active
Nutanix Support Portal (portal.nutanix.com) Active
Active
insights.nutanix.com Active
portal.nutanix.com/page/home Active
sreassist.insights.nutanix.com Active
Active
FRA01 - Frankfurt, Germany Active
IAD01 - Ashburn, VA Active
IAD02 - Ashburn, VA Active
IAD03 - Ashburn, VA Active
LHR01 - London, England Active
RNO01 - Reno Active
Active
Beam Government (beam.nutanix.us) Active

Latest Nutanix outages and incidents.

View the latest incidents for Nutanix and check for official updates:

Updates:

  • Time: May 8, 2024, 8:34 p.m.
    Status: Resolved
    Update: Nutanix Cloud Clusters (NC2) experienced intermittent availability on Monday, May 6th, 2024, from 18:40 UTC - 19:40 UTC. All services were recorded after that window.

Updates:

  • Time: Dec. 20, 2023, 10:05 p.m.
    Status: Resolved
    Update: The incident has been resolved and all services are back to normal
  • Time: Dec. 20, 2023, 10:04 p.m.
    Status: Identified
    Update: The issue has been identified and we are working on the resolution.
  • Time: Dec. 20, 2023, 9:35 p.m.
    Status: Investigating
    Update: We are currently investigating the issue

Updates:

  • Time: June 29, 2023, 10:10 a.m.
    Status: Resolved
    Update: The incident has been resolved. Please log out from the Frame Console and log back in.
  • Time: June 29, 2023, 9:22 a.m.
    Status: Identified
    Update: We have identified intermittent issues with end users logging into the Frame console. We are working on stabilizing the process of authenticating.

Updates:

  • Time: May 18, 2023, 3:08 p.m.
    Status: Resolved
    Update: The issue has been resolved. The Platform is working as expected.
  • Time: May 18, 2023, 2:22 p.m.
    Status: Monitoring
    Update: We have identified the issue, and a fix has been put in place. The Frame Admin Console, as well as accessing end-user Launchpads, should be functioning as expected. We will continue to monitor the situation and provide relevant updates at status.nutanix.com
  • Time: May 18, 2023, 2:04 p.m.
    Status: Investigating
    Update: We are seeing intermittent issues logging in and navigating the Frame Admin Console as well as accessing end-user Launchpads. We are investigating the issue and will post updates here. Please check back at status.nutanix.com for updates.

Updates:

  • Time: Feb. 27, 2023, 8:34 p.m.
    Status: Resolved
    Update: The update has been applied to all affected accounts with Enterprise Profiles. All instances should have received an update and are functioning as intended. If you are still experiencing an issue, please create a support ticket so our support team can assist you further.
  • Time: Feb. 27, 2023, 6:45 p.m.
    Status: Monitoring
    Update: The update has been rolled out to all Accounts on the Frame Commercial Platform using affected versions of Frame Enterprise Profiles. We will continue to monitor the situation, and any additional updates will be posted on status.nutanix.com
  • Time: Feb. 27, 2023, 5:18 p.m.
    Status: Identified
    Update: We have deployed the update to all Accounts using affected versions of Frame Enterprise Profiles . All instances already on must be rebooted for the update to take effect. If you have instances running, please lower the min and buffer settings to 0 and the max set to the number of instances with a current user in a session, allow the instances to turn off, and then return their values to the original numbers. Alternatively, if you wish, you can go to the "Status" page of your Account Dashboard and manually reboot any running instances. Any instances that are not powered on will get the update when they are powered on. Please note that instances could take longer to boot/power on after the update. This is normal, and subsequent attempts will return to regular times. We will continue to monitor the situation, and any additional updates will be posted on status.nutanix.com
  • Time: Feb. 27, 2023, 4:45 p.m.
    Status: Identified
    Update: We are preparing to deploy a update for accounts affected by the certificate expiring on older versions of Enterprise Profiles. This will update instances to the latest version of Enterprise Profiles. Please note that VMs could take longer to boot/power on after the update. This is normal, and subsequent attempts will return to regular times. We will continue to monitor the situation, and any additional updates will be posted on status.nutanix.com
  • Time: Feb. 27, 2023, 4:43 p.m.
    Status: Identified
    Update: We are preparing to deploy a update for accounts affected by the certificate expiring on older versions of Enterprise Profiles. This will update instances to the latest version of Enterprise Profiles. Please note that VMs could take longer to boot/power on after the update. This is normal, and subsequent attempts will return to regular times. We will continue to monitor the situation, and any additional updates will be posted on status.nutanix.com
  • Time: Feb. 27, 2023, 2:12 p.m.
    Status: Identified
    Update: Customers using Frame Enterprise Profiles versions prior to 6.8.4.8008 are impacted by this issue. Affected customers should update their Frame Enterprise Profile Driver on their Sandbox by running the Frame Agent Setup Tool utility, which can be found under C:\ProgramData\Nutanix\Frame\Tools\FrameAgentSetupTool.exe or you can download via portal.nutanix.com (Downloads > Frame > Frame Agent Setup Tool). A Publish is required after the update is complete. We are also working on releasing an update to automatically force an update of the driver to the latest version.
  • Time: Feb. 27, 2023, 9:39 a.m.
    Status: Identified
    Update: Users are unable to start new sessions to Accounts with Enterprise Profiles enabled if it is using older versions of the Enterprise Profile driver (prior to 6.8.4.8008). This is due to an expired driver certificate. Users already in session are not affected. The solution is to update the Frame Enterprise Profile Driver to version 6.8.4.8008 using our Frame Agent Setup Tool (https://docs.frame.nutanix.com/platform/admin/frame-agent-setup-tool/#updater-view) on the Sandbox and run a Publish on affected Accounts.

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Frequently Asked Questions - Nutanix

Is there a Nutanix outage?
The current status of Nutanix is: Systems Active
Where can I find the official status page of Nutanix?
The official status page for Nutanix is here
How can I get notified if Nutanix is down or experiencing an outage?
To get notified of any status changes to Nutanix, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Nutanix every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Nutanix do?
Nutanix offers a hybrid multicloud solution for cloud infrastructure, providing agility, scalability, and simplicity. Start exploring the future of cloud today.

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