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Is there an Nutanix outage?

Nutanix status: Systems Active

Last checked: 8 minutes ago

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Nutanix outages and incidents

Outage and incident data over the last 30 days for Nutanix.

There have been 0 outages or incidents for Nutanix in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Nutanix

Outlogger tracks the status of these components for Xero:

Beam Active
Data Lens (datalens.nutanix.com) Active
Flow Security Central Active
Karbon Platform Services Active
Nutanix Central (NC) Active
Nutanix Cloud Clusters (NC2) Active
Nutanix Support Portal (portal.nutanix.com) Active
insights.nutanix.com Active
portal.nutanix.com/page/home Active
sreassist.insights.nutanix.com Active
FRA01 - Frankfurt, Germany Active
IAD01 - Ashburn, VA Active
IAD02 - Ashburn, VA Active
IAD03 - Ashburn, VA Active
LHR01 - London, England Active
RNO01 - Reno Active
Beam Government (beam.nutanix.us) Active
Component Status
Beam Active
Data Lens (datalens.nutanix.com) Active
Flow Security Central Active
Karbon Platform Services Active
Nutanix Central (NC) Active
Nutanix Cloud Clusters (NC2) Active
Nutanix Support Portal (portal.nutanix.com) Active
Active
insights.nutanix.com Active
portal.nutanix.com/page/home Active
sreassist.insights.nutanix.com Active
Active
FRA01 - Frankfurt, Germany Active
IAD01 - Ashburn, VA Active
IAD02 - Ashburn, VA Active
IAD03 - Ashburn, VA Active
LHR01 - London, England Active
RNO01 - Reno Active
Active
Beam Government (beam.nutanix.us) Active

Latest Nutanix outages and incidents.

View the latest incidents for Nutanix and check for official updates:

Updates:

  • Time: Jan. 25, 2023, 11:41 p.m.
    Status: Resolved
    Update: The issue is resolved and the Frame Platform is operating as expected.
  • Time: Jan. 25, 2023, 11:24 p.m.
    Status: Monitoring
    Update: We are no longer seeing intermittent issues, and the Platform is working as expected. We are continuing to monitor the Platform. Additional updates will be posted on status.nutanix.com
  • Time: Jan. 25, 2023, 11:12 p.m.
    Status: Monitoring
    Update: We are starting to see the Frame Platform stabilize, and operations are returning to normal. We will continue to monitor the situation, and any additional updates will be posted on status.nutanix.com
  • Time: Jan. 25, 2023, 10:47 p.m.
    Status: Investigating
    Update: We are currently seeing that access to Frame services are being impacted across multiple regions. Symptoms include the inability to start new Frame sessions, accounts not appearing correctly in the admin UI, and incorrect status of VMs. Users in existing sessions are not affected. We are investigating the situation and will post updates here.

Updates:

  • Time: June 18, 2022, 3:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 18, 2022, 3:47 p.m.
    Status: Monitoring
    Update: The issue has been resolved. The Platform is working as expected.
  • Time: June 18, 2022, 3:08 p.m.
    Status: Monitoring
    Update: Queued tasks are processing normally, and instances should now operate as expected. Any backlog tasks should be processed shortly. Instances and sessions should power up and start as expected. Please check back at status.nutanix.com for updates.
  • Time: June 18, 2022, 2:42 p.m.
    Status: Identified
    Update: We are starting to see Queued tasks processing and are seeing some users be able to start instances and get sessions . We are continuing to work on the issue and get it resolved as fast as possible. Please check back at status.nutanix.com for updates.
  • Time: June 18, 2022, 2:13 p.m.
    Status: Identified
    Update: We are currently seeing that access to Frame services are being impacted across multiple regions. Symptoms include the inability to start new Frame sessions, unavailable Cloud Accounts, and publishing failing. We have identified the issue and are working to resolve it as soon as possible. Please check back at status.nutanix.com for updates.

Updates:

  • Time: May 27, 2022, 10:52 p.m.
    Status: Resolved
    Update: We have confirmed that the issue has been resolved.
  • Time: May 27, 2022, 10:22 p.m.
    Status: Monitoring
    Update: Microsoft has resolved the underlying issue and creation of new accounts and sessions starts should begin to succeed again. However, as the changes propagate through Azure AD, there may still be intermittent issues. We will continue to monitor.
  • Time: May 27, 2022, 7:07 p.m.
    Status: Identified
    Update: Microsoft has confirmed the issue originated with changes made on their side, which they are in the process of reverting now.
  • Time: May 27, 2022, 6:28 p.m.
    Status: Identified
    Update: We are currently experiencing an issue with Nutanix Azure IaaS which is causing any account using the Nutanix Azure IaaS to not be able to create new accounts or start sessions. We have identified the issue and are working with Microsoft to resolve it. Note: This does not apply to any accounts using BYO Azure.

Updates:

  • Time: May 26, 2022, 5:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 26, 2022, 4:33 p.m.
    Status: Monitoring
    Update: We have identified the issue and implemented a fix. Affected users should only need to refresh their browser page or reload Frame App and then resume their Frame session to apply the fix. We will continue to monitor this issue closely while customers validate that the issue is resolved.
  • Time: May 26, 2022, 4:05 p.m.
    Status: Investigating
    Update: We are receiving reports that keyboard input within a Frame session stops working after a user presses Left CTRL+V or Left CTRL+ALT. After using the hotkey the Left CTRL key can become stuck (requiring the user to click Left CTRL again to unstick the key) or the application window that the user is using loses focus (requiring the user to click on the application window). This issue seems to be intermittent and is affecting users accessing from Windows and Linux endpoints (macOS does not seem to be affected) using either a browser or Frame App. We are investigating this issue and will provide updates as soon as they become available.

Updates:

  • Time: Sept. 30, 2022, 4:29 p.m.
    Status: Resolved
    Update: An update to a backend SAML2 library resulted in XML Namespaces being improperly stripped from Azure AD SAML2 claims. This resulted in some users being unable to authenticate as Frame was unable to properly match these claims in order to establish user identify. Users who were able to authenticate may have improperly received a new Persistent Desktop and/or User Volume (Enterprise Profile or Personal Drive) upon starting a session. This issue seems to only affect customers on our Frame Commercial Platform using Azure AD via SAML2 integration with Frame. This issue was first reported at 1:15AM PDT and was resolved by 5:15AM PDT on Thursday, May 12, 2022.

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Frequently Asked Questions - Nutanix

Is there a Nutanix outage?
The current status of Nutanix is: Systems Active
Where can I find the official status page of Nutanix?
The official status page for Nutanix is here
How can I get notified if Nutanix is down or experiencing an outage?
To get notified of any status changes to Nutanix, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Nutanix every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Nutanix do?
Nutanix offers a hybrid multicloud solution for cloud infrastructure, providing agility, scalability, and simplicity. Start exploring the future of cloud today.

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