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Is there an Brandwatch outage?

Brandwatch status: Systems Active

Last checked: 5 minutes ago

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Brandwatch outages and incidents

Outage and incident data over the last 30 days for Brandwatch.

There have been 6 outages or incidents for Brandwatch in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Brandwatch

Outlogger tracks the status of these components for Xero:

Brandwatch Consumer Research API Active
Brandwatch Data Upload API Active
Brandwatch Help Center Active
Brandwatch Reviews Active
Consumer Research Application Active
Data Collection Active
Vizia Admin Active
Vizia Command Center Active
Campaigns Active
Discover Active
Influence Platform Active
Influencer's CRM Active
Advertise Active
Audience Active
Benchmark Active
Cloud Elements EU Production Active
Engage Active
Filestack API Active
Influence (Paladin) Active
Listen Active
Measure Active
Platform (Falcon) Active
Publish Active
Component Status
Active
Brandwatch Consumer Research API Active
Brandwatch Data Upload API Active
Brandwatch Help Center Active
Brandwatch Reviews Active
Consumer Research Application Active
Data Collection Active
Vizia Admin Active
Vizia Command Center Active
Active
Campaigns Active
Discover Active
Influence Platform Active
Influencer's CRM Active
Active
Advertise Active
Audience Active
Benchmark Active
Cloud Elements EU Production Active
Engage Active
Filestack API Active
Influence (Paladin) Active
Listen Active
Measure Active
Platform (Falcon) Active
Publish Active

Latest Brandwatch outages and incidents.

View the latest incidents for Brandwatch and check for official updates:

Updates:

  • Time: Nov. 19, 2024, 12:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 19, 2024, 11 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Nov. 18, 2024, 9:03 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 17, 2024, 12:13 p.m.
    Status: Monitoring
    Update: We are pleased to inform you that the platform instability issues have now been resolved. Our engineers have implemented fixes and verified that all systems are operating normally. As a precaution, our engineering team will continue to monitor the platform closely overnight to ensure ongoing stability. Thank you for your patience and understanding during this time.
  • Time: Nov. 17, 2024, 10:09 a.m.
    Status: Identified
    Update: We are currently experiencing instability across various Brandwatch Consumer Research services, particularly when attempting to save items. This issue was identified following our planned maintenance. Our team is actively monitoring the situation and working on implementing a fix to restore stability. While we work to resolve this issue, please note that there are no current workarounds available. We apologize for the inconvenience this may cause and appreciate your patience. Thank you for your understanding.

Updates:

  • Time: Nov. 8, 2024, 7:17 p.m.
    Status: Resolved
    Update: This issue has been resolved. Users will need to regenerate the Discover report for a new link, which will work as intended.
  • Time: Nov. 8, 2024, 4:13 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Discover report download email links leading to an error page.

Updates:

  • Time: Oct. 31, 2024, 3:48 p.m.
    Status: Resolved
    Update: The incident has been resolved. Measure has been fully restored and users should experience no further interruptions.
  • Time: Oct. 31, 2024, 3:19 p.m.
    Status: Monitoring
    Update: The issue with the Measure service has been resolved. Our team is actively monitoring to ensure that all users can access and utilize the service without any further interruptions.
  • Time: Oct. 31, 2024, 2:54 p.m.
    Status: Investigating
    Update: We are currently investigating issues with Measure not loading properly. Our team is actively working on identifying the cause and restoring normal operations as soon as possible. No loss of data will occur.
  • Time: Oct. 31, 2024, 2:51 p.m.
    Status: Investigating
    Update: We are currently investigating issues with Measure not loading properly. Our engineers have been alerted and we are awaiting a fix.

Updates:

  • Time: Oct. 30, 2024, 8:48 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 29, 2024, 10:35 a.m.
    Status: Monitoring
    Update: Our team has identified the cause of the issue and implemented a fix. TikTok channels can now be reconnected to Social Media Management again, as normal. We do not expect any data loss from this incident, but please allow up to 30 minutes for the channel to backfill any data that might have been missed during the disconnection of the channel. Our team continues to look into the root cause of this incident and is taking the necessary steps to avoid any further problems. We apologise for the disruption and inconvenience this has caused.
  • Time: Oct. 29, 2024, 10:08 a.m.
    Status: Investigating
    Update: We are aware of some TikTok accounts abruptly disconnecting from Social Media Management, and a 404 error preventing their reconnection. The team is currently investigating this issue. We will share further updates here as we have them.

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Frequently Asked Questions - Brandwatch

Is there a Brandwatch outage?
The current status of Brandwatch is: Systems Active
Where can I find the official status page of Brandwatch?
The official status page for Brandwatch is here
How can I get notified if Brandwatch is down or experiencing an outage?
To get notified of any status changes to Brandwatch, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Brandwatch every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Brandwatch do?
Brandwatch is a social suite that enables businesses to quickly understand and engage with their customers on social media.

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